📞 Call for pricing and availability: (800) 780-8101
Palm Springs Healthcare & Rehabilitation Center
277 S Sunrise Way, Palm Springs, CA 92262
For Pricing & Availability
(800) 780-8101To Reach a Resident
(760) 883-2800Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Palm Springs
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the senior living facility present a mixed picture, highlighting both commendable and concerning aspects of care and management.
- Several reviews criticize the patient care quality, mentioning slow response times, poor COVID protocol adherence, and unprofessional behavior from some staff members. Specific complaints include rough handling of patients, lack of personal protective equipment for employees, and issues with social services staff.
- Conversely, many reviews praise the facility, noting great experiences with attentive and caring staff, effective rehabilitation services, and a clean and welcoming environment. Positive mentions include the quality of physical therapy, the professionalism of nurses and therapists, and the facility's ability to create a supportive community for residents.
- One standout positive aspect is the mention of specific staff members who provided exceptional care, highlighting the presence of dedicated professionals within the facility.
- Concerns were raised about the management's ability to handle COVID outbreaks and the overall competence of some staff members. Additionally, there were complaints about the lack of communication and the facility's handling of patient needs and requests.
- Despite the criticisms, several reviewers recommend the facility based on their personal or their loved ones' positive experiences, including effective rehabilitation, enjoyable activities, and overall care quality.
In summary, while there are significant areas for improvement, particularly in staff professionalism and patient care responsiveness, many residents and their families have had positive experiences at the facility. Prospective residents and their families should consider both the positive and negative reviews to make an informed decision.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 2, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $4844
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-14 | 2023-06-23 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2023-06-14 | 2023-06-23 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-06-14 | 2023-06-23 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-10-09 | 2019-11-04 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-10-09 | 2019-11-04 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-10-09 | 2019-11-04 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-10-09 | 2019-11-04 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-10-09 | 2019-11-04 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-09 | 2019-11-04 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-10-09 | 2019-11-04 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-10-09 | 2019-11-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-28 | 2018-12-21 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-11-28 | 2018-12-21 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-11-28 | 2018-12-21 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-11-28 | 2018-12-21 | C | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-26 | 2023-07-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-25 | 2023-06-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-24 | 2023-06-09 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-17 | 2023-06-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-04-20 | 2023-04-28 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-04-04 | 2023-04-14 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2023-01-27 | 2023-02-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-26 | 2023-02-05 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-01-26 | 2023-02-05 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-01-25 | 2023-02-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-11-28 | 2022-12-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-10 | 2022-11-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-03 | 2022-08-03 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-08-03 | 2022-08-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-08-03 | 2022-08-03 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-06-08 | 2023-06-30 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-06-08 | 2023-06-30 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-06-08 | 2023-06-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-06-08 | 2023-06-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-06-08 | 2023-06-30 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-09-16 | 2021-10-04 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-08-11 | 2021-09-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-06 | 2021-09-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-11 | 2019-10-15 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2019-09-11 | 2019-10-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-09-11 | 2019-10-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-11 | 2019-10-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-09-11 | 2019-10-15 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-09-11 | 2019-10-15 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-07-13 | 2021-08-16 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-07-13 | 2021-08-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-05-12 | 2021-06-14 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-03-10 | 2021-04-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-03-10 | 2021-04-07 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-02-25 | 2021-03-25 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-02-25 | 2021-03-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-02-11 | 2021-03-10 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-09-14 | 2018-10-31 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-09-14 | 2018-10-31 | D | Resident Assessment and Care Planning Deficiencies | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. |
| 2018-09-14 | 2018-10-31 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-09-14 | 2018-10-31 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-09-14 | 2018-10-31 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-09-14 | 2018-10-31 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-09-14 | 2018-10-31 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-09-14 | 2018-10-31 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-09-14 | 2018-10-31 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-02 | $650 |
| 2023-03-06 | $4,194 |
What is in the Neighborhood
- The closest city is Palm Springs which is 1.2 miles away and has a population of 47,371 (mid sized town).
- The average income is $84,781, which is very high compared to other zip codes.
- Weather
- High Temperature: 91
- Low Temperature: 54
- Average Temperature: 71.6
- Day Breakdown: The area gets 46 days of rain and 318 days of sun
- Precipitation: 0.4 inches a year
- The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
- Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0
Click the button above to explore the neighborhood
Supermarkets
Ralphs
0.2 miles awayNature's Health Food and Cafe
0.4 miles awayRalph's
1.4 miles awayStater Bros. Markets
1.6 miles awayAlbertsons
1.8 miles awayNone Found
Bus Stations
Calle Encilia at Arenas
0.9 miles awayPalm Springs Airport
0.9 miles awayIndian & Andreas (Casino)
1.0 miles awayS Palm Cyn at Sunny Dunes
1.1 miles awayPalm Cyn at Sagebrush
1.3 miles awayBanks
Rabobank
0.3 miles awayPacific Premier Bank
0.5 miles awayPacific Western Bank
0.7 miles awayUnion Bank
1.0 miles awayBBVA
1.0 miles awayHospitals
Desert Regional Medical Center
1.4 miles awayEisenhower Medical Center
7.9 miles awayJohn F. Kennedy Memorial Hospital
18.5 miles awayRiverside County Psychiatric Health Facility
19.5 miles awayBeaver Beaumont Urgent Care Center
25.0 miles awayPharmacies
CVS Pharmacy
0.2 miles awayWalgreens
0.4 miles awayRite Aid
1.0 miles awaySam's Club Pharmacy
8.4 miles awayWalmart Pharmacy
8.4 miles awayDentists
Indian Wells Dental
12.0 miles awaySunshine Dental Group
21.8 miles awaySooho Joe DDS Inc.
22.4 miles awayParks
Sunrise Park
0.1 miles awayJackie Lee Houston Plaza
0.7 miles awayBaristo Park
0.8 miles awayRuth Hardy Park
1.1 miles awayFrances Stevens Park
1.2 miles awayPlaces of Worship
Diamond Zen Center
17.8 miles awayShopping
The Vineyard Shopping Center
1.1 miles awayGene Autry Plaza
2.3 miles awayOasis Plaza
2.6 miles awayMonterey Shore Shopping Center
8.0 miles awayWestfield Palm Desert
10.0 miles awayCulture
Gallery 446
1.0 miles awayStewart Galleries
1.0 miles awayOasis Gallery
1.0 miles awayPlaza Theater
1.0 miles awayPalm Canyon Theatre
1.2 miles awayRestaurants
Maxcy's Grill
0.2 miles awayCarl's Jr. / Green Burrito
0.3 miles awayShakey's Pizza Parlor
0.5 miles awaySherman's Deli & Bakery
0.9 miles awayTerrace
0.9 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More