📞 Call for pricing and availability: (800) 780-8101
Plymouth Village
900 Salem Dr, Redlands, CA 92373
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 793-1233Pricing Details
This detailed pricing information was obtained directly from the Sales Counselor at Plymouth Village via email on Nov. 22, 2023.
2024 The Residences (Residential Living) Rates
Effective January 1, 2024. Rates are subject to change.
Residence Square Footage Entrance Fee** Monthly Fee***
| Cottage Homes* | 1 Bedroom, 1 Bath | 600–815 sq. ft. | $74,083–$114,845 | $3,991 |
|---|---|---|---|---|
| 2 Bedrooms, 1 Bath | 775–1,010 sq. ft. | $99,142–$135,649 | $4,148 | |
| 2 Bedrooms, 2 Baths | 855–1,390 sq. ft. | $145,354–$250,661 | $4,422 | |
| 3 Bedrooms, 2 Baths | 1,210–1,715 sq. ft. | $215,600–$292,190 | $4,430 |
Single-Family Homes (with attached garage or carport)
| 2 Bedrooms, 2 Baths | 1,168–2,000 sq. ft. | $250,661–$442,990 | $4,725 - $5,004 |
|---|---|---|---|
| 3 Bedrooms, 2 Baths | 1,365–2,100 sq. ft. | $274,392–$452,376 | $4,725 - $5,004 |
*For carport rental, add $35/month (only if it is not attached to the home already).
** Entry fees subject to change due to existing customizations.
***For double occupancy, add $1,993 to the monthly fee.
2024 Assisted Living Rates
Effective January 1, 2024. Rates are subject to change.
Apartment Monthly Service Fee – Contracted Residents
| Type | Level 1 | Level 2 | Level 3 | Level 4 | Level 5 |
|---|---|---|---|---|---|
| Studio (325 sq. ft.) | $6,702 | $8,007 | $9,310 | $10,613 | $11,917 |
| Deluxe Studio (600 sq. ft.) | $7,055 | $8,358 | $9,661 | $10,964 | $12,270 |
Monthly Service Fee – Non-Contracted Residents
| Studio (325 sq. ft.) | $7,781 | $9,084 | $10,387 | $11,690 | $12,993 |
| Deluxe Studio (600 sq. ft.) | $8,295 | $9,598 | $10,901 | $12,205 | $13,509 |
There is a $4,000 one-time community fee. Double occupancy based on nurse assessment.
2024 Memory Support Rates
Effective January 1, 2024. Rates are subject to change.
Apartment Monthly Service Fee – Contracted Residents
| Type | Level 1 | Level 2 | Level 3 | Level 4 | Level 5 |
|---|---|---|---|---|---|
| Companion Suite | $8,753 | $9,340 | $9,925 | $10,511 | $11,098 |
| Private | $9,142 | $9,727 | $10,313 | $10,898 | $11,486 |
| Deluxe Private | $9,616 | $10,203 | $10,788 | $11,374 | $11,960 |
Monthly Service Fee – Non-Contracted Residents
| Companion Suite | $8,973 | $9,559 | $10,145 | $10,731 | $11,317 |
| Private | $9,354 | $9,941 | $10,529 | $11,112 | $11,698 |
| Deluxe Private | $9,820 | $10,407 | $10,992 | $11,578 | $12,165 |
There is a $4,000 one-time community fee.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Sales Counselor at Plymouth Village via email on Nov. 22, 2023.
Overview of Professional Staff and Training
We are a Life Plan Retirement community offering a comprehensive lifestyle and continuum of care. Therefore we have staff including: clinical (CNA, LVN, RN), teams for dining, human resources, housekeeping, upkeep of buildings and grounds, transportation, activity/lifestyle coordinators, administration, sales, and a spiritual care director. As a member of our sales team, I really couldn’t tell you about all the many types of trainings required for our various staff categories. What I can confirm is that ongoing trainings are conducted to ensure team members are compliant with HIPAA requirements, upholding the rights of our residents, and much more.
Safety and Well-being of Residents
We comply with all State of California DSS rules and regulations, all county food safety requirements, infectious disease protocols, have an evening-morning security patrol, surveillance at both campus entrances.
