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Palms Care Center
1010 Ventura Avenue, Chowchilla, CA 93610
For Pricing & Availability
(800) 780-8101To Reach a Resident
(559) 665-4826Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Chowchilla
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Chowchilla
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the therapy services, stating significant progress was made during their stay.
- Staff, including CNAs, nurses, and administration, are frequently described as amazing, caring, and professional.
- The facility is often noted for its cleanliness and family-like atmosphere, making residents and staff feel at home.
- Several reviews highlight the excellent care and respect given to residents, with regular health updates provided to family members.
- Some reviewers specifically commend the Director of Nursing (DON) for being exceptionally kind, caring, and dedicated.
- Palms Care Center is recommended for both employment and as a care facility for loved ones, with many considering it the best in the area.
Negative Reviews:
- A few reviews criticize the facility for issues such as poor patient motivation, lack of cleanliness, and inadequate temperature control.
- Some reviewers express dissatisfaction with the staff's attitude, claiming they are unhelpful and avoid engaging with patients.
- Concerns are raised about the quality of care, with allegations of neglect and disrespectful treatment towards residents and their families.
- One particularly distressing review accuses the staff of threatening behavior and racial slurs, coupled with an incident involving physical aggression.
Mixed Feedback:
- While many reviews are overwhelmingly positive, praising the staff and the care provided, there are significant concerns raised by others regarding the treatment of residents and the professionalism of the staff.
- The facility is described as both a wonderful place to work and a place with a problematic work environment by different reviewers.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 65
Total current residents: 56
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 5
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $70603
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-09 | 2021-11-29 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-11-09 | 2021-11-29 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-11-09 | 2021-11-29 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-11-09 | 2021-11-29 | D | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2021-11-09 | 2021-11-29 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-11-09 | 2021-11-29 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-11-09 | 2021-11-29 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-11-09 | 2021-11-29 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-11-09 | 2021-11-29 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-11-09 | 2021-11-29 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2021-11-09 | 2021-11-29 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-11-09 | 2021-11-29 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-11-09 | 2021-11-29 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-11-09 | 2021-11-29 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-06-04 | 2019-06-24 | E | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-06-04 | 2019-06-24 | E | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-06-04 | 2019-06-24 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2019-06-04 | 2019-06-24 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-06-04 | 2019-06-24 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-04 | 2019-06-24 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2019-06-04 | 2019-06-24 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-04 | 2019-06-24 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-06-04 | 2019-06-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-04 | 2019-06-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-04 | 2019-06-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-07-19 | 2018-08-03 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-07-19 | 2018-08-03 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-07-19 | 2018-08-03 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-07-19 | 2018-08-03 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-07-19 | 2018-08-03 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-07-19 | 2018-08-03 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-07-19 | 2018-08-03 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2018-07-19 | 2018-08-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-07-19 | 2018-08-03 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-07-19 | 2018-08-03 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-07-19 | 2018-08-03 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-07-19 | 2018-08-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-10 | 2022-03-04 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-11-10 | 2022-03-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-11-10 | 2022-03-04 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-11-10 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-11-10 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-11-10 | 2022-03-04 | K | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2021-11-10 | 2022-03-04 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-11-10 | 2022-03-04 | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-11-10 | 2022-03-04 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-11-10 | 2022-03-04 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-11-10 | 2022-03-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-10 | 2022-03-04 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2021-11-10 | 2022-03-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-10 | 2022-03-04 | F | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2021-11-10 | 2022-03-04 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2021-11-10 | 2022-03-04 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-10 | 2022-03-04 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2021-11-10 | 2022-03-04 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-11-10 | 2022-03-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-11-09 | 2022-01-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-08 | 2021-11-17 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-04-18 | 2019-05-31 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-04-18 | 2019-05-31 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-04-18 | 2019-05-31 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-04-18 | 2019-05-31 | D | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-04-18 | 2019-05-31 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-04-18 | 2019-05-31 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2019-04-18 | 2019-05-31 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-03 | 2021-02-03 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-14 | 2020-11-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-22 | 2021-07-22 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2018-06-15 | 2018-08-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-10 | $21,393 |
| 2020-12-03 | $13,000 |
| 2021-11-08 | $88,620 |
| 2021-11-08 | $57,603 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-11-08 | 24 |
What is in the Neighborhood
- The closest city is Chowchilla which is 0.7 miles away and has a population of 18,510 (small town).
- The average income is $52,224, which is low compared to other zip codes.
- Weather
- High Temperature: 89
- Low Temperature: 50
- Average Temperature: 68.7
- Day Breakdown: The area gets 56 days of rain and 308 days of sun
- Precipitation: 0.6 inches a year
- The crime rate is 3.57 per 100 people which is average compared to other cities.
- Violent Crime: 0.8 incidents per 100 people
- Property Crime: 1.77 incidents per 100 people
- Drug-Related Crime: 0.7 incidents per 100 people
- The average life expectancy in zip code is 77.9 years old, which is average compared to other zip codes.
- Air Quality: Good Days 70.0, Moderate Days 48.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
State foods supermarket
0.5 miles awayOasis Foods
11.6 miles awayLute's Market
12.0 miles awayNeighborhood Grocery
12.1 miles awayMerced Fruit Barn
14.0 miles awayTransportation
Madera
12.9 miles awayMerced
17.0 miles awayBus Stations
Yosemite Area Regional Transporation System
17.6 miles awayBanks
Bank of America
0.6 miles awayTri Counties Bank
0.7 miles awayCitibank
0.7 miles awayChase
14.6 miles awayWells Fargo
14.9 miles awayHospitals
Sutter Merced Medical Center
16.0 miles awayMercy Medical Center Merced Dominican Campus
17.2 miles awayMadera Community Hospital
17.5 miles awayMercy Medical Center Merced
18.3 miles awayGolden Valley Heath Centers
23.4 miles awayPharmacies
San Joaquin Drug
12.2 miles awayCVS
15.4 miles awayPill Box Pharmacy
15.7 miles awayCVS Pharmacy
16.3 miles awayWalgreens
17.3 miles awayDentists
Mark L. Davis D.D.S. Complete Dental Care
0.7 miles awayWestern Dental
18.0 miles awayLoretta & Carlos Say Inc
24.1 miles awayAtwater Family Dental
24.3 miles awayParks
Sports Leisure Park
0.3 miles awayVeterans Memorial Park
0.4 miles awayR C Wisener Park
0.7 miles awayChowchilla Industrial Park
0.9 miles awayMadera County Fairgrounds
0.9 miles awayNone Found
Shopping
Merced Mall
17.9 miles awayCulture
Merced Theater
16.8 miles awayLens 360
17.0 miles awayMulticultural Arts Center
17.1 miles awayLittle Lake Amphitheater
18.7 miles awayRestaurants
Canton Restaurant
0.6 miles awayMario's Mexican Food
0.6 miles awayConchita's Mexican Food
0.7 miles awayWah Sing
0.7 miles awayFarnesi's Steakhouse
1.0 miles awayGet exact pricing & check availability
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