Provident Memory Care Center

Provident Memory Care has received a mix of reviews from family members of residents. Positive feedback highlights the caring and professional staff, with specific mentions of the nursing staff treating residents with dignity and respect. The facility's efforts to keep residents engaged through activities such as hair styling services, movie nights, and special meals for occasions like Cinco de Mayo are appreciated. The cleanliness of the facility and the personal attention given to residents' health and well-being, including hospice care and regular updates to family members, are also noted positively.

However, there are significant concerns raised in some reviews. These include issues with the facility's physical condition, such as shabby appearance, standing water, and flooding. There are alarming reports of neglect, including residents not being assisted with eating or drinking, leading to weight loss and health deterioration. Complaints about unprofessional behavior from the nursing staff, including agitating patients and neglecting their needs, have been mentioned. There are also concerns about the quality of food and the overall management of the facility.

One review from the Executive Director mentions efforts to revamp the community, indicating an awareness of the facility's issues and a commitment to improvement. However, there are also reports of interpersonal conflicts among staff and management, which may affect the quality of care provided.

Overall, while there are instances of satisfaction with the care provided at Provident Memory Care, there are serious concerns that potential residents and their families should consider. The facility appears to be undergoing changes, and it may be beneficial for interested parties to visit and assess the current state of care and facilities themselves.