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Plaza Health And Rehab
4842 Sw Archer Road, Gainesville, FL 32608
Based on 68 reviews
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Services and Housing OptionsMemory Care, Nursing Home, Rehabilitation
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Plaza Health And Rehab DescriptionWe are close to Celebration Point on Archer Road- just a short walk away! Our team of passionate and dedicated physicians, nurses, nutritional services, social workers, and physical-, occupational-, and speech therapists are committed to helping each of our patients and residents achieve their maximum health potential while also ensuring a smooth transition for our short-term patients returning home. You and your furry friend are always welcome at our facility! We invite families and friends to visit 24 hours a day, so drop by anytime with your pet.
Memory CareOur memory care services are designed to promote independence in a safe and supportive environment. We offer 24 hour supervision, meals, activities and healthcare management at our memory care. We offer comfortable private and semi-private rooms with delicious daily meals, housekeeping and laundry service, as well as top-notch medical management. We promote activities that deliver entertainment and a feeling of purpose, exercise, physical therapy programs for strengthening.
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ServicesPlaza Health And Rehab offers a wide range of services to their patients. Physical Therapy, Speech Therapy and Occupational Therapy are all available as Rehabilitation Services. Medical Services include Palliative Care, Hospice Care, Wound Care, Medical Management and Memory Care. The staff at Plaza Health And Rehab strive to provide the highest quality of care to their patients in order to meet their individual needs.
Rehabilitation Services and AmenitiesAt Plaza Health And Rehab, they offer a wide variety of rehabilitation services and amenities. Their physical therapy program offers exercise programs tailored to the needs of each individual patient. Their speech therapy helps patients with language and communication issues. Occupational therapy is available to help patients with daily activities and their overall well-being. The staff at Plaza Health And Rehab is dedicated to providing the highest quality of care for all of their patients.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 07/01/83 and is run by a for profit organization. It is a very large-sized nursing community with 180 nursing beds. Currently, there are 157 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $14,683.15.
Overall RatingsThe Plaza Health And Rehab, a nursing home, unfortunately ranks with a disappointing 1-star overall rating, placing it in the lowest possible category. This score situates it in the bottom 20% of facilities in terms of overall rating, significantly trailing behind the state average. Its health inspection rating echoes this trend, also standing at a mere 1-star; the lowest any facility could score. This abysmal rating lands the nursing home in the bottom 10% of facilities in terms of health inspection performance, further emphasizing its rating that is lower than the state average. Despite these low scores, the Plaza Health And Rehab does show promise in its 4-star quality rating, the second highest possible rating one could achieve. This laudable ranking situates it in the top half of facilities in terms of quality rating, with a score that's slightly higher than the state average.
Staff RatingsPlaza Health and Rehab is a nursing home that may have a second-to-lowest 2-star staff rating, but it excels in several staffing categories. With 2.29 nursing aid staffing hours per resident per day, it falls in the top 40% of facilities in this regard, even though it's slightly below the state average of 2.35 hours. It shines brighter in the LPN staffing category, boasting an impressive 1.11 hours per resident per day, which is above the state's average of 0.83 hours, ranking it in the top 30%. However, it falls short of the state average when it comes to RN staffing hours, 0.51 compared to the state average of 0.67. Yet, with licensed staffing hours of 1.63 per resident per day, exceeding the state average of 1.51, it once again ranks in the top 30%. Plaza Health and Rehab also does well in terms of physical therapist staffing, though it falls short of the state average with 0.08 hours compared to the state's 0.09, it still ranks in the top 40% of facilities. Despite a lower staff rating, Plaza Health and Rehab demonstrates a strong commitment to providing high-quality patient care.