Support Services for Residents' Transition
Residents moving into Independent Living receive a complementary package of services with a professional senior move management company. Our sales assistant provides support along the way to guide residents through the application and moving process. The level of support provided really depends on the needs of the individual.
Transportation Services
Yes. See Amenities and Services sheet sent previously.
Dining Experience
We use Morrison Healthcare food services. Meals are prepared in-house from fresh ingredients. Residents of independent living have a monthly dining allowance they can use flexibly for prepared meals, some groceries, bottles of wine, catering options. Residents of higher care levels receive three meals a day and snacks as part of their monthly fee.
Resident Complaints and Issues
Depends on the nature of the issue or complaint. Could be as simple as submitting a comment card to Dining and having a conversation with Director of Dining. There is a weekly open meeting wherein residents can bring concerns to the executive director’s attention. Again, depending on the nature of the issue will determine how to proceed in addressing the matter.
Cost of Living
Please refer to my previous email wherein I provided cost information.
Communication with Resident's Families
Depends on the individual resident’s cognitive and physical abilities as to whether we are actively providing updates to any loved ones. If a resident is less capable and independent, we are able to communicate with parties who have been authorized to receive private health information.
Short-term or Respite Stays
We no longer provide short-term post-acute rebab or respite stays for those who don’t live at Plymouth Village. We do offer long-term care placements for non-residents, but those respite and short-term stays cater only to those who have paid an entrance fee and signed a Care and Residence Agreement.
Pet-friendly Community
Yes. Residents may have up to 2 pets: birds, cats, dogs and small aquariums are allowed. We have a waitlist for all cottages larger than 1-bedroom 1bath. At present we have three 1bedroom vacancies, though none are yet ready for occupancy. They are being, or will be, refurbished or renovated.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Redlands
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Redlands
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Redlands
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Redlands
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Redlands
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many residents find Plymouth Village to be a wonderful, friendly place to call home, appreciating the community, activities, and the care provided.
- The campus is described as beautiful and well-kept, with great food and amenities that cater to seniors requiring extended care.
- Residents enjoy being active in the community through committees and find the staff and fellow residents supportive, especially as health challenges arise.
- Family members appreciate the attentive staff and the ability for their loved ones to stay involved in their favorite activities while receiving necessary care.
- The move-in process is described as easy, with friendly staff and residents, and the location is convenient to outside medical facilities.
Negative Reviews:
- There have been reports of a COVID-19 outbreak with a lack of communication and support from management during the crisis.
- Some employees have experienced issues with job security and lack of support, including unfulfilled bereavement pay and discrimination concerns.
- Residents have complained about noise disturbances from other residents and inadequate pain management leading to discomfort.
- Concerns have been raised about the level of care and hygiene standards, with some family members choosing to relocate their loved ones due to these issues.
- There have been specific complaints about staff behavior, including rudeness and negligence in medication management.
Mixed Reviews:
- While some reviews highlight the beauty of the grounds and the quality of the facilities, others point out navigational issues and misdirections around the area.
