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Pa Peterson At The Citadel

1311 Parkview Avenue, Rockford, IL 61107

Memory Care Nursing Home Respite Care Rehabilitation
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(815) 399-8832

Estimated Pricing

Studio
Estimated $4,891

Price Comparison

  • Average City Price: $5,228
  • Average State Price: $6,348
  • Average National Price: $5,673

    • Pa Peterson At The Citadel Description

    At PA Peterson at the Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome. This is our number one goal.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Rockford

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rockford

    Community Reviews

    5.5
    Pa Peterson At The Citadel
    Based on My Caring Plan's proprietary scoring, including 72 reviews across the web

    Ranking

  • Ranking in City: 33 out of 34 communities in Rockford
  • Ranking in State: 1312 out of 1441 communities in IL

    • Facility and Grounds B

    Care B

    Staff B

    Cleanliness A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Some residents and their families had positive experiences, highlighting excellent care from CNAs, nurses, and therapy staff.
    • Staff described as very kind, friendly, and doing a wonderful job with physical therapy.
    • Living experience compared to being almost like home.
    • Facility cleanliness noted, despite needing updates.
    • Great staff and nice lobby mentioned.

    Negative Reviews:

    • Several reports of neglect, including serious allegations of patients being left in harmful situations.
    • Complaints about the facility being understaffed, with existing staff overworked and unresponsive.
    • Concerns about cleanliness, with reports of dirty and disgusting rooms.
    • Communication issues cited by multiple reviewers, both in terms of staff responsiveness and lack of progress updates for residents.
    • Facility described as disorganized, with poor management and inadequate care, especially in the dementia unit.
    • Reports of the facility being in poor condition, needing remodeling and updates.
    • Food quality and variety criticized, with some residents not receiving appropriate meals for their dietary needs.
    • Concerns raised about the facility's handling of COVID-19 and other infections.
    • Some staff described as rude, cold, and uncaring, with a few exceptions.

    Mixed Reviews:

    • While some staff members were praised for their care and kindness, others were criticized for their attitude and lack of compassion.
    • The facility's appearance received mixed feedback, with some appreciating the lobby but others noting the need for updates and better maintenance.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Individual Hydration And Continence Programs

    Stroke Rehabilitation Program

    Pulmonary Rehabilitation Program

    Cardiac Rehabilitation Program

    Dedicated Orthopedic Rehabilitation Program

    Memory Care

    Services

    Onsite Assessments

    Home Assessments

    Assistance With Activities Of Daily Living

    Personalized Care Plans

    Specialized Care

    Physician

    Activities

    Social Activities

    Spiritual Activities

    Pet Therapy

    Music Therapy

    Exercise And Fine Motor-skilled Groups

    Cognitive Focus

    Community Amenities

    Lounges And Activity Areas

    iPads And Laptops Available

    Gardens And Open-Air Courtyards

    Housekeeping Services

    Laundry And Linen Service

    Adaptive Equipment

    Room Amenities

    Private Rooms

    TVs And Internet Access

    Phone For Each Guest/Resident

    Private Bathroom

    Secured Unit

    Dining

    Full-service Dining Options

    Room Service

    Transportation

    Transportation To And From Medical Appointments

    Complimentary Transportation

    Pet

    Pet Therapy

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 1
    Long-term quality measure rating: 1

    Nursing Home Overview

    Participation date: Sept. 1, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 129
    Total current residents: 123
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 35
    Number of payment denials: 1
    Number of fines: 7
    Total cost of fines: $274785

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-30 2023-06-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-04-20 2023-05-03 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-22 2023-04-03 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-17 2023-03-06 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-19 2023-01-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-10-25 2022-11-03 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-10-11 2022-10-20 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-10-11 2022-10-20 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-09-13 2022-09-23 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-08-15 2022-08-26 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-08-10 2022-08-19 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-08-10 2022-08-19 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-06-13 2023-06-27 G Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-06-13 2023-06-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-13 2023-06-27 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-06-13 2023-06-27 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-06-13 2023-06-27 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2023-06-13 2023-06-27 F Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-06-13 2023-06-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-11 2021-08-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-30 2022-07-21 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-17 2022-06-24 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-04-05 2022-04-12 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-04-05 2022-04-12 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-03-24 2022-04-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-24 2022-04-12 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-02-15 2022-02-22 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-01-19 2022-02-01 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-01-19 2022-02-01 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-01-19 2022-02-01 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-02 2021-12-30 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-12-02 2021-12-30 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-02 2021-12-30 J Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-05-18 2022-05-31 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-05-18 2022-05-31 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-05-18 2022-05-31 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-18 2022-05-31 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-05-18 2022-05-31 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-05-18 2022-05-31 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-05-18 2022-05-31 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-05-18 2022-05-31 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-05-18 2022-05-31 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-05-18 2022-05-31 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-04-27 2021-05-12 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-04-27 2021-05-12 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-04-19 2021-05-12 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-03-10 2021-04-01 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-03-10 2021-04-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-01-28 2021-02-19 B Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-01-13 2021-02-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-08-27 2020-09-02 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-08-11 2020-08-24 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-10-07 2020-10-23 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-10-07 2020-10-23 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-10-07 2020-10-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-10-07 2020-10-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-07 2020-10-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-10-07 2020-10-23 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2020-10-07 2020-10-23 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-10-07 2020-10-23 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2020-10-07 2020-10-23 F Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-10-07 $20,000
    2021-01-18 $655
    2021-08-11 $15,000
    2021-12-02 $47,160
    2022-03-24 $21,090
    2022-06-30 $146,370
    2023-02-17 $24,510

