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Pelican Health Virginia Beach
5580 Daniel Smith Road, Virginia Beach, VA 23462
For Pricing & Availability
(800) 780-8101To Reach a Resident
(757) 499-7029Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Virginia Beach
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many employees express love and pride in their work at Heritage Hall Virginia Beach, citing a family-like atmosphere among staff and patients, and looking forward to going to work.
- Family members and residents appreciate the friendly staff, clean facility, and the variety of activities available.
- The rehabilitation department receives praise for effective therapy, contributing to significant improvements such as weight loss and successful recovery from surgeries.
- Some reviews highlight the facility's responsiveness and care, describing the staff as caring, professional, and treating residents like family.
- Community engagement is noted positively, with the facility hosting civic league meetings and being recognized for its contribution to the community.
Negative Reviews:
- Several reviews express serious concerns about neglect and inadequate care, including instances of medication mismanagement and lack of timely medical attention, leading to severe health crises.
- Complaints about unprofessional behavior and lack of communication from the staff, particularly in handling family concerns and managing patient care effectively.
- Issues with the administration and certain staff members are mentioned, including allegations of manipulation, unprofessionalism, and creating a negative environment for both residents and their families.
- Some reviews mention problems with personal items being lost or stolen, and dissatisfaction with how these situations were handled by the facility.
Mixed Feedback:
- The facility receives both high praise for its staff's dedication and care and severe criticism for instances of neglect and mismanagement.
- While some employees and visitors describe a positive, caring environment, others recount experiences that suggest significant areas for improvement in patient care and staff professionalism.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: March 27, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 90
Total current residents: 80
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 18
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $3905
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-22 | 2022-09-28 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-22 | 2022-09-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-08-04 | 2022-09-02 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2019-11-22 | 2020-01-03 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-07-17 | 2018-08-30 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-05-20 | $3,250 |
| 2021-11-15 | $655 |
| 2021-11-15 | $650 |
What is in the Neighborhood
- The closest city is Norfolk which is 6.4 miles away and has a population of 246,393 (small city).
- The average income is $52,453, which is low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 42
- Average Temperature: 62.3
- Day Breakdown: The area gets 167 days of rain, 9 days of snow and 188 days of sun
- Precipitation: 2.5 inches a year
- The median age is 35.4 years old, average compared to other cities.
- 12.15% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 8.47% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 7% Asian, 19% Black or African-American, 7% Hispanic or Latino, and 64% White.
- The crime rate is 4.13 per 100 people which is average compared to other cities.
- Violent Crime: 0.87 incidents per 100 people
- Property Crime: 2.14 incidents per 100 people
- Drug-Related Crime: 0.38 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.5 miles awayFarm Fresh
0.7 miles awayCostco
1.7 miles awayMP International
1.8 miles awayWalmart Supercenter
2.0 miles awayTransportation
Newtown Road
1.8 miles awayMilitary Highway
2.8 miles awayIngleside Road
3.8 miles awayBallentine/Broad Creek
4.7 miles awayNSU
5.6 miles awayNone Found
Banks
Navy Federal Credit Union
1.5 miles awayChartway Federal Credit Union
1.6 miles awayNorfolk Municipal Federal Credit Union
1.7 miles awayPNC Bank
1.9 miles awayBank of America
2.1 miles awayHospitals
Sentara Leigh Hospital
1.2 miles awayLake Taylor Transitional Care Hospital
1.9 miles awaySentara Independence
2.1 miles awayBon Secours DePaul Medical Center
6.5 miles awaySentara Princess Anne Hospital
7.1 miles awayPharmacies
CVS Pharmacy
1.4 miles awayRite Aid
1.7 miles awayWalgreen's
2.2 miles awayTarget Pharmacy
2.3 miles awayWalgreens
2.5 miles awayDentists
Aspen Dental
2.2 miles awayBehl Orthodontics
2.4 miles awayAffordable Dentures
3.5 miles awayFamily Dentistry
4.3 miles awayBeach Kids Dentistry
4.3 miles awayParks
Williams Farm Park
0.6 miles awayCypress Point North Park
0.7 miles awayGrand Lakes Park
0.7 miles awayAragona Park
0.7 miles awayPeace Garden
1.0 miles awayPlaces of Worship
Trinity Episcopal Church
7.5 miles awayMonumental United Methodist Church
7.5 miles awaySaint Pauls Catholic Church
7.6 miles awayShopping
Pembroke Mall
2.2 miles awayLynnhaven Mall
6.2 miles awayMacarthur Center
6.5 miles awayNaval Exchange
9.4 miles awayNavy Exchange
9.7 miles awayCulture
Hofheimer Theater
1.1 miles awaySandler Center for the Performing Arts
2.3 miles awayFunny Bones Comedy Club
2.4 miles awayZeiders American Dream Theater
2.4 miles awayLakewood Music And Dance Center
5.5 miles awayRestaurants
Surf Rider Restaurant
0.7 miles awaySecrets Steakhouse
0.7 miles awayHong Kong House
0.7 miles awayDawg House Grill
0.7 miles awaySushe Mama
0.8 miles awayGet exact pricing & check availability
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