📞 Call for pricing and availability: (800) 780-8101

Palo Alto Sub-Acute & Rehabilitation Center

911 Bryant St., Palo Alto, CA 94301

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(650) 327-0511

Estimated Pricing

Studio
Estimated $8,825

Price Comparison

  • Average City Price: $8,869
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Palo Alto Sub-Acute & Rehabilitation Center Description

    Palo Alto Sub-Acute & Rehabilitation Center offers 24-hour skilled nursing and rehabilitation services with experienced staff dedicated to treating our residents with dignity and respect. Our nursing and rehab services assist individuals with regaining their highest level of independence, improve their current abilities, and making their stay as comfortable as possible. We provide residents with customized care and attend to their specific needs. We’ve made it our goal to transform typical health services into HEALTHCARE WITH HEART!

    When you enter Palo Alto Sub-Acute & Rehabilitation Center, you enter a community of compassion. You’ll see it in our people and in our service. We are committed to meeting and exceeding the needs of our residents, families and community. We strive to serve as extended family, all united in a circle of care and linked by shared responsibility for our residents. It’s this community of compassion and attention to individual needs that we believe set us apart as a model of quality care.

    We look forward to the opportunity to serve you!

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Palo Alto

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Palo Alto


    Community Reviews

    4.8
    Palo Alto Sub-Acute & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 44 reviews across the web

    Ranking

  • Ranking in City: 11 out of 11 communities in Palo Alto
  • Ranking in State: 3172 out of 3259 communities in CA
  • Food and Dining D

    Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    6.1
    Covenant Care
    Based on My Caring Plan's proprietary scoring, including 422 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this senior living facility highlight a range of deeply concerning issues, from poor staff responsiveness and lack of care to inadequate facilities and management problems. Several reviewers reported negative interactions with staff, including being told to "quit complaining" and experiencing delays in receiving help for serious health issues. One individual had to call an ambulance themselves due to staff refusal, leading to the discovery of a life-threatening condition.

    Communication with family members seems to be a significant problem, with reports of difficulty in reaching loved ones and a lack of updates from the facility. The quality of care is frequently criticized, with instances of patients not receiving proper nutrition, experiencing long wait times for assistance, and not being treated with dignity and respect. The physical condition of the facility and the quality of the food were also points of dissatisfaction.

    There are mentions of staff members who do show empathy and go above and beyond, but these seem to be exceptions in an otherwise troubling environment. Concerns about cleanliness, safety, and overall management practices were recurrent themes. Some reviewers have taken steps towards legal action or have urgently removed their loved ones from the facility due to these issues.

    Overall, the consensus among these reviews is a strong recommendation to seek alternative care options. The facility is described as failing to meet basic standards of care and respect for patients, leading to a distressing experience for both the individuals in care and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Palo Alto Sub-Acute & Rehabilitation Center Videos


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    Health

    Cardiac Recovery

    Congestive Heart Failure (CHF) Program

    Continence Improvement Program

    Contracture Management

    Dysphagia Management and Treatment

    Fall Management


    Services

    24-hour Admissions Services

    Comprehensive Rehabilitation Programs

    Interdisciplinary Walking Rounds

    Highly Trained and Experienced Registered Nurses

    Licensed Vocational Nurses

    Certified Nursing Assistants


    Activities

    Engaging Activity Program

    Creative Activities

    Traditional Activities

    Special Event Entertainment

    Community Outings

    Planned Activities and Outing


    Community Amenities

    On-site Beauty and Barber Services

    Safe and Comfortable Environment

    Courtyard


    Room Amenities

    Private Rooms

    Phone Ready Rooms

    Wi-Fi Services


    Dining

    Individualized Meal Plans

    Gluten Free

    Kosher Menus

    Dining Services


    Transportation

    Transportation for Local Professional Appointments and Social Activities


    Pet

    Pet Visits



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Oct. 23, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 66
    Total current residents: 63
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 10
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-12 2022-04-28 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-04-12 2022-04-28 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-04-12 2022-04-28 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-04-12 2022-04-28 D Construction Deficiencies Use approved construction type or materials.
    2022-04-12 2022-04-28 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-04-12 2022-04-28 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-04-12 2022-04-28 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-04-12 2022-04-28 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-04-12 2022-04-28 D Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2022-04-12 2022-04-28 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-04-12 2022-04-28 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-04-12 2022-04-28 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-04-12 2022-04-28 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-04-12 2022-04-28 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-04-12 2022-04-28 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-04-12 2022-04-28 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2022-04-12 2022-04-28 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-07-16 2019-08-07 E Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-07-16 2019-08-07 D Construction Deficiencies Use approved construction type or materials.
    2019-07-16 2019-08-07 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-07-16 2019-08-07 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-07-16 2019-08-07 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-07-16 2019-08-07 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-07-16 2019-08-07 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-07-16 2019-08-07 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-07-16 2019-08-07 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-09 2018-05-29 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-09 2018-05-29 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-09 2018-05-29 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-05-09 2018-05-29 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-09 2018-05-29 C Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-29 2022-09-20 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2022-04-08 2022-05-08 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2022-04-08 2022-05-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-08 2022-05-08 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-04-08 2022-05-08 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-04-08 2022-05-08 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-04-08 2022-05-08 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-04-08 2022-05-08 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-04-08 2022-05-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-08 2022-05-08 D Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2021-12-22 2022-01-22 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-12-22 2022-01-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-22 2022-01-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-09 2019-05-30 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2019-05-09 2019-05-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-05-09 2019-05-30 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-05-09 2019-05-30 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-05-09 2019-05-30 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-05-09 2019-05-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-09 2019-05-30 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2019-05-09 2019-05-30 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2020-12-17 2021-01-31 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-27 2021-08-28 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-07-27 2021-08-28 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2021-07-27 2021-08-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-05 2021-04-15 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-01-25 2021-02-25 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2018-04-05 2018-05-01 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-04-05 2018-05-01 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-04-05 2018-05-01 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-04-05 2018-05-01 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-04-05 2018-05-01 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-04-05 2018-05-01 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2018-04-05 2018-05-01 F Environmental Deficiencies Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

