Pelham Parkway Nursing Home

Positive Reviews:

• Facility consistently praised for its cleanliness and professionalism.
• Staff, including the head nurse, described as awesome, making difficult times easier for families.
• Some staff members, particularly mentioned by name, were highlighted for their exceptional care and friendliness.
• Activities such as bingo mentioned, along with good food and neatness of the facility.
• Overall, the facility is recommended by visitors for family members, noting a good environment for rehabilitation and long-term care.

Negative Reviews:

• One review expressed disappointment with the room's quality and the atmosphere, describing it as not freshly painted with old furniture and lacking in basic amenities like a shower or tub.
• Concerns were raised about the level of attention and care, especially for residents under hospice care, with some staff members not utilizing provided medical equipment promptly.
• Some staff described as rude and unprofessional, with a specific mention of dissatisfaction with the Director of Nursing's behavior.
• The cost of care was questioned in relation to the quality of the facilities and services provided.

Mixed Reviews:

• While some reviews highlight the cleanliness and professionalism of the facility, others point out issues with staff behavior and room conditions.
• The quality of care seems to vary depending on the time of day and the specific staff on duty, with better experiences reported during the daytime.