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Parkside Center For Nursing And Rehab At Ellijay
1362 South Main Street, Ellijay, GA 30540
Based on 27 reviews
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Services and Housing OptionsAssisted Living, Nursing Home
For Pricing & Availability(866) 666-3153
To Reach a Resident(706) 276-4708
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Parkside Center For Nursing And Rehab At Ellijay DescriptionParkside Center for Nursing & Rehabilitation at Ellijay is a proud provider of rehabilitation services and skilled care in a comfortable and friendly environment. Our employees at Parkside Ellijay enjoy caring for residents and feel dedicated and compassionate while doing so. We provide a comfortable environment that still allows our residents to reach their goals and maximum potential.
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Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 3 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 07/01/03 and is run by a for profit organization. It is a large-sized nursing community with 100 nursing beds. Currently, there are 82 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 7 fines by The Centers for Medicare & Medicaid Services for a total of $13,067.15.
Overall RatingsThe Parkside Center For Nursing And Rehab At Ellijay has a 2-star overall rating; the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 2-star health inspection rating; the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. Lastly, The Parkside Center For Nursing And Rehab At Ellijay is in the bottom 30% of facilities in terms of quality rating and again, this quality rating is slightly lower than then state average.
Staff RatingsThe Parkside Center For Nursing And Rehab At Ellijay is a nursing home that has a 2-star staff rating, which is the second lowest possible. The nursing home is in the bottom half of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly higher than the state average. The nursing home is in the top 10% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is higher than the state average. The nursing home is in the bottom 40% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the top 20% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is higher than the state average. The nursing home is in the top 20% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly higher than the state average.
Quality MeasuresThe Parkside Center For Nursing And Rehab At Ellijay is a nursing home that is in the bottom 10% of facilities in terms of residents who lose too much weight. The nursing home is also in the top 10% of facilities in terms of residents who received an antipsychotic medication. However, the nursing home is in the bottom half of facilities in terms of residents who received an antianxiety or hypnotic medication. The nursing home is also in the bottom half of facilities in terms of residents whose need for help with daily activities has increased.
Emergency and Hospitalization Quality MeasuresThe Parkside Center For Nursing And Rehab At Ellijay is in the bottom 30% of facilities in terms of hospitalizations per 1000 days. The nursing home's hospitalizations per 1000 days is slightly higher than the state average. The nursing home is in the top 40% of facilities in terms of outpatient emergency department visits per 1000 days. The outpatient emergency department visits per 1000 days is slightly lower than the state average. The nursing home is in the bottom 10% of facilities in terms of short-stay residents who had outpatient emergency department visits. The short-stay residents who had outpatient emergency department visits at the nursing home is way higher than the state average. Lastly, The Parkside Center For Nursing And Rehab At Ellijay is in the bottom half of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. The short stay residents who were rehospitalized after a nursing home admission at this facility is higher than the state average.
The Dalton Area
Things to do in the Area
LicensingThis community is licensed by the state of GA. It is a large-sized community with 100 total beds.
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
Never, ever would we recommend this facility. My husband was there and his condition declined to the point of having to be transported to a hospital. The nursing staff was grossly over worked and not able to attend to the needs of the patients. He was dirty and unclean; the food was poor and cold; it was nothing for us to go several days without being able to get anyone to answer the phone and tell us how he was. Please look at other options.
24 hours ago, I found Parkside's website on Google, chatted with a friendly and helpful staff member at 6:30am and then worked with their admissions manager Amber all day. She answered every emailed question, concern and text within minutes, sent all required documents for a very simple e:signature process and my mom was transferred there a few hours later. Parkside's above and beyond customer service, timely responses, expertise on the hospital to rehab process and genuine concern were a gift from God! My mom was neglected and ignored while having a stroke at her assisted living facility Celebration Village Acworth and I am so thankful to have found Parkside!! :)
Last August Shirley was being released from the blockage in her small intestine. She was over three weeks in the hospital and wanted to come home. She was being set up for Parkside for nursing and rehabilitation.She wanted home health care. But from the doctor's, nurses, my family and me, we new she needed more. Well after full discussion with Family and Pastor Steve Fields, she decided to go. The first two weeks every day she wanted to go home. After that second week in a valuation meeting with the staff, she decided to go three more weeks. That is because the staff from nursing to CNA's did such a wonderful job. They put me at peace knowing that she was safe and content. In December of the same year she got Covet, and another 17 days in Piedmont.She had to go to another facility but she was willing to go without a fight.( That is because of Covet. Since then she has had three more hospitalizations and two more at rehabs, both in Parkside, because if the great and living carry my wife got there. She is in Parkside now because of a major infection, and all of us thought.that death was a possibility. Our hearts were aching, and because of what is going on in Shirley's life, my daughter moved from Tacoma Washington to Georgia.My heart has been aching for Shirley, not knowing if she will live or die. We have been married for almost fifty- four years. Because of Jesus and the living care and very professional care at Parkside, Shirley is starting to come around. And the tenderness and love that Parkside, from administration,to nursing and staff I feel safe and comforted, and loved, And let me tell you, how encouraging they have been to me.nFive stars doesn't do them justice. That number in my mind does not tell you the story. Shirley's Husband, Rev Paul R Simpson Sr, of Ellijay.
