📞 Call for pricing and availability: (800) 780-8101
Phelps Health
1000 W Tenth St, Rolla, MO 65401
For Pricing & Availability
(800) 780-8101To Reach a Resident
(573) 364-9000Estimated Pricing
Price Comparison
Phelps Health Description
To provide high-quality, accessible healthcare
Phelps Health will be a preferred health system
Phelps Health CARES (Compassion, Accountability, Respect, Excellence, Service)
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rolla
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this healthcare facility are mixed, with some patients expressing dissatisfaction with their experiences, particularly in the emergency room (ER) and labor & delivery departments. Complaints include long wait times, perceived negligence, and poor patient care. One review mentioned a serious misdiagnosis and delay in treatment for a critical condition, while another highlighted a lack of empathy and assistance for a patient in financial distress.
Conversely, there are positive reviews praising specific departments and staff members for their professionalism, care, and expertise. Positive experiences were reported in cases of surgery, chronic pain management, and specific treatments like tonsillectomy and sleep clinic services. Some reviewers specifically commended the cleanliness of the facility, the friendliness of the staff, and the quality of care provided to both patients and their families.
Several reviews criticized the hospital's billing practices and the difficulty in obtaining cost estimates, suggesting a lack of transparency and potential financial strain on patients. Additionally, there were concerns about the hospital's handling of patient privacy and safety, particularly in the waiting areas.
Overall, the reviews suggest a disparity in patient experiences, with some departments and staff members receiving high praise, while others are cited for significant improvements needed in patient care, billing practices, and overall management.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 5
Quality measure rating: 3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 30, 1988
Ownership type: Non Profit
Provider
type: Medicare
Nursing home capacity: 20
Total current residents: 9
Facility is located in a hospital: Yes
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-19 | 2023-03-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-26 | 2019-12-18 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-11-21 | 2019-01-04 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2018-11-21 | 2019-01-04 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-11-21 | 2019-01-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
What is in the Neighborhood
- The closest city is Rolla which is 0.8 miles away and has a population of 20,019 (small town).
- The average income is $55,625, which is average compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 34
- Average Temperature: 58.5
- Day Breakdown: The area gets 153 days of rain, 23 days of snow and 188 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 9.7 per 100 people which is very high compared to other cities.
- Violent Crime: 2.48 incidents per 100 people
- Property Crime: 3.84 incidents per 100 people
- Drug-Related Crime: 2.18 incidents per 100 people
- The average life expectancy in zip code is 77.03 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Kroger
0.6 miles awayWalmart Supercenter
1.0 miles awayALDI
1.5 miles awayPrice Chopper
1.8 miles awayCountry Mart
9.7 miles awayNone Found
Bus Stations
Rolla (E)
0.5 miles awayBanks
Infuze Credit Union
0.4 miles awayPhelps County Bank
0.5 miles awayU.S. Bank
0.6 miles awayCentral Federal
0.7 miles awayFirst State Community Bank
0.7 miles awayHospitals
SMDH Grounds
23.3 miles awaySalem Memorial District Hospital
23.4 miles awayPharmacies
CVS Pharmacy
0.5 miles awayWalgreens
0.8 miles awayWalmart Pharmacy
1.1 miles awayDentists
Barnhart Dental
17.9 miles awayParks
Powell Park
0.2 miles awayBuehler Park
0.6 miles awayGary Thomas Memorial Garden
0.6 miles awayAudubon Trails Nature Center
0.6 miles awayRidgeview Park
0.7 miles awayNone Found
None Found
Culture
Leach Theatre
0.6 miles awayOzark Actors Theatre
1.0 miles awayTheater on the square
24.3 miles awayRestaurants
Huddle House
0.4 miles awayPizza Hut
0.5 miles awayBuild "Pizza"
0.5 miles awayZatar
0.5 miles awaySawadee Thai
0.5 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More