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Promedica Skilled Nsg & Rehab Sterling Heights

38200 Schoenherr Road, Sterling Heights, MI 48312

Nursing Home Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(586) 274-9044

Estimated Pricing

Studio
Estimated $11,119

Price Comparison

  • Average City Price: $11,712
  • Average State Price: $7,787
  • Average National Price: $7,508

    • Promedica Skilled Nsg & Rehab Sterling Heights Description

    Located 6 miles from Henry Ford Macomb Hospital on Schoenherr Road in Sterling Heights, MI, ProMedica (formerly Heartland) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Sterling Heights

    Community Reviews

    5.5
    Promedica Skilled Nsg & Rehab Sterling Heights
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 23 out of 25 communities in Sterling Heights
  • Ranking in State: 1165 out of 1240 communities in MI

    • Food and Dining B

    Facility and Grounds A

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the facility are mixed, with some highlighting the cleanliness and the exceptional care provided by the staff, nurses, doctors, and therapy team. Many appreciate the skilled nursing and health aid care, mentioning specific staff members who were particularly helpful and caring.

    However, several reviews express significant dissatisfaction with aspects of the care received. Complaints include unprofessional behavior from certain nurses, lack of therapy and progress, and serious allegations of neglect and mistreatment leading to health deterioration. Some reviewers mention specific incidents of inadequate care, such as delayed medication, improper handling of dietary needs, and insufficient staffing leading to poor patient management.

    Positive experiences mention the quality of the therapy received and the cleanliness of the facility. Some patients and family members felt well-cared for and would recommend the facility based on their experiences. In contrast, others urge caution, suggesting the need for more compassionate and professional care, and better management of patient needs.

    There are also mentions of specific employees who made positive impacts, providing excellent care and support during difficult times. However, these positive notes are contrasted by reports of neglect, such as issues with medication management, inadequate responses to health emergencies, and overall dissatisfaction with the level of care provided.

    Overall, the reviews suggest a facility with potential for excellent care but also significant areas for improvement, particularly in staff responsiveness, patient treatment, and management of complex health issues.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Therapists

    Skilled Nursing Care

    Palliative Care

    Specialized Care

    Wellness

    Home Health Care

    Services

    Housekeeping Services

    Laundry and Linen Service

    Activities

    Lounges

    Activity Areas

    Room Amenities

    Private or Semi-private Rooms

    TVs

    Internet Access

    Phone for Each Guest/Resident

    Dining

    Full-service Dining Options

    Well-balanced Meals

    Reduced-fat

    Low-calorie

    High Fiber

    Low-sodium Options

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: July 12, 2013
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 163
    Total current residents: 125
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 33
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $131879

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-08 2023-03-28 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2023-03-08 2023-03-28 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-03-08 2023-03-28 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-03-08 2023-03-28 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-03-08 2023-03-28 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-08 2023-03-28 F Smoke Deficiencies Provide properly protected cooking facilities.
    2023-03-08 2023-03-28 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2023-03-08 2023-03-28 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-08 2023-03-28 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2023-03-08 2023-03-28 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-03-08 2023-03-28 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2023-03-08 2023-03-28 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-01-13 2022-02-11 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-01-13 2022-02-11 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-01-13 2022-02-11 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-01-13 2022-02-11 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-01-13 2022-02-11 E Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2022-01-13 2022-02-11 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-06-18 2019-07-24 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-06-18 2019-07-21 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-06-18 2019-07-24 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-06-18 2019-07-24 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-06-18 2019-07-24 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-18 2019-07-24 F Smoke Deficiencies Have properly sized and located compartments to protect residents from smoke.
    2019-06-18 2019-07-24 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-06-18 2019-07-24 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-06-18 2019-07-24 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-16 2023-01-05 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-03-08 2023-03-28 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2023-03-08 2023-03-28 F Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2023-03-08 2023-03-28 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2023-03-08 2023-03-28 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-03-08 2023-03-28 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-03-08 2023-03-28 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-03-08 2023-03-28 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2023-03-08 2023-03-28 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-03-08 2023-03-28 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-08 2023-03-28 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2023-03-08 2023-03-28 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2021-08-09 2021-09-07 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-08-09 2021-09-07 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-09 2021-09-07 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2022-01-13 2022-02-11 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-13 2022-02-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-13 2022-02-11 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-01-13 2022-02-11 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-01-13 2022-02-11 D Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2022-01-13 2022-02-11 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-01-13 2022-02-11 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2022-01-13 2022-02-11 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-13 2022-02-11 G Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-25 2021-06-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-04-07 2021-05-04 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-07 2021-05-04 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-03-30 2021-05-04 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-03-30 2021-05-04 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-02-01 2021-02-08 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-09-30 2020-11-02 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-09-30 2020-11-02 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-08-05 2020-09-03 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-06-19 2019-07-23 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-06-19 2019-07-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-06-19 2019-07-23 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-06-19 2019-07-23 E Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-06-19 2019-07-23 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-06-19 2019-07-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-06-19 2019-07-23 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-06-19 2019-07-23 D Quality of Life and Care Deficiencies Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    2019-06-19 2019-07-23 E Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-06-19 2019-07-23 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-06-19 2019-07-23 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-06-19 2019-07-23 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-06-19 2019-07-23 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Fines