Covid DataThe Plaza Health and Rehab, a nursing home establishment, boasts being in the top 40% of facilities statewide with respect to the residents' up-to-date vaccination rates. Operating at a highly commendable level, their resident vaccination rate is a robust 75.7%, which significantly surpasses the state average of 52.9%. Such an achievement stands as a testament to their commitment to the health and well-being of their residents. However, in contrast, the nursing home lags considerably in ensuring their staff is vaccinated, falling into the bottom 10% of facilities in regard to staff vaccination rates. Tragically, their staff vaccination rate stands at a startling 0.0%, disappointingly less than the state average rate of 20.2%. This stark contrast indicates a need for the Plaza Health And Rehab to strongly revamp their staff vaccination policies for the overall safety of both their staff and residents.
Quality MeasuresThe Plaza Health And Rehab is a highly rated nursing home with a commendable 4-star quality measure rating, positioning it amongst the top-tier facilities. It excels in administering antipsychotic medication to its residents, with 7.18% receiving such care. This rate is less than the state's average of 10.24%, placing The Plaza Health and Rehab in the top 30% of facilities in this aspect. The nursing home also upholds a high standard when it comes to the health of their residents; only 11.59% of its residents reportedly lose too much weight, a number that is unfortunately higher than the state's average of 6.18%, placing it in the lowest 10% of facilities in this category. Significantly, the nursing home is in the top 40% of facilities for having given pneumococcal vaccines to its residents, with an impressive rate of 99.56%; this is strikingly higher than the state's average of 96.7%. In addition, The Plaza Health and Rehab is in the top 30% of facilities for not increasing the number of residents needing help with daily activities, recording a rate of 9.95%, which is less than the state's average of 11.84%.
Emergency and Hospitalization Quality MeasuresThe Plaza Health And Rehab Nursing Home has some crucial statistics that potential residents should consider. Alarmingly, it comes in the bottom 10% of facilities in terms of hospitalizations per 1000 days, with a rate of 3.27, significantly higher than the state's average of 2.12. However, the nursing home does fare better in other areas. It falls within the top half of institutions when it comes to outpatient emergency department visits per 1000 days, registering 0.82 - higher than the state's rate of 0.79. Impressively, it manages to rank in the top 20% of facilities in relation to the percentage of short-stay residents who had outpatient emergency department visits; albeit the figure of 6.27 is lower than the state's average of 9.97. In the measure of the percentage of short-stay residents who were rehospitalized after a nursing home admission, it falls within the bottom 40%, recording 24.67, which is somewhat less than the state's average of 25.54.
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General Staff Rating
Care Staff Rating
Food Staff Rating
I've been visiting Mrs. Henderson for the last couple of weeks and the staff is always attentive Tanya normally has Miss Henderson when I'm out there is very attentive and she does a wonderful job of making sure that she's presentable that she's neat and clean and she seems like she enjoys her work and aworking with the residence it's a pleasure to have such nice people that care about your family
If I could rate this place as a 0 I totally would. Front desk was very rude as we came in checked in and showed our vaccine cards. They also had no clue about policy and procedure in the center as they tried to tell us that we could not go see my grandfather after I called the day prior and checked online. Mind you we drove all the way from Yulee, Florida to see him because the VA placed him here after having a major surgery. As I went back and stopped one of the CNA’s they let me know we were welcome to go in and visit with him as long as we wanted. When getting to his hallway it looked like a prison. Alarms going off everywhere and all of the staff members standing around on their cell phones talking loudly and laughing. When I made it to his room I was appalled at the lack of care and cleanliness my grandfather received. Luckily he was able to move around on his own. If he hadn’t been able to he wouldn’t have ever been bathed. Their food was the quality of prison food, I wouldn’t even feed it to my dog. The portions were not even big enough for a child and were ice cold. The food there was his only choice but… THEY FORGOT TO BRING HIM HIS MEALS 3 times in ONE DAY! Thankfully he was able to get up and ask where my food is. It concerns me that if he was unable to do so what would happen to him. Also, he was supposed to go through rehab and therapy and he’s been there for 2 weeks and only had ONE session. So he was forgotten about AGIAN. This place is a prison and I do not recommend sending your family members here. This place has been reported to the VA due to the neglect that my grandfather received.
