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Providence Downers Grove
3450 Saratoga Avenue, Downers Grove, IL 60515
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 969-2900Estimated Pricing
Price Comparison
Providence Downers Grove Description
If you’re looking for high-quality long-term Skilled Nursing Care or short-term sub-acute Rehabilitation Therapy, you’ll find the care you need at Providence Healthcare & Rehabilitation Center of Downers Grove. And you’ll get more than merely physical care; you’ll receive delicious chef-cooked meals, a full life enrichment calendar of events, and an on-site chaplain to provide spiritual support. We take a holistic approach to healthcare—let us show you what Providence-style healthcare looks like.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Downers Grove
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Employees appreciate the management team and the positive changes happening within departments.
- Physical therapy department praised for helping residents improve mobility.
- Facility cleanliness and housekeeping receive commendations.
- Providence Healthcare and Rehabilitation offers attentive care, clean facilities, and engaging activities for residents.
- Some staff members, including nurses and therapists, are recognized for their exceptional care and dedication.
Negative Reviews:
- Concerns about understaffing leading to delayed assistance and inadequate care.
- Reports of residents experiencing long waits for help, lack of basic hygiene care, and issues with room conditions such as lack of air conditioning.
- Communication issues and lack of responsiveness to family inquiries highlighted.
- Some reviewers report a lack of care and attention to residents' needs, with instances of personal belongings being lost.
- Facility cleanliness and maintenance issues in some areas, including problems with plumbing and room readiness.
Mixed Reviews:
- Physical and occupational therapy departments generally receive high praise for their effectiveness.
- Some staff members, like certain nurses, are singled out for providing quality care amidst broader concerns.
- Experiences vary significantly, with some families reporting excellent care and others expressing serious concerns about the quality of care and facility conditions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 22, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 145
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 27
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $367465
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2023-03-14 | 2023-04-14 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-03-14 | 2023-04-14 | F | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2023-03-14 | 2023-04-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-03-14 | 2023-04-14 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2023-03-14 | 2023-04-14 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-03-14 | 2023-04-14 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-03-14 | 2023-04-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-14 | 2023-04-14 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-14 | 2023-05-12 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-14 | 2023-04-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-14 | 2023-04-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-14 | 2023-04-14 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-03-14 | 2023-04-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-03-14 | 2023-04-14 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-03-14 | 2023-04-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-03-14 | 2023-04-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-03-14 | 2023-04-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-12-14 | 2021-12-15 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-12-14 | 2021-12-15 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2021-12-14 | 2021-12-15 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2021-12-14 | 2021-12-15 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-12-14 | 2021-12-15 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-12-14 | 2021-12-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-03-16 | 2021-03-17 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-03-16 | 2021-03-17 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-03-16 | 2021-03-18 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-03-16 | 2021-03-18 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-03-16 | 2021-03-17 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-03-16 | 2021-03-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-06 | 2023-05-12 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-04-20 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-04-20 | 2023-05-12 | E | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2023-04-20 | 2023-05-12 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-04-20 | 2023-05-12 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2023-04-07 | 2023-05-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-07 | 2023-05-04 | J | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-17 | 2023-03-24 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-17 | 2023-03-24 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-03-17 | 2023-03-24 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-03-17 | 2023-03-24 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2023-03-17 | 2023-03-24 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2023-01-27 | 2023-02-13 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-27 | 2023-02-13 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-29 | 2022-12-31 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-12-17 | 2022-12-29 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-12-16 | 2022-12-29 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-16 | 2022-12-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-16 | 2022-12-29 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-12-16 | 2022-12-29 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2022-11-02 | 2022-11-17 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-11-02 | 2022-11-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-19 | 2022-10-24 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2022-10-03 | 2022-10-07 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-03-01 | 2023-03-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-01 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-01 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-01 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-03-01 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-01 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-03-01 | 2023-03-24 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-01 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-03-01 | 2023-03-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-03-01 | 2023-03-24 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-03-01 | 2023-03-24 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-03-01 | 2023-03-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-01 | 2023-03-24 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-07-11 | 2022-07-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-21 | 2021-08-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-09 | 2021-12-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-09 | 2021-12-10 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-09 | 2021-12-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-12-09 | 2021-12-10 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-12-09 | 2021-12-10 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2021-12-09 | 2021-12-10 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2021-12-09 | 2021-12-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-26 | 2021-07-26 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-03-29 | 2021-03-30 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2021-02-09 | 2021-02-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-28 | 2020-09-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-02-26 | 2021-03-05 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-12 | $8,125 |
| 2021-09-27 | $650 |
| 2021-12-09 | $15,000 |
| 2023-01-27 | $35,190 |
| 2023-03-01 | $15,000 |
| 2023-03-01 | $301,625 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2023-03-01 | 34 |
What is in the Neighborhood
- The closest city is Downers Grove which is 1.1 miles away and has a population of 49,732 (mid sized town).
- The average income is $141,220, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 26
- Average Temperature: 53.6
- Day Breakdown: The area gets 139 days of rain, 36 days of snow and 188 days of sun
- Precipitation: 1.4 inches a year
- The average life expectancy in zip code is 81.29 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 207.0, Moderate Days 65.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
1.0 miles awayFresh Thyme
1.6 miles awayTrader Joe's
1.7 miles awayALDI
1.8 miles awayUltra Foods
2.4 miles awayTransportation
Downers Grove Main Street
2.1 miles awayBus Stations
Highland & Black Oak
0.5 miles awayBranding & Finley
0.6 miles awayWoodcreek & Lacey
0.7 miles away3500 Lacey Rd
0.7 miles away31st Street & Fairfield
0.8 miles awayBanks
PNC Bank
0.8 miles awayWest Suburban Bank
1.0 miles awayChase
1.0 miles awayFifth Third Bank
1.1 miles awayTCF Bank
1.1 miles awayHospitals
Advocate Good Samaritan Hospital
0.3 miles awayOakbrook Pediatrician
0.6 miles awayElmhurst Hospital
4.8 miles awayAMITA Health Adventist Medical Center, Hinsdale
5.0 miles awayRML Specialty Hospital Hinsdale
5.8 miles awayPharmacies
Walgreens
1.1 miles awayCVS Pharmacy
1.5 miles awayWestmont Pharmacy
2.9 miles awayOsco Drug
5.2 miles awayDentists
Highlands Dental Care
0.9 miles awayEsplanade Dental Care
0.9 miles awayChristine Michaels Orthodontics
1.1 miles awaySmile Dental Center
2.5 miles awaySoft Touch Dental
3.7 miles awayParks
Northside Park
0.1 miles awayOrchard Brook Park
0.2 miles awayDowners Grove
0.6 miles awayDoerhoefer Park
0.6 miles awayWallingford Park
1.0 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
12.7 miles awayRoberts Temple Church of God in Christ
20.2 miles awayShopping
Yorktown Center
0.8 miles awayOakbrook Center
3.4 miles awayInternational Plaza Shopping Center
3.5 miles awayBerkeley Shopping Centre
7.1 miles awayNorthlake Commons Shopping Center
7.7 miles awayCulture
Evergreen Gallery
3.6 miles awayMcAlister Conservatory
5.3 miles awayTheatre of Western Springs
5.7 miles awayBeyond Center Stage Performing Arts
6.1 miles awayMill Theater
6.2 miles awayRestaurants
Parkers'
0.5 miles awayRockwood Tap House
0.6 miles awayDowners Sand Club Sports Bar & Grill
0.6 miles awayHooters
0.6 miles awayOlive Garden
0.6 miles awayGet exact pricing & check availability
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