Reviews
There are currently no reviews that were left on My Caring Plan
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Plymouth Village Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 29, 1968
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 48
Total current residents: 33
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-21 | 2023-04-20 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2023-03-21 | 2023-04-20 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2023-03-21 | 2023-04-20 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-03-21 | 2023-04-20 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-03-21 | 2023-04-20 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2023-03-21 | 2023-04-20 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-03-21 | 2023-04-20 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-21 | 2023-04-20 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2023-03-21 | 2023-04-20 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-03-21 | 2023-04-20 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-21 | 2023-04-20 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-21 | 2023-04-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2023-03-21 | 2023-04-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-03-21 | 2023-04-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2023-03-21 | 2023-04-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-10-30 | 2019-11-19 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-10-30 | 2019-11-19 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-10-30 | 2019-11-19 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-30 | 2019-11-19 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-10-30 | 2019-11-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-12-28 | 2019-01-31 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-12-28 | 2019-01-31 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-12-28 | 2019-01-31 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-12-28 | 2019-01-31 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-28 | 2019-01-31 | F | Miscellaneous Deficiencies | Ensure that smoke control systems are tested and documented in accordance with established engineering principles. |
| 2018-12-28 | 2019-01-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-12-28 | 2019-01-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-10 | 2023-04-18 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-03-10 | 2023-04-18 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-03-10 | 2023-04-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-03-10 | 2023-04-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-10 | 2023-04-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-03-10 | 2023-04-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-03-10 | 2023-04-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-10 | 2023-04-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-10 | 2023-04-18 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-06-28 | 2022-07-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-11-01 | 2019-12-11 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-11-01 | 2019-12-11 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2019-11-01 | 2019-12-11 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2019-11-01 | 2019-12-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-01 | 2019-12-11 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-11-02 | 2018-12-10 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-11-02 | 2018-12-10 | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-11-02 | 2018-12-10 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-11-02 | 2018-12-10 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-11-02 | 2018-12-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-11-02 | 2018-12-10 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-11-02 | 2018-12-10 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-11-02 | 2018-12-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-11-02 | 2018-12-10 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-11-02 | 2018-12-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-11-02 | 2018-12-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-11-02 | 2018-12-10 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-02-14 | $658 |
What is in the Neighborhood
- The closest city is Redlands which is 1.0 miles away and has a population of 71,035 (large town).
- The average income is $119,100, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 54
- Average Temperature: 68.3
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The median age is 36.2 years old, high compared to other cities.
- 4.85% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 12.22% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 7% Asian, 7% Black or African-American, 22% Hispanic or Latino, and 62% White.
- The crime rate is 6.22 per 100 people which is high compared to other cities.
- Violent Crime: 0.91 incidents per 100 people
- Property Crime: 3.82 incidents per 100 people
- Drug-Related Crime: 0.81 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Albertsons
0.3 miles awayGerrard's Market
0.7 miles awayVons
1.2 miles awayTrader Joe's
1.3 miles awayStater Bros.
1.5 miles awayTransportation
University of Redlands
1.1 miles awayDowntown Redlands
1.2 miles awayEsri
1.8 miles awayBus Stations
5170
2.9 miles awayOmni
4.4 miles awayBanks
Chase
0.3 miles awayUBS
0.9 miles awayWells Fargo
1.0 miles awayProvident
1.0 miles awayBank of America
1.0 miles awayHospitals
Redlands Community Hospital
1.9 miles awayLoma Linda University Behavioral Medicine Center
2.3 miles awayLoma Linda University Surgical Hospital
2.7 miles awayVA Loma Linda Ambulatory Care Center
3.6 miles awayVA Loma Linda Healthcare System
4.4 miles awayPharmacies
CVS Pharmacy
1.1 miles awayWalgreens
1.8 miles awayOutpatient Pharmacy
4.6 miles awayYucaipa Valley Pharmacy
5.6 miles awayRite Aid
6.8 miles awayDentists
Pure Gold
1.1 miles awayLoma Linda Univ Dentistry & Orthodontics
6.7 miles awayDr. Hilda Yacoub
6.9 miles awayDr. Scott Parker DDS
7.1 miles awayBright Now! Dental
9.4 miles awayParks
Prospect Park
0.3 miles awayFranklin Park
0.4 miles awayFord Park
0.4 miles awayFire Prevention Garden
0.5 miles awayRedlands
0.7 miles awayPlaces of Worship
Diamond Zen Center
23.3 miles awayShopping
Inland Center
7.7 miles awayPalm Plaza Moreno Valley
8.0 miles awayCarousel Mall
8.1 miles awayMoreno Valley Mall
9.1 miles awayThe Village Shops & Courtyard
20.2 miles awayCulture
Outdoor Theatre
0.4 miles awayRedlands Bowl
1.0 miles awayGlenn Wallichs Theatre
1.1 miles awayGreek Theatre
1.2 miles awayTom and Ann Peppers Art Center
1.3 miles awayRestaurants
Pizza Hut
0.3 miles awayTokyo Sushi
0.7 miles awaySiam Dish
0.7 miles awayRedlands Foursquare Tabernacle
0.9 miles awayOlive & Citrus
0.9 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CA. It is a very large-sized community with 301 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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