Providence Horizon House

Horizon House has received a mix of reviews from residents and their families. Many have praised the facility for its cleanliness, friendly staff, and the variety of activities available for residents, including a unique Senior Prom. Families have felt comforted knowing their loved ones are well taken care of, highlighting the accommodating nature of the staff towards both residents and their families. The facility has been commended for its efforts to provide resources and support, especially during difficult times.

However, there have been serious concerns raised about the management and care standards at Horizon House. One resident described the facility as corrupt, with complaints of staff violating privacy laws, unprofessional behavior, and a lack of ADA compliance for service dogs. Another visitor expressed disgust at the lack of respect caregivers showed towards seniors, calling the facility a joke due to perceived uncaring attitudes.

On a positive note, some families have found Horizon House to be a blessing, with one family particularly appreciative of the facility allowing pets, which was a significant factor in their decision-making process. Despite some praise for the staff and the quality of food, there were mentions of slow maintenance responses.

In summary, while Horizon House has been a source of comfort and satisfaction for some, it has also faced criticism regarding its management practices and the level of care provided. Prospective residents and their families may want to consider these mixed reviews when making decisions about senior living options.