📞 Call for pricing and availability: (800) 780-8101
Pine Acres Rehabilitation And Care Center
1501 Office Park Road, West Des Moines, IA 50265
For Pricing & Availability
(800) 780-8101To Reach a Resident
(515) 223-1223Estimated Pricing
Price Comparison
Pine Acres Rehabilitation And Care Center Description
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Des Moines
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff at Pine Acres showed exceptional kindness and love, making residents feel at home.
- Visitors noted the caring and patient staff, impressive cleanliness, and efforts to maintain facilities at another location.
- Fountain West is praised for its family-like environment, caring staff, and positive changes to ensure resident care.
- Some reviewers highlighted the hardworking and caring staff, variety of activities, and quality of therapy services.
- Appreciation for compassionate and understanding care, especially in skilled nursing and rehabilitation.
- Facility renovations and remodeling have been noted, including spacious rooms and new carpeting.
Negative Reviews:
- Management criticized for lack of accountability, leading to supply issues, utility shut-off notices, and unsafe staffing ratios.
- Reports of severe bug infestations, mice problems, and unhygienic conditions.
- Complaints about unprofessional behavior from management and staff, including discrimination and neglect.
- Concerns over resident care, including unanswered call lights leading to injuries and inadequate attention to dietary needs.
Mixed Reviews:
- Some staff members and residents report improvements and defend the facility against negative reviews.
- Issues with food quality and accommodation of dietary restrictions were mentioned.
Overall, while there are heartfelt endorsements of certain facilities and staff, significant concerns have been raised about management practices, resident care, and facility conditions at some locations.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Pine Acres Rehabilitation And Care Center Videos
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: July 22, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 140
Total current residents: 78
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 15
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $4577
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-25 | 2022-06-03 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-05-25 | 2022-06-16 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-05-25 | 2022-06-01 | E | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2022-05-25 | 2022-06-01 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-05-25 | 2022-05-31 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2022-05-25 | 2022-06-01 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2022-05-25 | 2022-06-03 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2022-05-25 | 2022-06-01 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-05-25 | 2022-05-25 | F | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2022-05-25 | 2022-06-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2022-05-25 | 2022-05-26 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-03-16 | 2021-03-30 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-03-16 | 2021-03-25 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-03-16 | 2021-03-30 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-03-16 | 2021-04-08 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-07-02 | 2019-08-02 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-07-02 | 2019-08-02 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-07-02 | 2019-08-02 | F | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2019-07-02 | 2019-08-02 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-07-02 | 2019-08-02 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2019-07-02 | 2019-08-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-02 | 2019-08-02 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2019-07-02 | 2019-08-02 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-07-02 | 2019-08-02 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-07-02 | 2019-08-02 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-07-02 | 2019-08-02 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-07-02 | 2019-08-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-07-02 | 2019-08-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-07-02 | 2019-08-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-07-02 | 2019-08-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-04 | 2023-04-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-04-04 | 2023-04-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-04-04 | 2023-04-28 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2023-04-04 | 2023-04-28 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2023-04-04 | 2023-04-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-04-04 | 2023-04-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-04-04 | 2023-04-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-04-04 | 2023-04-28 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-05-31 | 2022-08-05 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-05-31 | 2022-08-05 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-05-31 | 2022-08-05 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-05-31 | 2022-08-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-05-31 | 2022-08-05 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2022-05-31 | 2022-08-05 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-05-31 | 2022-08-05 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-05-31 | 2022-08-05 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-05-31 | 2022-08-05 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-31 | 2022-08-05 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-05-31 | 2022-08-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-05-31 | 2022-08-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-05-31 | 2022-08-05 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2022-05-31 | 2022-08-05 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-03-16 | 2021-04-08 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-03-16 | 2021-04-08 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2021-02-02 | 2021-02-03 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-06-27 | 2019-06-28 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-06-27 | 2019-06-28 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-06-27 | 2019-06-28 | C | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-06-27 | 2019-06-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-06-27 | 2019-06-28 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-06-27 | 2019-06-28 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-06-27 | 2019-06-28 | C | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-06-27 | 2019-06-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-28 | $7,150 |
| 2017-10-04 | $9,750 |
| 2018-03-22 | $30,800 |
| 2020-09-21 | $655 |
| 2021-06-07 | $975 |
| 2021-12-20 | $1,300 |
| 2021-12-20 | $1,310 |
| 2021-12-27 | $1,625 |
| 2021-12-27 | $1,638 |
What is in the Neighborhood
- The closest city is Clive which is 0.7 miles away and has a population of 15,447 (small town).
- The average income is $104,992, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 23
- Average Temperature: 52.6
- Day Breakdown: The area gets 126 days of rain, 37 days of snow and 200 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 4.24 per 100 people which is average compared to other cities.
- Violent Crime: 0.81 incidents per 100 people
- Property Crime: 2.0 incidents per 100 people
- Drug-Related Crime: 0.91 incidents per 100 people
- The average life expectancy in zip code is 78.43 years old, which is average compared to other zip codes.
- Air Quality: Good Days 267.0, Moderate Days 37.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.6 miles awaySam's Club
0.6 miles awayHy-Vee
0.7 miles awayFareway
1.1 miles awayFresh Thyme
1.1 miles awayNone Found
Bus Stations
42nd St & Rollins Ave
2.6 miles away42nd St & Kingman Blvd
2.6 miles away42nd St & Harwood Dr
2.6 miles awayIngersoll Ave / 41st St
2.7 miles awayUniversity Ave & 41st St
2.7 miles awayBanks
Bank of the West
0.5 miles awayWest Bank
0.6 miles awayFirst Class Credit Union
0.6 miles awayGreater Iowa Credit Union
0.7 miles awayBankers Trust
0.7 miles awayHospitals
MercyOne Clive Rehabilitation Hospital
2.5 miles awayMercy Medical Center-West Lakes
3.3 miles awayMethodist West Hospital
3.6 miles awayVA Medical Center
3.8 miles awayBroadlawns Medical Center
4.4 miles awayPharmacies
Walmart Pharmacy
0.6 miles awayWalgreens
0.7 miles awayHy-Vee Pharmacy
0.8 miles awayCVS Pharmacy
1.6 miles awayFive Star Pharmacy
1.7 miles awayDentists
Elite Dental Studio
0.8 miles awayEndodontics PC
1.0 miles awayFamily Dentistry
1.3 miles awayIowa Dental Group
1.3 miles awayLife Point Dental Group
1.4 miles awayParks
Pearson Park
0.4 miles awayColby Park
0.5 miles awayGeorge Lundberg Park
0.8 miles awayGreenbelt Park
0.9 miles awayLions Park
1.0 miles awayNone Found
Shopping
Valley West Mall
1.3 miles awayMerle Hay Mall
2.9 miles awayHaymarket Mall
3.1 miles awayJordan Creek Town Center
4.3 miles awaySouthridge Mall
7.8 miles awayCulture
Colby Park Performance Pavilion
0.6 miles awayLast Laugh Comedy Club
0.8 miles awayRex Mathes Auditorium
1.0 miles awayRichard Meier Building
2.3 miles awayEliel Saarinen Building
2.3 miles awayRestaurants
Chuck E. Cheese's
0.5 miles awayNamaste
0.6 miles awayTacos Andreas
0.6 miles awayGilroy's
0.6 miles awayJethro's BBQ 'n Bacon Bacon
0.6 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More