Palm Krest Manor

Positive Reviews:

• Caring and attentive staff, with owners and administrators going above and beyond for residents.
• Facility remained Covid-free throughout the pandemic, indicating high levels of care and attention.
• Significant remodeling efforts are underway, showing investment in the facility.
• Some visitors found the staff very accommodating, noting a particular focus on residents' dietary needs and overall happiness.
• Interior cleanliness and pride in service were highlighted by some, alongside a recommendation based on a positive visit.

Negative Reviews:

• Concerns about the facility's exterior, including a poorly maintained parking lot with numerous potholes.
• Reports of unsanitary conditions, including dirty diapers left on floors and overall filth.
• Instances of staff being asleep on the job, with allegations of neglect towards residents.
• Complaints about pest infestations, including roaches, and a general lack of professionalism among staff.
• Some visitors described the facility as run-down and not meeting basic needs for residents and visitors.
• Concerns about the facility being understaffed and not caring for residents adequately.

Mixed Reviews:

• While some praised the staff's caring nature and the facility's cleanliness, others found it lacking in basic hygiene and maintenance.
• There were differing opinions on the facility's suitability for residents, with some recommending it based on positive experiences, and others advising against it due to negative observations.