Ridgeview Rehabilitation And Skilled Nursing

Reviews for Ridgeview senior living facility present a mixed picture, with several residents and their families expressing satisfaction with the care provided, while others raise serious concerns.

• Many reviews praise the staff's exceptional treatment, the cleanliness of the facility, and the range of activities and entertainment available. Residents report making more friends and enjoying the food and care.
• Some reviews, however, report negative experiences, including allegations of neglect, unprofessional behavior from the management, and issues with staff being overworked. Concerns about the quality of food were also mentioned, though there seems to be an effort to address this with new kitchen supervision.
• Positive aspects highlighted include effective rehabilitation services, friendly and caring staff, and a sense of community among residents. The facility is described as having elegant surroundings and well-equipped facilities.
• On the other hand, there are alarming reports of mysterious circumstances surrounding a resident's death, difficulties in obtaining medical records, and complaints about the administration's lack of communication and respect towards families and residents.
• Despite the criticisms, some reviews express gratitude for the care provided during difficult times, such as the COVID-19 pandemic, and commend the facility for making improvements and fostering a family-like atmosphere.

In summary, while Ridgeview has received commendation for its care, environment, and staff, there are significant concerns that potential residents and their families should consider. The facility appears to be making efforts to address some of the issues raised, but the severity and nature of some complaints warrant careful consideration.