📞 Call for pricing and availability: (800) 780-8101

Pilgrim Place Health Services Center

721 Harrison Ave, Claremont, CA 91711

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(909) 399-5523

Estimated Pricing

Studio
Estimated $6,523

Price Comparison

  • Average City Price: $7,064
  • Average State Price: $7,474
  • Average National Price: $7,508



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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Claremont


    Community Reviews

    8.1
    Pilgrim Place Health Services Center
    Based on My Caring Plan's proprietary scoring, including 26 reviews across the web

    Ranking

  • Ranking in City: 8 out of 15 communities in Claremont
  • Ranking in State: 1871 out of 3259 communities in CA


  • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Overall impressions of the facility are mixed, with many noting its cleanliness and the friendliness of the staff.
    • Some reviewers have praised the facility for its beautiful campus, responsive staff, and the care and attention to detail in treating the residents.
    • There are activities and amenities appreciated by residents, contributing to a positive living experience for many.
    • However, there are serious concerns raised by one reviewer regarding the quality of medical care, including issues with administering IV antibiotics, language barriers with the staff, and overall neglect.
    • Despite the negative experiences reported by one individual, others have shared stories of exceptional care, highlighting specific staff members who went above and beyond in their duties.
    • The facility is described as a place where patients are treated with respect and understanding, and where staff are hardworking and caring.
    • Family members of residents have expressed gratitude towards the staff for their empathy and the excellent care provided to their loved ones.


    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 3
    Staffing rating: 5
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 62
    Total current residents: 43
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-26 2022-11-26 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-10-26 2022-11-26 E Smoke Deficiencies Construct fire resistant interior walls.
    2022-10-26 2022-11-26 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-10-26 2022-11-26 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-09-22 2019-10-18 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-09-22 2019-10-18 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-09-22 2018-11-05 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2018-09-22 2018-11-05 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2018-09-22 2018-11-05 C Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2018-09-22 2018-11-05 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2018-09-22 2018-11-05 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2018-09-22 2018-11-05 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-09-22 2018-11-05 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2018-09-22 2018-11-05 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2018-09-22 2018-11-05 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2018-09-22 2018-11-05 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-21 2022-11-18 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-10-21 2022-11-18 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-10-21 2022-11-18 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-10-21 2022-11-18 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-10-21 2022-11-18 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2022-10-21 2022-11-18 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-10-21 2022-11-18 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-10-21 2022-11-18 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-10-21 2022-11-18 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-10-21 2022-11-18 E Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2022-10-21 2022-11-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-11-19 2021-12-30 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-11-18 2022-01-26 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-16 2019-10-11 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-09-16 2019-10-11 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-09-16 2019-10-11 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-09-16 2019-10-11 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-09-16 2019-10-11 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-09-16 2019-10-11 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-09-16 2019-10-11 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-09-16 2019-10-11 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-09-16 2019-10-11 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-09-16 2019-10-11 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-09-16 2019-10-11 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2019-09-16 2019-10-11 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-09-16 2019-10-11 E Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2019-09-16 2019-10-11 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-09-16 2019-10-11 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-09-16 2019-10-11 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-09-16 2019-10-11 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-09-16 2019-10-11 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-09-16 2019-10-11 B Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2019-09-16 2019-10-11 E Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2019-09-16 2019-10-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-16 2019-10-11 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-06-08 2021-06-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-09-22 2018-10-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-09-22 2018-10-29 E Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2018-09-22 2018-10-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-09-22 2018-10-29 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-09-22 2018-10-29 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-09-22 2018-10-29 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-09-22 2018-10-29 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-09-22 2018-10-29 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-09-22 2018-10-29 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-09-22 2018-10-29 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-09-22 2018-10-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-09-22 2018-10-29 E Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Fines

    Fine Date Fine Amount
    2021-07-12 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Claremont which is 0.4 miles away and has a population of 36,283 (mid sized town).
    • The average income is $125,403, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 59
      • Average Temperature: 72.1
      • Day Breakdown: The area gets 41 days of rain and 323 days of sun
      • Precipitation: 0.3 inches a year

    Health and Safety Overview
    • The crime rate is 4.51 per 100 people which is high compared to other cities.
      • Violent Crime: 0.46 incidents per 100 people
      • Property Crime: 2.73 incidents per 100 people
      • Drug-Related Crime: 0.78 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Trader Joe's
    0.6 miles away
    Sprout's Ranch Market
    0.6 miles away
    Walmart Neighborhood Market
    0.9 miles away
    Superior Grocers
    1.3 miles away
    Vons
    1.9 miles away

    None Found

    Bus Stations

    Foothill Transit 492
    0.2 miles away
    Foothill Transit 187
    0.4 miles away
    Foothill Transit 187, 197, 480, 492
    0.5 miles away
    Foothill 197
    0.5 miles away
    Foothill Transit 197
    0.6 miles away

    Banks

    Bank of America
    0.5 miles away
    Wells Fargo
    0.5 miles away
    Balboa Thrift and Loan
    0.5 miles away
    Chase
    0.6 miles away
    U.S. Bank
    0.7 miles away

    Hospitals

    Casa Colina
    1.1 miles away
    Pomona Valley Hospital Medical Center
    1.9 miles away
    Montclair Hospital Medical Center
    2.2 miles away
    San Antonio Regional Hospital
    5.0 miles away
    Kindred-Ontario Hospital
    5.2 miles away

    Pharmacies

    Walgreens
    0.9 miles away
    CVS Pharmacy
    0.9 miles away
    986 Pharmacy
    2.4 miles away
    Rite Aid
    3.1 miles away
    Ken Pharmacy
    4.8 miles away

    Dentists

    Hanawalt Dental
    2.5 miles away
    Upland Dental & Orthodontics
    3.1 miles away
    MIAO Orthodontics
    3.2 miles away
    Village Dental & Orthodontics
    3.2 miles away
    Mountain View Dental
    3.3 miles away

    Parks

    Larkin Park
    0.0 miles away
    Rosa Torrez Park
    0.3 miles away
    Mallows Park
    0.4 miles away
    Memorial Park
    0.4 miles away
    Stanley Quad
    0.6 miles away

    None Found

    Shopping

    Montclair Plaza
    2.1 miles away
    Ontario Mills
    10.0 miles away
    Victoria Gardens
    10.9 miles away
    Plaza West Covina
    11.7 miles away
    Seasons Place
    12.2 miles away

    Culture

    Studio Claremont
    0.4 miles away
    Community Performance Stage
    0.6 miles away
    Candlelight Theater
    0.7 miles away
    Performing Arts Center/Garrison Theater
    0.8 miles away
    Seaver Theatre
    0.9 miles away

    Restaurants

    Eureka!
    0.4 miles away
    The Host
    0.4 miles away
    Gus's BBQ
    0.4 miles away
    I Like Pie
    0.4 miles away
    La Parolaccia
    0.4 miles away

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    Google map of Pilgrim Place Health Services Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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