If I could rate this place a ZERO, I WOULD! My father has been forgotten about in this place! They didn’t bring him breakfast. Thankfully he is able to get up and go chase someone down to ask. He finally received breakfast over an hour late but it was COLD!!!!! Then after forgetting breakfast…….THEY DIDN’T BRING HIM LUNCH!!!!! This makes me worry about the people in there that can’t get up and go get someone’s attention. Alarms going off constantly in there for long periods of time before people actually go tend to the patient. I will not allow the VA to send my father back to this place if he ever has to go back to rehab again!!!!!!
Evelena, Jason and the entire staff are absolutely amazing! They put my mind at ease during a very stressful time. They made what normally would have been an extremely difficult time to a very pleasant one. I appreciate all that they have done for both myself and my mother in law. I can’t thank you all enough!Scott Siciliano
They almost killed our Mom. We had an ambulance take her to the hospital with a life threatening situation. Before it came to this, the rehab doctor would not come see her despite multiple requests from our famiily to address some very serious concerns. In fact, he only saw her 1 time within a 5 week period after she had hip surgery and was there to get therapy. Communication between their staff is absolutely and unequivocally useless. On multiple occasions, a staff member would say "I was not aware of this issue". This was even after multiple family members had spoken with them and were told it was documented. After she was transferred to the hospital, tests that were run at the hospital conflicted with the Plaza's claims on their testing on multiple results. Also, she developed a blood clot in her leg causing a pulmonary embolism. This was not discovered until after she had gone to the hospital. If the doctor and nurses at the Plaza had done their job and thoroughly examined her it would have never come to that!! This is only one specific issue amongst many others she had when she left.In addition, there were several CNA's who obviously did not care about her well being and were neglectful. I will say that Tosha is their best CNA/employee by far and was a shining star among this awful ordeal and nightmare. There were a few other nurses and CNA's who did a good job. The facility itself is nice and clean. But their lack of consistent care and neglect is inexcusable. I strongly suggest you look elsewhere before sending your loved one here.
Rating our first day on admission.My mother was transferred from NFRH @ 5:15 pmon a Monday.Everyone we met were very friendly,The paper work was done quickly,She received a meal tray. Nursing staff came into introduce themselves. Also the supervisor.I was very happy how smoothly the transfer was made.I hope the rest of Moms stay continues to go as well!Thankyou!Susan Regalado
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-02-22||2023-04-07||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2023-02-22||2023-04-07||D||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2020-01-09||2020-02-08||D||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2020-01-09||2020-02-08||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-02-23||D||D||Resident Rights Deficiencies||Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.|
|2023-02-23||E||E||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2023-02-23||E||E||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, residentâ€™s preferences and goals.|
|2023-02-23||E||E||Pharmacy Service Deficiencies||Ensure medication error rates are not 5 percent or greater.|
|2023-02-23||D||D||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2023-02-23||E||E||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2023-02-23||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2022-06-30||J||J||Resident Rights Deficiencies||Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.|
|2022-06-30||J||J||Administration Deficiencies||Administer the facility in a manner that enables it to use its resources effectively and efficiently.|
|2022-06-30||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2022-06-30||J||J||Administration Deficiencies||Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.|
|2021-08-26||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2021-08-26||D||D||Resident Rights Deficiencies||Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.|
|2021-08-26||D||D||Resident Assessment and Care Planning Deficiencies||Assess the resident when there is a significant change in condition|
|2021-08-26||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2021-08-26||D||D||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2021-08-26||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2021-08-26||F||F||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2021-08-26||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2020-12-21||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-01-09||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2020-01-09||D||D||Quality of Life and Care Deficiencies||Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.|
|2020-01-09||D||D||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2020-01-09||C||C||Nursing and Physician Services Deficiencies||Post nurse staffing information every day.|
|2020-01-09||D||D||Environmental Deficiencies||Keep all essential equipment working safely.|
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