My mother stayed at Parkside, at first just for rehabilitation, but then as a resident because everything was locked down due to covid. No one answers the phone. Some social worker never updated their greeting on their voicemail and never checked it as I left multiple messages. No window visits(looking through solid glass doesn't count), nothing is set up for outside visits. When someone does answer the phone it's we're doing our best, but then they are so vague. They just talk smoke.
This is from David Elms. I was totally satisfied with my care. This place is very clean, if you have a problem or anything that needs addressed the staff takes care of it promptly. This is one of the best facility with staff from all of my past experiences. The therapists are great. I want to thank everyone for taking care of me while I was here. I was here for therapy and have had a great recovery and success from being at Parkside.
I was here for rehab after having a fall causing a pelvic fracture. I selected Parkside because they specifically identified the types of rehabilitation services they offered. The rehab personnel were well trained, very professional and seemed to enjoy their work. They served as the intermediary step prior to my being able to go home for the final step: at home rehab.Their food service was excellent and the employees are friendly and helpful. I understand that a new wing in nearing completion which will be strictly for housing inpatient rehab. This will be an enormously helpful addition.
I could not be happier with the quality of care my Mother has, and continues to, receive at Parkside. I have experienced poor rehab and nursing facilities and came to the conclusion that was just how they all were, and it was impossible for anyone to truly care for my loved one. However, Parkside proved me wrong. Their staff has been incredible. From Admissions to Nursing to Activities to Social Workers to the people who answer the phone, they are all amazing and I know my mother is in loving hands. It’s a longer drive for me to come visit her, but we’ll worth it.
The staff here are fantastic! They stay positive even with all of the things going on with COVID-19. They care about the residents and they do a great job of communicating with families. My mother loved the therapy staff. They made such an impact in her recovery and her ability to take care of herself once again.
My Mother went to this facility for rehab after leaving the hospital. Even though we couldn't go and see her, we did lots of facetime calls. She said that the staff was very nice to her and she sang the praises of the rehab staff who helped her. Even during the COVID-19 protocols, the staff worked tirelessly to provide great care and were attentive to her needs. I was very happy with the communication with us from the facility as well. They kept us up to date with her progress, COVID issues, and care planning. I'm sure I am not covering it all, but they really care about the patients and quality care.
My Mother-in-Law was a patient at Parkside. From the moment she came through the door she was treated by several staff members welcoming her. She was a patient for 8 weeks and her experience was great. She had broken her hip and came for therapy. The nursing and therapy were so good with her every day. She loved the therapist and they worked with her daily and she recovered quicker than we thought. The chef made sure she received the foods she liked and reviewed the menu with her. Every staff member from housekeeping to nursing was wonderful. The center was dealing with some patients that had Covid. They kept the center clean and all the staff wore special clothing to keep everyone safe. The staff work very hard and they care about all the patients. Parkside is excellent and I would recommend it to everyone.
