Oakview Health And Rehabilitation

Positive Feedback:

• Many reviews praise the caring and kind nature of the staff towards residents and their families.
• Several reviewers highlight the sense of community within the facility, mentioning that it feels like a family or neighborhood.
• The activities department and dementia unit receive specific commendations for their excellent service.
• Long-term employees across various departments, including healthcare, kitchen, laundry, and housekeeping, indicate a stable and dedicated workforce.
• Some residents have experienced remarkable transformations, with notable improvements in health and well-being, thanks to the staff and therapy programs.
• Communication with families is excellent, with staff members being friendly, qualified, and compassionate, especially in the memory care unit.

Negative Feedback:

• There are concerns about resident safety and supervision, with one report of a resident left unattended in the sun.
• Some reviewers express regret and caution, advising others to keep a close eye on their loved ones.
• While many staff members are praised, there are mentions of inconsistency, with some staff not being as helpful or communicative.
• Communication with family members, particularly regarding progress and discharge plans, is identified as an area needing improvement.

Mixed Feedback:

• Opinions on the staff vary, with most reviews being positive about the care and dedication shown, but some noting exceptions.
• The quality of care and communication are highlighted as areas of both strength and weakness, depending on the individual experiences of the reviewers.