📞 Call for pricing and availability: (800) 780-8101
Regent Care At Medical Center
3935 Medical Dr, San Antonio, TX 78229
For Pricing & Availability
(800) 780-8101To Reach a Resident
(210) 614-4888Estimated Pricing
Price Comparison
Regent Care At Medical Center Description
Regent Management Services, Limited Partnership manages twelve separately owned and operated nursing facilities located in seven Texas cities, as well as Reno, Nevada. Regent Management Services, Limited Partnership has its corporate office in Galveston, Texas.
Residents of each Regent Care Center facility enjoy the friendly staff and elegant surroundings. Each resident is cared for with an individualized care plan and sense of compassion.
Regent Care Centers does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, or national origin, or on the basis of disability or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Antonio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Regent Care vary significantly, with some highlighting positive experiences and others expressing serious concerns. Positive feedback includes smooth admission processes, prompt medical attention, and good maintenance support. Certain staff members, particularly some CNAs, received praise for going above and beyond in their care and making residents feel happy and well-attended to. Improvements in cleanliness and the hiring of multilingual staff have been noted, contributing to a more welcoming environment. Celebrations and entertainment for residents, such as birthday parties, are appreciated, adding to the facility's community feel. The customer service and nursing care are described as excellent by some, with a focus on compassionate and honest care. The facility is also commended for its great activities, therapy department, and overall cleanliness and organization.
However, there are numerous negative reviews raising concerns about the level of care and professionalism at Regent Care. Issues include severe staff negligence, such as failing to assist residents with basic needs like going to the bathroom or providing water. High employee turnover and poor overnight staff service have reportedly affected the quality of care. Some reviews accuse the facility of unethical behavior and violating privacy laws. Concerns about cleanliness, safety due to cracked floors, and inadequate visitor management systems were also mentioned. Complaints about the food and the handling of personal belongings, such as lost clothes, highlight operational inefficiencies. Several reviewers strongly advise against placing loved ones in this facility, citing experiences of neglect and unprofessional conduct.
In summary, while there are instances of positive experiences and commendable staff efforts, a significant number of reviews express critical concerns about the care and management at Regent Care. Prospective clients are encouraged to consider these varied experiences and conduct thorough research to make an informed decision.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 4, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 134
Total current residents: 71
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $8080
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-03 | 2023-05-06 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-03 | 2023-05-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2022-03-22 | 2022-03-24 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-03-22 | 2022-04-15 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2020-12-17 | 2021-01-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-12-17 | 2021-01-23 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-12-17 | 2020-12-18 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-12-17 | 2021-01-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2020-12-17 | 2021-01-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-23 | $650 |
| 2020-11-30 | $975 |
| 2020-12-18 | $5,155 |
| 2021-05-24 | $1,300 |
What is in the Neighborhood
- The closest city is Leon Valley which is 3.9 miles away and has a population of 11,174 (small town).
- The average income is $46,776, which is very low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 55
- Average Temperature: 73.0
- Day Breakdown: The area gets 151 days of rain, 0 days of snow and 212 days of sun
- Precipitation: 1.7 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.
- The crime rate is 10.29 per 100 people which is very high compared to other cities.
- Violent Crime: 2.4 incidents per 100 people
- Property Crime: 6.33 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
- Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
NOOR GROCERY
0.5 miles awayMercado Gonzalez Otero
0.6 miles awayH-E-B
0.7 miles awaySprouts Farmers Market
0.7 miles awayOakgate Grocery
1.4 miles awayNone Found
Bus Stations
Callaghan Station
1.2 miles awayMedical Center Transit Center
1.5 miles awayBanks
Security Service Federal Credit Union
0.6 miles awayBank of America
0.9 miles awayCredit Human
0.9 miles awayUSAA Federal Savings Bank
1.6 miles awayFrost Bank
1.9 miles awayHospitals
Kindred Hospital - San Antonio
0.2 miles awayPediatric Private Duty Nursing, Inc.
0.5 miles awayClarity Child Guidance Center
0.9 miles awayMethodist Hospital
1.0 miles awayMethodist Specialty and Transplant Hospital
1.0 miles awayPharmacies
H-E-B Pharmacy
0.7 miles awayWalgreens
1.3 miles awayCVS Pharmacy
1.4 miles awayCVS
3.8 miles awayDentists
UT Dentistry
1.2 miles awayNield Family Dentistry
2.5 miles awayDr. Roy Gonzalez Jr
3.1 miles awayBabcock Family Dental
3.7 miles awayEncore Dental Care
4.8 miles awayParks
Denman Estate Park
0.6 miles awayUSAA Recreation Area
0.9 miles awaySan Antonio Medical Foundation Walking and Jogging Trail
1.2 miles awayShenandoah Community Center
1.4 miles awaySouth Texas Medical Center
1.6 miles awayPlaces of Worship
San Fernando Cathedral
7.7 miles awaySaint Mary's Catholic Church
7.8 miles awayLittle Church of La Villita Historic District
8.1 miles awayMission San José
11.9 miles awayShopping
Wonderland of the Americas
1.9 miles awayNorth Star Mall
3.8 miles awayIngram Park Mall
5.0 miles awayAlamo Quarry Market
5.0 miles awayThe Shops at La Cantera
5.7 miles awayCulture
Sheldon Vexler Theatre
3.0 miles awayRockville High School
5.9 miles awaySan Pedro Playhouse
6.1 miles awayJane and Arthur Stieren Theater
6.1 miles awayLaurie Auditorium
6.1 miles awayRestaurants
Sumo Japanese Steakhouse
0.3 miles awayFujiya Japanese Garden
0.5 miles awayGolden Wok
0.5 miles away210 Ceviche Seafood Cocina
0.5 miles awayEl Taco Tote
0.5 miles awayGet exact pricing & check availability
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