I wouldn’t even write this facility with a one star! I want to start by saying I know there’s a pandemic and the Parkside residence should be protected. However no Family deserve to lose their loved one and be treated the way our family was. My mother-in-law was a resident at Parkside. The family was an allowed to visit since March Only FaceTime weather allowed due to Covid.During this time she was put on hospice. Last week she took a turn for the worse and the family was called in.She was moved into a makeshift room in the cafeteria. She stayed there from a Tuesday until she passed away on Sunday .Not a room you would think your loved one would spend They were last few days on earth in. Especially since the family was self-pay and pay Parkside over $8000 a month. Apparently the new administrator has a rule that only two people are allowed to visit a dying loved one. The staff Knew of this rule But had compassion and ignored it and let the family visit. We were very careful temps will check, mask, gowns and gloves were worn. We only went from the back door to the cafeteria (her $8000 room). But on Saturday someone decided we had to follow the rules and reported us to the administrator. That’s when things got worse my daughter and myself were told we had to leave or we would be escorted out.A staff member showed up with the administrator on the phone and ordered us to leave. I felt like at that time if I didnt comply to their demand they would call The law .So we had to leave my husband and his sister alone to deal with the passing of their mother by themselves . For almost 24 hours they had to stay in the room also known as the cafeteria. They were told if they left they could not return. They were only allowed to go to the bathroom. Food had to be dropped off and workers took it to them and a change of clothes was not allowed. The worst part is that my husband and his sister had to watch your mother die with no family support.The day she passed my husband called very upset, I went to Parkside and a begged them to let me go to him . I was denied and instead had to go around the fence, culvert and stay outside the window to be with my Grading husband .I know you have do you have rules to protect the other residence during Covid. But since we were in the cafeteria there was a side door that could have been used to let family be Mrs.Pack in her final moments. The nurses and the CNA‘s were wonderful unfortunately I can’t say that about the higher ups and administrator. They have no compassion. I hope this review somehow makes a difference so that no other family will be treated this way in One of the most difficult times in their life.Sincerely Katie Pack
My wife has worked in this facility 5 years. She loves it! The staff are family, the residents and their family's become staffs family,the most organized,team that runs so well together. You walk in and you can feel the love compassion,care in the atmosphere. Everyone greets you when you walk by. They are very good at keeping their residents comfortable,and calm. Everyone knows every resident. Not one of them hesitate to jump in and help out with anything. I must admit this is the best I've seen the facility in years! Since it was renamed Parkside,and a few bad eggs are gone. Every dept works together and treats each other fairly. Staffing ratio is the best I've ever seen it!!!Some mindless people look down on nursing homes as well as people that work there. I don't know much about other nursing homes around but I do know Parkside is one I'm proud to be a part of
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2018-11-27||2019-01-13||D||Egress Deficiencies||Have exits that are accessible at all times.|
|2018-11-27||2019-01-13||E||Egress Deficiencies||Install proper backup exit lighting.|
|2018-11-27||2019-01-13||D||Smoke Deficiencies||Have properly installed hallway dispensers for alcohol-based hand rub.|
|2018-11-27||2019-01-13||F||Smoke Deficiencies||Install a fire alarm system that can be heard throughout the facility.|
|2018-11-27||2019-01-13||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2018-11-27||2019-01-13||D||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2018-11-27||2019-01-13||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-11-27||2019-01-13||E||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2018-11-27||2019-01-13||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2018-11-27||2019-01-13||F||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2018-11-27||2019-01-13||E||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2018-11-27||2019-01-13||D||Miscellaneous Deficiencies||Have simulated fire drills held at unexpected times.|
|2018-11-27||2019-01-13||D||Miscellaneous Deficiencies||Have restrictions on the use of portable space heaters.|
|2018-11-27||2019-01-13||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have a battery powered remote alarm panel in a location accessible by operating personnel.|
|2018-11-27||2019-01-13||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2018-11-27||2019-01-13||E||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2018-01-09||2018-02-25||F||Emergency Preparedness Deficiencies||Establish an Emergency Preparedness Program (EP).|
|2018-01-09||2018-02-25||D||Egress Deficiencies||Meet other general requirements.|
|2018-01-09||2018-02-25||D||Egress Deficiencies||Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.|
|2018-01-09||2018-02-25||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2020-10-14||D||D||Infection Control Deficiencies||Perform COVID19 testing on residents and staff.|
|2018-11-29||D||D||Resident Rights Deficiencies||Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.|
|2018-11-29||D||D||Resident Rights Deficiencies||Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.|
|2018-11-29||D||D||Quality of Life and Care Deficiencies||Assist a resident in gaining access to vision and hearing services.|
|2018-11-29||E||E||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2018-11-29||F||F||Nutrition and Dietary Deficiencies||Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.|
|2018-11-29||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2018-11-29||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2018-11-29||D||D||Environmental Deficiencies||Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.|
|2018-01-12||D||D||Resident Assessment and Care Planning Deficiencies||Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted|
|2018-01-12||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2018-01-12||D||D||Resident Assessment and Care Planning Deficiencies||Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.|
|2018-01-12||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2018-01-12||D||D||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2018-01-12||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
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