📞 Call for pricing and availability: (800) 780-8101
Quality Life Services - New Castle
520 Friendship Street, New Castle, PA 16101
For Pricing & Availability
(800) 780-8101To Reach a Resident
(724) 654-7791Estimated Pricing
Price Comparison
Quality Life Services - New Castle Description
Quality Life Services – New Castle is a Skilled Nursing Facility. QLS New Castle provides short-term Rapid Rehab programs that offer progressive therapies, state-of-the-art equipment and treatment by the industry’s top therapists and medical professionals. We recognize that everyone has different care needs, financial considerations, and personal wants. Our healthcare solutions offer a lifestyle that respects the individual and aims to provide the very best in care, and services.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Castle
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Castle
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff is very friendly and helpful, with food made to order and of good quality.
- Physical therapy staff is praised for their competence.
- Some families experienced courteous and helpful staff during difficult times, noting honesty and integrity in financial dealings.
- Excellent care reported by some, with caring nurses and aides, lots of activities, and effective rehabilitation services.
- Facility described as clean and neat, with caring and compassionate staff, and without the typical nursing home smells.
- Visitors noted helpful and friendly staff, with clean facilities and plenty of space.
Negative Reviews:
- Reports of a resident not receiving promised physical therapy and losing personal items. Communication about health issues was lacking.
- Several reviews describe the facility as understaffed, with some staff members not performing their duties properly, leading to neglect and poor hygiene.
- Complaints about the facility being a poor environment, with accusations of it being filthy and a place of neglect and abuse.
- Management criticized for incompetence and poor decision-making regarding staff.
- Concerns over inadequate staffing, poor follow-up by medical staff, and insufficient COVID protocols.
- Family members observed inadequate care for dementia patients, describing it as an insensitive and neglectful environment.
Mixed Feedback:
While some reviews highlight the caring and professional nature of the staff and the cleanliness of the facility, others express serious concerns about neglect, hygiene, and overall management. Experiences seem to vary greatly among residents and their families.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 204
Total current residents: 108
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $3900
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-18 | 2022-09-16 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-07-18 | 2022-09-16 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-07-18 | 2022-09-16 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-07-18 | 2022-09-16 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-07-18 | 2022-09-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-18 | 2022-09-16 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-07-18 | 2022-09-16 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-07-18 | 2022-09-16 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-07-18 | 2022-09-16 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-07-18 | 2022-09-16 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure operating rooms are properly protected and written records are maintained and available for inspection. |
| 2021-09-16 | 2021-10-15 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-09-16 | 2021-10-15 | E | Egress Deficiencies | Install proper backup exit lighting. |
| 2021-09-16 | 2021-10-15 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-09-16 | 2021-10-15 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-09-16 | 2021-10-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2021-09-16 | 2021-10-15 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-13 | 2020-03-03 | C | Construction Deficiencies | Meet other general requirements. |
| 2020-01-13 | 2020-03-03 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-01-13 | 2020-03-03 | B | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2020-01-13 | 2020-03-03 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-13 | 2020-03-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-13 | 2020-03-03 | B | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-01-13 | 2020-03-03 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-01-13 | 2020-03-03 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2020-01-13 | 2020-03-03 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-01-13 | 2020-03-03 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2020-01-13 | 2020-03-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure electrical receptacles or cover plates have distinctive color or marking. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-09-03 | $3,250 |
| 2021-11-22 | $650 |
What is in the Neighborhood
- The closest city is New Castle which is 1.0 miles away and has a population of 22,375 (small town).
- The average income is $48,444, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 29
- Average Temperature: 52.9
- Day Breakdown: The area gets 193 days of rain, 43 days of snow and 127 days of sun
- Precipitation: 2.8 inches a year
- The average life expectancy in zip code is 76.99 years old, which is low compared to other zip codes.
- Air Quality: Good Days 105.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Giant Eagle
1.3 miles awaySparkle Market
2.4 miles awayJoseph's Marketplace
2.6 miles awayWalmart Supercenter
3.1 miles awayALDI
3.5 miles awayNone Found
Bus Stations
Britton Hill Housing
0.3 miles awayButler Avenue
0.3 miles awayLutton Street
0.3 miles awayLong Avenue
0.4 miles awayWhite Street
0.5 miles awayBanks
Huntington Bank
0.7 miles awayPNC Bank
0.7 miles awayFirst Commonwealth Bank
3.2 miles awayHuntington
3.3 miles awayFirst National Bank
4.3 miles awayHospitals
UPMC Jameson
1.6 miles awayEllwood City Hospital
8.9 miles awayUPMC Horizon - Shenango Valley
16.6 miles awaySurgical Hospital At Southwoods
16.6 miles awaySaint Elizabeth Boardman Hospital
16.7 miles awayPharmacies
CVS Pharmacy
0.3 miles awayRite Aid
0.8 miles awayWalgreens
1.7 miles awayGiant Eagle Pharmacy
4.5 miles awayCollege Hill Pharmacy
15.0 miles awayDentists
Karski Dental
3.0 miles awayDr. David C. Spokane Orthodontics
3.0 miles awayRefresh Dental
3.2 miles awayMark A Moses DMD
4.2 miles awayJeremiah Bondra DMD
16.9 miles awayParks
Dean Park
0.2 miles awayLong Avenue Park
0.6 miles awayGaston Park
0.6 miles awayZambelli Memorial Park
0.7 miles awayCascade Park
1.0 miles awayNone Found
Shopping
Call's Plaza
2.0 miles awayNeshannock Plaza Center
2.1 miles awaySouthern Park Mall
16.8 miles awayShenango Valley Mall
17.7 miles awayBeaver Valley Mall
21.7 miles awayCulture
Cascade Park Amphitheatre
1.3 miles awayArt House
10.5 miles awayBagpiper Theatre
15.1 miles awayMiller Auditorium
15.7 miles awayMaag Outdoor Arts Theatre
16.4 miles awayRestaurants
Two Fat Guys and an Oven
0.5 miles awayTwo Rivers Artisan Coffee Works
0.7 miles awayThe Confluence
0.7 miles awayLittle Johnny's II
0.7 miles awayMP Coney Island
0.8 miles awayGet exact pricing & check availability
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Disclaimer
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