    Denials

    Denial Date Payment Denial Days
    2021-12-02 2

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rockford which is 2.0 miles away and has a population of 148,278 (small city).
    • The average income is $71,725, which is high compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 23
      • Average Temperature: 50.2
      • Day Breakdown: The area gets 134 days of rain, 43 days of snow and 186 days of sun
      • Precipitation: 1.3 inches a year

    Demographic Overview
    • The median age is 36.3 years old, high compared to other cities.
    • 5.96% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 12.27% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 18% Black or African-American, 16% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 9.41 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.37 incidents per 100 people
      • Property Crime: 4.81 incidents per 100 people
      • Drug-Related Crime: 0.33 incidents per 100 people
    • The average life expectancy in zip code is 76.31 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 228.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Schnucks
    0.7 miles away
    Gray's IGA Foods
    1.4 miles away
    Dollar General Market
    2.5 miles away
    ALDI
    2.5 miles away
    Save-A-Lot
    2.5 miles away

    Transportation

    CN Rockford Depot
    2.7 miles away

    Bus Stations

    East State Street Stop
    1.5 miles away
    RMTD Downtown Station
    2.2 miles away
    Roxbury & State
    2.7 miles away
    Rockton and Halsted
    2.9 miles away
    Forest Plaza @ Stop Sign
    3.2 miles away

    Banks

    Alpine Bank
    1.4 miles away
    Rockford Bank & Trust
    1.5 miles away
    U.S. Bank
    1.5 miles away
    Illinois Bank and Trust
    1.5 miles away
    Associated Bank
    1.8 miles away

    Hospitals

    Swedish-American Hospital
    1.2 miles away
    Heart Hospital at Swedish American Hospital
    1.4 miles away
    Mercyhealth Hospital–Rockton Avenue
    2.3 miles away
    Saint Anthony Medical Center
    2.5 miles away
    MercyHealth - Riverside Medical Center
    5.4 miles away

    Pharmacies

    Schnucks Pharmacy
    1.4 miles away
    Walgreens
    1.4 miles away
    CVS Pharmacy
    1.9 miles away
    Lehan's
    4.0 miles away
    Meijer Pharmacy
    4.2 miles away

    Dentists

    Orthodontic Experts
    1.5 miles away
    Dental Office
    1.8 miles away
    Milestone Dental Clinic
    2.9 miles away
    Dental Care
    2.9 miles away
    Flanagan Orthodontics
    3.1 miles away

    Parks

    Sinnissippi Park and Golf Course
    0.3 miles away
    Bloom School Park
    0.3 miles away
    Sinnissippi Park
    0.5 miles away
    Rockford
    0.6 miles away
    Anderson Japanese Gardens
    0.6 miles away

    None Found

    Shopping

    North Town Mall
    2.4 miles away
    Alpine Plaza
    3.9 miles away
    Yorksire Square
    4.1 miles away
    Colony Plaza
    4.1 miles away
    Cherryvale Mall
    4.7 miles away

    Culture

    Sinnissippi Park Band Shell
    0.4 miles away
    Harry and Della Burpee Art Gallery
    1.7 miles away
    Clark Arts Center
    1.9 miles away
    Coronado Performing Arts Center
    1.9 miles away
    Studio Theater
    3.5 miles away

    Restaurants

    Fresco at the Gardens
    0.6 miles away
    Primo's Pizza
    0.7 miles away
    Lydia's Cafe
    0.7 miles away
    Der Rathskeller
    1.3 miles away
    The Norwegian
    1.3 miles away

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    Google map of Pa Peterson At The Citadel

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