📞 Call for pricing and availability: (800) 780-8101
Penacook Place
150 Water Street, Haverhill, MA 01830
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 374-0707Estimated Pricing
Price Comparison
Penacook Place Description
Penacook Place, a proud member of Covenant Health, is a well-established 160-bed care center located near downtown Haverhill. We are committed to the health and well-being of the whole person. We provide exceptional skilled nursing care for both long-term and short-term rehabilitative stays as well as for those challenged by memory impairment. Our warm-hearted staff and a welcoming environment will restore your loved one during any length of stay. Rely on us when you need us most.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Haverhill
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Haverhill
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Haverhill
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Many reviewers appreciate the hardworking and friendly staff, highlighting their dedication and care.
- Residents are described as happy, and the environment as welcoming and clean.
- Some reviewers specifically commend the high-quality senior care, good doctors, and great food.
- Several employees and relatives of residents express satisfaction with the work environment and the care provided.
Negative Feedback:
- Several reviews criticize the management and mention a serious shortage of staff, leading to unmet patient needs.
- Complaints include poor cleanliness, with one review mentioning a smell and another noting a mouse in a room.
- There are reports of residents not receiving the necessary assistance, including help with feeding and personal hygiene.
- Some reviewers express concerns about the facility's infrastructure, including small rooms, non-functional TVs, and a dirty kitchen.
- A few reviews describe the food quality as poor and mention issues with meal preferences not being honored.
Mixed Feedback:
- While some reviews praise the staff and care quality, others describe the facility as not being one of the best in the area but acknowledge the decent treatment of patients.
- One reviewer mentioned a relative developing PTSD symptoms after a stay, highlighting the impact of their experience.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 160
Total current residents: 141
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 1
Number of fines: 11
Total cost of fines: $191300
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-22 | 2023-04-30 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2023-03-22 | 2023-04-30 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-22 | 2023-04-30 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-22 | 2023-04-30 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-22 | 2023-04-30 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-03-22 | 2023-04-30 | D | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2023-03-22 | 2023-04-30 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-03-22 | 2023-04-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-28 | 2023-05-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-03-28 | 2023-05-26 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-28 | 2023-05-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-01 | 2023-01-27 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-08-24 | 2022-10-03 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-08-24 | 2022-08-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-20 | 2023-05-12 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-20 | 2023-04-30 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2023-03-20 | 2023-04-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-03-20 | 2023-04-30 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-03-20 | 2023-04-30 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-20 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-03-20 | 2023-04-30 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-20 | 2023-04-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-20 | 2023-04-30 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-20 | 2023-04-30 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-03-20 | 2023-05-12 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-03-20 | 2023-04-30 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2023-03-20 | 2023-05-12 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-20 | 2023-04-30 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2023-03-20 | 2023-04-30 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-03-20 | 2023-04-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-20 | 2023-04-30 | E | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| 2022-02-28 | 2022-03-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-15 | 2022-01-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-25 | 2022-06-24 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-25 | 2022-05-26 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-03-25 | 2022-05-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-03-25 | 2022-05-27 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-03-25 | 2022-05-27 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-25 | 2022-05-26 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-25 | 2022-07-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-03-25 | 2022-05-27 | H | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-25 | 2022-06-30 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-03-25 | 2022-05-26 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-03-25 | 2022-06-30 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-25 | 2022-05-20 | E | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-03-25 | 2022-07-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-05-09 | 2019-06-02 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-05-09 | 2019-06-02 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-09 | 2019-06-02 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-05-09 | 2019-06-02 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-03-27 | $32,264 |
| 2020-01-21 | $8,954 |
| 2020-01-21 | $8,830 |
| 2021-08-02 | $650 |
| 2021-08-02 | $655 |
| 2022-01-31 | $994 |
| 2022-01-31 | $987 |
| 2022-02-07 | $1,316 |
| 2022-02-14 | $1,657 |
| 2022-02-14 | $1,645 |
| 2022-02-21 | $1,988 |
| 2022-02-21 | $1,973 |
| 2022-02-28 | $2,320 |
| 2022-02-28 | $2,302 |
| 2022-03-25 | $148,649 |
| 2022-06-21 | $9,440 |
| 2022-07-11 | $3,846 |
| 2022-07-11 | $3,875 |
| 2022-07-18 | $4,227 |
| 2022-07-18 | $4,196 |
| 2023-03-20 | $16,180 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-03-25 | 6 |
What is in the Neighborhood
- The closest city is Haverhill which is 0.3 miles away and has a population of 62,765 (large town).
- The average income is $63,734, which is average compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 52.9
- Day Breakdown: The area gets 107 days of rain, 30 days of snow and 227 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 4.07 per 100 people which is average compared to other cities.
- Violent Crime: 1.96 incidents per 100 people
- Property Crime: 1.48 incidents per 100 people
- Drug-Related Crime: 0.25 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Basket
0.1 miles awayBJ's Wholesale Club
2.6 miles awayAldi
3.3 miles awayShaw's
3.3 miles awayButcher Boy
4.6 miles awayTransportation
Haverhill
0.8 miles awayBradford
1.0 miles awayBus Stations
Water and Mill
0.1 miles awayAPEHA Apts.
0.5 miles awayMonument Square
0.5 miles awayWashington Square Transit Center
0.6 miles awayGrove and High
1.0 miles awayBanks
Pentucket Bank
0.3 miles awayHaverhill Bank
0.5 miles awaySantander
2.1 miles awayTD Bank
3.8 miles awayGeorgetown Bank
5.4 miles awayHospitals
Whittier Health Network
0.2 miles awayHoly Family Hospital at Merrimack Valley
1.4 miles awayWhittier Rehabilitation Hospital
2.5 miles awayBaldpate Hospital
5.6 miles awayHoly Family Hospital
5.6 miles awayPharmacies
Rite Aid
0.3 miles awayCVS Pharmacy
1.0 miles awayWalgreens
2.3 miles awayHannaford Pharmacy
8.9 miles awayCVS
10.3 miles awayDentists
Aspen Dental
5.0 miles awayPediatric Dentistry of Salem
6.0 miles awayFamily Dental
7.1 miles awayGentle Dental
7.2 miles away3-D Dental
7.6 miles awayParks
First Landing Park
0.2 miles awayWashington Playground
0.2 miles awayG.A.R. Park
0.3 miles awayPlug's Pond Park
0.4 miles awayBradford Common
0.6 miles awayPlaces of Worship
The Church On The Plains
11.0 miles awayShopping
The Loop
4.7 miles awayDSM MB I LLC
7.4 miles awayThe Mall at Rockingham Park
8.1 miles awayEndicott Plaza
17.0 miles awayWitch City Mall
19.7 miles awayCulture
Byfield Community Arts Center
6.4 miles awayMethuen Memorial Music Hall
6.7 miles awayStage Two Cinema Pub
9.0 miles awayVillage Stage
9.1 miles awayThe Porch
9.1 miles awayRestaurants
Kelly's
0.3 miles awayRoma Ristorante
0.4 miles awayEssex Street Grille
0.6 miles awayHans Garden
0.7 miles awayKeon's 105 Bistro
0.7 miles awayGet exact pricing & check availability
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