📞 Call for pricing and availability: (800) 780-8101
Northvine Postacute Care
446 Arrowood Dr, Santa Rosa, CA 95407
For Pricing & Availability
(800) 780-8101To Reach a Resident
(707) 528-2100Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Great staff, very attentive to patients and their families.
- Warm welcome upon entering the facility, with loved ones in good hands.
- Highly recommended facility based on great experiences.
- Helpful staff providing excellent care, leading to wonderful experiences.
- Some positive remarks on friendly staff and physical therapy, though noting areas needing improvement.
- Comfortable environment with nice people, special mention of a very nice staff member from DSD.
Negative Feedback:
- Observations of staff ignoring patients, high staff turnover, and lack of encouragement for mobility.
- Reported language barriers, insufficient help for the visually impaired, and lack of mental stimulation and activities.
- Issues with food quality and areas of physical therapy needing improvement.
- Concerns over payroll issues, suggesting a need for management to reconsider their role and ensure timely payment to employees.
- Low ratings due to perceived poor quality of living and care.
- Disturbing observations including restrictions on photos/videos, loud environments, lack of safety measures like bed rails, and inappropriate handling of patients.
- Staff reportedly unable to answer questions, with delayed response times for inquiries.
Reviews
Horrible place. See how many complaints are filed against this place with CDPH. Incompetent uncaring staff.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 10, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 62
Total current residents: 51
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 17
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $41675
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-02 | 2022-04-15 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2022-03-02 | 2022-04-15 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-03-02 | 2022-04-15 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-03-02 | 2022-04-15 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-02 | 2022-04-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-07-30 | 2019-08-26 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-07-30 | 2019-08-26 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-07-30 | 2019-08-26 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2019-07-30 | 2019-08-26 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-30 | 2019-08-26 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-30 | 2019-08-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-09-26 | 2018-10-16 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-09-26 | 2018-10-16 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-09-26 | 2018-10-16 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-09-26 | 2018-10-16 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-09-26 | 2018-10-16 | D | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2018-09-26 | 2018-10-16 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-09-26 | 2018-10-16 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-26 | 2018-10-16 | C | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-09-26 | 2018-10-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-02 | 2023-06-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-05-02 | 2023-07-13 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-05-02 | 2023-06-24 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2023-05-02 | nan | E | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2023-05-02 | nan | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-05-02 | nan | E | Infection Control Deficiencies | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. |
| 2023-04-06 | 2023-07-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-14 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-02-14 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Ensure a qualified health professional conducts resident assessments. |
| 2022-02-14 | 2022-05-03 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-02-14 | 2022-05-03 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-02-14 | 2022-05-03 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-02-14 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-02-14 | 2022-05-03 | D | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-02-14 | 2022-05-03 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-02-14 | 2022-05-03 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2022-02-14 | 2022-05-03 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-14 | 2022-05-03 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-14 | 2022-05-03 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-02-14 | 2022-05-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-02-14 | 2022-05-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-14 | 2022-05-03 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-14 | 2022-05-03 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-01-21 | 2022-02-22 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2022-01-17 | 2022-02-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-13 | 2022-02-16 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2022-01-11 | 2022-02-16 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2021-09-01 | 2021-10-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-09-01 | 2021-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-06-10 | 2019-07-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-06-10 | 2019-07-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-06-10 | 2019-07-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-06-10 | 2019-07-26 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-06-10 | 2019-07-26 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-06-10 | 2019-07-26 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-09-04 | 2020-10-27 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-11 | 2021-03-26 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2021-02-22 | 2021-03-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-11-03 | 2020-12-22 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-06-12 | 2018-10-04 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-06-12 | 2018-10-04 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2018-06-12 | 2018-10-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-06-12 | 2018-10-04 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2018-06-12 | 2018-10-04 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-05-29 | $6,633 |
| 2021-08-16 | $650 |
| 2021-08-16 | $655 |
| 2023-03-08 | $41,020 |
What is in the Neighborhood
- The closest city is Santa Rosa which is 1.4 miles away and has a population of 174,972 (small city).
- The average income is $55,832, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 51
- Average Temperature: 62.9
- Day Breakdown: The area gets 77 days of rain and 287 days of sun
- Precipitation: 1.0 inches a year
- The median age is 37.9 years old, high compared to other cities.
- 5.2% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 18.87% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 6% Asian, 3% Black or African-American, 24% Hispanic or Latino, and 62% White.
- The crime rate is 3.05 per 100 people which is average compared to other cities.
- Violent Crime: 0.8 incidents per 100 people
- Property Crime: 1.29 incidents per 100 people
- Drug-Related Crime: 0.57 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 229.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Costco
0.4 miles awayTrader Joe's
0.4 miles awayThailao Market
0.5 miles awayLola's Supermarket
0.7 miles awayImwalle Gardens
1.1 miles awayTransportation
Santa Rosa Downtown
1.1 miles awayBus Stations
Santa Rosa Transit Mall Platform N3
1.2 miles awaySanta Rosa Transit Mall Platform S3
1.2 miles awayMaple Avenue & Brookwood Avenue
1.2 miles awaySanta Rosa Transit Mall Platform S2
1.2 miles awaySanta Rosa Transit Mall Platform N2
1.2 miles awayBanks
Luther Burbank Savings
1.2 miles awayWells Fargo
1.3 miles awayChase
1.3 miles awayBank of Marin
1.3 miles awayCitibank
1.3 miles awayHospitals
Santa Rosa Memorial Hospital
1.7 miles awayKaiser Mercury Way
1.8 miles awaySonoma County Indian Health Project
1.8 miles awayKaiser Permanente Santa Rosa Medical Center
3.4 miles awaySutter Santa Rosa Regional Hospital
5.3 miles awayPharmacies
Rite Aid
1.3 miles awayDollar Drug
2.1 miles awayCVS Pharmacy
2.6 miles awayWalgreens
3.6 miles awayLark drugs
16.1 miles awayDentists
Randy Nguyen, D.D.S.
1.7 miles awaySanta Rosa Dental Care
1.7 miles awayLuis M. Diaz Dentist Inc.
1.8 miles awayStony Point Dental Care
2.0 miles awayCoddingtown Dental
2.3 miles awayParks
Bayer Park
0.4 miles awayBayer Garden
0.4 miles awaySouth Davis Park
0.5 miles awayColgan Creek Park
0.6 miles awayRoseland Creek Community Park
0.7 miles awayNone Found
Shopping
Coddingtown Mall
2.5 miles awayApple Valley Plaza
6.2 miles awayPetaluma Village Premium Outlets
11.9 miles awayCornerstone
19.5 miles awayCulture
6th St Play House
1.1 miles awayVeterans Memorial Auditorium
1.3 miles awayThe Corner Store Collective
1.4 miles awayJ Gallery
1.4 miles awayCalabi Gallery
1.6 miles awayRestaurants
Denny's
0.2 miles awayALOH-O
0.4 miles awayApplebee's
0.4 miles awayMountain Mike's
0.4 miles awayMax's Pizza
0.8 miles awayGet exact pricing & check availability
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