    Fines

    Fine Date Fine Amount
    2020-02-20 $12,248
    2022-01-10 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Palo Alto which is 0.7 miles away and has a population of 66,853 (large town).
    • The average income is $1,886,171, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 55
      • Average Temperature: 65.9
      • Day Breakdown: The area gets 60 days of rain and 304 days of sun
      • Precipitation: 0.6 inches a year

    Demographic Overview
    • The median age is 40.2 years old, very high compared to other cities.
    • 3.03% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 34.93% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 33% Asian, 1% Black or African-American, 4% Hispanic or Latino, and 59% White.

    Health and Safety Overview
    • The crime rate is 5.04 per 100 people which is high compared to other cities.
      • Violent Crime: 0.56 incidents per 100 people
      • Property Crime: 3.42 incidents per 100 people
      • Drug-Related Crime: 0.51 incidents per 100 people
    • The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    SOS Fine Foods
    0.1 miles away
    Whole Foods Market
    0.2 miles away
    Trader Joe's
    0.3 miles away
    The Willows Market
    0.9 miles away
    Mollie Stone's
    1.2 miles away

    Transportation

    Stanford
    0.3 miles away

    Bus Stations

    Waverley Street & Homer Avenue
    0.1 miles away
    Waverley Street & Hamilton Avenue
    0.3 miles away
    Hamilton Avenue & Ramona Street
    0.3 miles away
    Hamilton Avenue & Waverley Street
    0.3 miles away
    Webster Street & Channing Avenue
    0.3 miles away

    Banks

    Chase
    0.3 miles away
    San Mateo Credit Union
    0.3 miles away
    Wells Fargo
    0.3 miles away
    Citibank
    0.3 miles away
    UnionBank
    0.4 miles away

    Hospitals

    Lucile Packard Children's Hospital
    1.0 miles away
    Stanford Hospital
    1.2 miles away
    Menlo Park Surgical Hospital
    1.3 miles away
    VA Medical Center Menlo Park
    1.4 miles away
    VA Palo Alto Health Care System
    2.5 miles away

    Pharmacies

    CVS Pharmacy
    0.3 miles away
    Hoover Pharmacy
    0.7 miles away
    Maximart Pharmacy
    1.1 miles away
    Walgreens at Vaden
    1.5 miles away
    Walgreens
    1.5 miles away

    Dentists

    Doctor Stephen Los
    0.1 miles away
    Heritage Park Dental
    0.1 miles away
    Peninsula Pediatric Dentistry
    0.1 miles away
    Cox - Miranda D.D.S.
    0.4 miles away
    Tracy Leclerc DDS
    0.4 miles away

    Parks

    Scott Park
    0.0 miles away
    Heritage Park
    0.1 miles away
    Southgate
    0.3 miles away
    Lytton Plaza
    0.4 miles away
    Elizabeth Gamble Gardens
    0.4 miles away

    Places of Worship

    San Jose Quaker Meeting House
    14.4 miles away
    The First Unitarian Church of San José
    16.3 miles away
    Trinity Cathedral
    16.3 miles away

    Shopping

    Stanford Shopping Center
    0.6 miles away
    Edgewood Shopping Center
    1.6 miles away
    Newpark Mall
    10.2 miles away
    Hillsdale Shopping Center
    10.2 miles away
    Pacific Commons Shopping Center
    10.6 miles away

    Culture

    Children's Theater
    0.6 miles away
    Bing Concert Hall
    0.9 miles away
    Frost Amphitheatre
    0.9 miles away
    CEMEX Auditorium
    1.0 miles away
    Captivating Dance Nona
    1.1 miles away

    Restaurants

    The Annex at St. Michael's Alley
    0.2 miles away
    Taverna
    0.2 miles away
    Saint Michael’s Alley
    0.2 miles away
    Coconuts-Carribean & Jamican Jerk
    0.2 miles away
    Pizzeria Delfina
    0.2 miles away

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    Google map of Palo Alto Sub-Acute & Rehabilitation Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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