    Fine Date Fine Amount
    2018-11-21 $9,955
    2019-02-27 $16,140
    2019-06-04 $20,542
    2019-09-17 $19,903
    2020-09-30 $39,361
    2021-02-01 $12,123
    2021-08-09 $40,554
    2021-08-09 $62,390
    2021-12-06 $650
    2022-01-13 $39,192
    2022-01-13 $60,295

    Denials

    Denial Date Payment Denial Days
    2019-09-17 25
    2020-09-30 1

    What is in the Neighborhood

    General Area Overview
    • The closest city is Sterling Heights which is 2.2 miles away and has a population of 132,052 (small city).
    • The average income is $55,013, which is average compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 27
      • Average Temperature: 52.4
      • Day Breakdown: The area gets 151 days of rain, 48 days of snow and 165 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 39.6 years old, very high compared to other cities.
    • 5.28% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 25.98% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 9% Asian, 5% Black or African-American, 2% Hispanic or Latino, and 82% White.

    Health and Safety Overview
    • The crime rate is 3.65 per 100 people which is average compared to other cities.
      • Violent Crime: 1.26 incidents per 100 people
      • Property Crime: 1.46 incidents per 100 people
      • Drug-Related Crime: 0.32 incidents per 100 people
    • The average life expectancy in zip code is 77.12 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 129.0, Moderate Days 50.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Aldi
    2.0 miles away
    Meijer
    2.1 miles away
    Kroger
    2.7 miles away
    Schott's Market
    3.2 miles away
    Walmart Supercenter
    3.4 miles away

    None Found

    Bus Stations

    Schoenherr / Plumbrook (NB)
    0.1 miles away
    Schoenherr / Plumbrook (SB)
    0.1 miles away
    Schoenherr / Camelot (SB)
    0.4 miles away
    Schoenherr / Metro Parkway (SB)
    0.7 miles away
    Schoenherr / Brunswick (NB)
    0.7 miles away

    Banks

    Michigan Schools and Government Credit Union
    2.3 miles away
    Genisys Credit Union
    2.4 miles away
    FreeStar Financial Credit Union
    2.7 miles away
    Bank of America
    2.9 miles away
    Vibe Credit Union
    3.0 miles away

    Hospitals

    Family Dentistry
    2.0 miles away
    Optometry
    2.0 miles away
    Reno Chiropractic
    2.0 miles away
    Henry Ford Macomb Hospital
    2.9 miles away
    McLaren Macomb
    4.5 miles away

    Pharmacies

    CVS Pharmacy
    1.1 miles away
    Rite Aid
    1.9 miles away
    Walgreens
    2.7 miles away

    Dentists

    Skowronski Family Dentistry
    0.4 miles away
    Family Dentistry
    2.0 miles away
    Comfort Dentistry
    2.8 miles away
    Michael J Aiello, DDS
    3.0 miles away
    Warren Dentistry
    3.8 miles away

    Parks

    Residential Park
    0.5 miles away
    Freedom Hill County Park
    0.7 miles away
    Neighborhood Park
    0.7 miles away
    Soccer Fields
    0.8 miles away
    Clinton River Park
    0.8 miles away

    Places of Worship

    Trinity Deliverance Church
    14.7 miles away
    Mariner's Church
    17.2 miles away
    Sandwich First Baptist Church
    20.1 miles away

    Shopping

    The Shops at Sterling Ponds
    3.3 miles away
    Shopping Center
    4.4 miles away
    Macomb Mall
    4.5 miles away
    Oakland Mall
    6.6 miles away
    Eastland Center
    9.1 miles away

    Culture

    Michigan Lottery Amphitheatre at Freedom Hill
    1.0 miles away
    North Coast Studios
    4.6 miles away
    John R. Armstrong Performing Arts Center
    7.3 miles away
    Open Air Theater
    9.7 miles away
    Royal Oak Music Theater
    10.2 miles away

    Restaurants

    House of Chan
    1.6 miles away
    Johnny Black's Public House
    1.7 miles away
    My Pizza Place
    2.0 miles away
    Applebee's
    2.1 miles away
    Chicken Shack
    2.1 miles away

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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