Northern Dauphin Nursing And Rehabilitation Center

The reviews for the senior living facility present a mixed picture, with some expressing gratitude and satisfaction while others raise serious concerns about care and management.

• Several reviewers commend the facility for its caring and thoughtful staff, particularly highlighting positive experiences with rehab, respect and kindness towards residents, and a variety of engaging activities.
• Positive remarks also include appreciation for the facility's community involvement, the quality of meals, and the overall pleasant environment.
• On the other hand, some reviews express dissatisfaction with the level of care, citing instances of neglect, poor communication, and inadequate staffing. Concerns about cleanliness and maintenance issues were also mentioned.
• Several reviewers specifically criticized the facility for not notifying family members about important health-related changes, and for the staff's unprofessional behavior.
• Despite the criticisms, there are accounts of remarkable recoveries and dedicated care from the staff, with some residents and their families expressing deep gratitude for the support and rehabilitation services received.
• The facility's activities department received praise for keeping residents engaged and entertained, contributing to a positive atmosphere.
• However, some reviews call for investigation and improvement, highlighting a need for better care, cleanliness, and staff responsiveness.

In summary, while there are numerous accounts of positive experiences and dedicated care, the facility also faces significant challenges that need to be addressed to ensure the well-being and satisfaction of all residents and their families.