Pinicon Place

Positive Reviews:

• Residents and staff share a strong bond, with residents feeling at home and calling the place "home".
• Staff, including management, are described as caring, going above and beyond for residents, and creating a family-like atmosphere.
• There are a variety of activities and entertainment options available for residents, including outings and musical events.
• Residents appreciate the personalized care and attention from staff, feeling secure and valued.
• The chef is praised for accommodating residents' dietary preferences and offering a wide variety of meals.
• Rooms are available for every budget, from smaller to more spacious options.
• Family members of residents express satisfaction with the care provided, especially for those with Alzheimer's, noting the safe and engaging environment.

Negative Reviews:

• Some former employees criticize the management for understaffing and not caring about the impact on residents and staff workload.
• Concerns about cleanliness and maintenance in areas such as the kitchen, memory care floor, and laundry room, including potential safety hazards.
• Complaints about the quality of food and lack of assistance for residents.
• There are reports of rude behavior from employees at public events, raising concerns about their treatment of clients.

Mixed Reviews:

• While many reviews highlight the caring and dedicated staff, concerns about operational aspects such as staffing levels, cleanliness, and food quality suggest areas for improvement.