📞 Call for pricing and availability: (800) 780-8101
Palm Garden Of Jacksonville
5725 Spring Park Road, Jacksonville, FL 32216
For Pricing & Availability
(800) 780-8101To Reach a Resident
(904) 733-6954Estimated Pricing
Price Comparison
Palm Garden Of Jacksonville Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Jacksonville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers expressed deep dissatisfaction with the care provided, citing instances of neglect, poor hygiene, and missing personal items.
- Complaints about staff attitude and competence were common, with some stating that the staff showed no interest in helping and lacked respect for patients.
- There were reports of medical negligence, including delayed medication delivery, untreated injuries, and severe dehydration leading to hospital transfers.
- Some reviewers highlighted issues with the facility's environment, such as unclean rooms and inadequate space for mobility aids.
Positive Reviews:
- A few reviewers praised specific staff members for their outstanding service, responsiveness, and care.
- Positive comments were made about the facility's appearance, cleanliness, and the quality of rehabilitation services.
- Some family members noted good communication and updates from the staff regarding their loved ones' care.
- There were mentions of a welcoming atmosphere, professional orientation for new hires, and a family-like environment.
Mixed Reviews:
- While some reviewers had a positive experience with the care and rehabilitation services, others felt that the facility fell short in providing adequate care and respect to patients.
- The quality of staff and management received both praise and criticism, with some highlighting quick problem resolution and others pointing out severe lapses in care and communication.
Reviews
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Palm Garden Of Jacksonville Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 14, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 100
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 0
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $154128
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-17 | 2021-12-21 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-12-04 | 2020-01-05 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-12-04 | 2020-01-05 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-12-04 | 2020-01-05 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-04 | 2020-01-05 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-12-04 | 2020-01-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-08-15 | 2018-09-16 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-08-15 | 2018-09-16 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-08-15 | 2018-09-16 | D | Services Deficiencies | Meet other general requirements that are deficient. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-19 | 2021-12-21 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-19 | 2021-12-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-19 | 2021-12-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-19 | 2021-12-21 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-19 | 2022-02-25 | J | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-11-19 | 2022-02-25 | J | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2021-11-19 | 2021-12-21 | J | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-11-19 | 2022-02-25 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-11-19 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-12-05 | 2020-01-05 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2019-12-05 | 2020-01-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-12-05 | 2020-01-05 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-12-05 | 2020-01-05 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-12-05 | 2020-01-05 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-16 | 2018-09-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-16 | 2018-09-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-08-16 | 2018-09-16 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2018-08-16 | 2018-09-16 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2018-08-16 | 2018-09-16 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-08-16 | 2018-09-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-22 | $650 |
| 2021-03-01 | $975 |
| 2021-04-26 | $1,300 |
| 2021-11-15 | $1,625 |
| 2021-11-19 | $152,445 |
| 2021-11-19 | $124,735 |
| 2021-11-19 | $151,232 |
| 2021-11-19 | $149,578 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-11-19 | 51 |
What is in the Neighborhood
- The closest city is Jacksonville which is 5.4 miles away and has a population of 868,031 (medium sized city).
- The average income is $51,062, which is low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 58
- Average Temperature: 74.6
- Day Breakdown: The area gets 194 days of rain and 170 days of sun
- Precipitation: 2.1 inches a year
- The median age is 35.7 years old, average compared to other cities.
- 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
European Mix Grocery Market
0.9 miles awayHala's Mideast Eatery and Market
0.9 miles awayTaungzalat Asian Market
0.9 miles awayPublix
1.3 miles awayWalmart Supercenter
1.5 miles awayNone Found
Bus Stations
8
1.8 miles away50
2.0 miles away33
2.2 miles awaySouthside/Beach
3.4 miles awayCesery
4.2 miles awayBanks
Wells Fargo
1.8 miles away121 Financial Credit Union
3.0 miles awayTD Bank
3.2 miles awayAlive Credit Union
3.2 miles awayBank of America
3.8 miles awayHospitals
Specialty Hospital Jacksonville
0.6 miles awayWekiva Springs Center
1.0 miles awayMemorial Hospital
1.4 miles awayBrooks Rehabilitation Hospital
1.7 miles awaySaint Vincent’s Medical Center Southside
1.7 miles awayPharmacies
CVS Pharmacy
0.7 miles awayHalliday's & Koivisto's Pharmacy
1.1 miles awayHealth Mart & Compounding Pharmacy
1.5 miles awayCVS
4.6 miles awayWalgreens
5.1 miles awayDentists
Greenberg Dental and Orthodontics
4.6 miles awayAspen Dental
4.7 miles awayFive Points Dental
5.4 miles awayMedure Dental
6.1 miles awayDavid & Associate Dentistry
6.4 miles awayParks
Curtis Lovelace Park
0.4 miles awayVictoria Park
0.6 miles awayDrew Park
0.8 miles awayGENA Park
1.3 miles awaySan Jose Acre Park
1.4 miles awayNone Found
Shopping
Orange Park Mall
9.4 miles awayCulture
Theatre Jacksonville
3.7 miles awayMetropolitan Park Stage
4.0 miles awayDaily's Place
4.2 miles awayAmphitheater
4.9 miles awayCreative Veins Performing Arts
4.9 miles awayRestaurants
School Canteen
0.8 miles awayChina Dragon
0.9 miles awaySamwon Garden Korean BBQ
0.9 miles awayKaram's Mediterranean Grill
1.0 miles awayCracker Barrel
1.4 miles awayGet exact pricing & check availability
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Disclaimer
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