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North Ridge Health And Rehab

5430 Boone Avenue North, New Hope, MN 55428

Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(763) 592-2600

Estimated Pricing

Price Comparison

  • Average City Price: $3,037
  • Average State Price: $2,815
  • Average National Price: $None

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Hope

    Community Reviews

    4.7
    North Ridge Health And Rehab
    Based on My Caring Plan's proprietary scoring, including 66 reviews across the web

    Ranking

  • Ranking in City: 10 out of 10 communities in New Hope
  • Ranking in State: 917 out of 943 communities in MN

    • Food and Dining A

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness C

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for North Ridge senior living facility present a mixed picture, with some residents and their families expressing gratitude for the care and kindness received, while others share distressing experiences of neglect and poor conditions.

    • Several reviewers praised the staff for being very kind, friendly, and helpful, noting that the care provided helped them or their loved ones recover and return home. Positive mentions include the variety of food, the cleanliness of showers, and the provision of activities like coloring books and word searches.
    • Some families highlighted the facility's efforts in accommodating couples recovering from Covid, appreciating the seamless transition from hospital to the facility and the exceptional care and patience shown by the staff.
    • Concerns were raised about the facility's handling of patient orders for food delivery, with suggestions for a safer method to protect both patients and delivery drivers during the pandemic.
    • Negative experiences shared by some reviewers include reports of neglect, such as patients being left in their own urine, missing doctor appointments due to staff oversight, personal belongings going missing or becoming damaged, and overall lack of personal hygiene care.
    • Complaints about the physical environment were also noted, with mentions of dirty surroundings, unpleasant smells, and pest issues. Some reviewers expressed their intention to report their concerns to public health authorities.
    • One particularly distressing account described a patient's fear and frustration with the staff's lack of responsiveness and alleged dishonesty, leading to nightmares even after leaving the facility.

    Overall, while some residents and visitors had positive experiences, highlighting the staff's kindness and the quality of care, others strongly advise against the facility due to experiences of neglect and poor conditions.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Orthopedic care

    Cardiac management

    Respiratory therapy

    Pulmonary management

    Sepsis care

    Wound care

    Services

    Spiritual care

    Rehabilitation

    Activities

    Outdoor living spaces

    Social spaces

    Art therapy

    Community events

    Music

    Movie nights

    Community Amenities

    Hair salon/barber

    Living areas

    Room Amenities

    Private and semi-private rooms

    Wifi

    Dining

    Dining room

    Restaurants

    Restaurant-style dining

    Ice cream socials

    Transportation

    Parking

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: May 1, 1972
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 320
    Total current residents: 217
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 19
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $80941

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-22 2022-05-06 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-03-22 2022-05-06 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-03-22 2022-05-06 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-03-22 2022-05-06 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-03-22 2022-05-06 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-03-22 2022-05-06 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-03-22 2022-05-06 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-03-22 2022-05-06 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-03-22 2022-05-06 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-03-22 2022-05-06 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-03-22 2022-05-06 F Electrical Deficiencies Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    2020-01-10 2020-02-26 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2020-01-09 2020-02-26 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-01-09 2020-02-26 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-01-09 2020-02-26 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-01-09 2020-02-26 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2020-01-09 2020-02-26 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-09 2023-03-31 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-03-09 2023-03-31 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-09 2023-03-31 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-03-09 2023-03-31 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-15 2023-03-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-12-16 2023-01-12 G Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-11-09 2022-12-13 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-09-13 2022-10-17 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-09-13 2022-10-17 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-03-24 2022-04-26 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-03-24 2022-04-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-24 2022-04-26 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2022-03-24 2022-04-26 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-03-24 2022-04-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-25 2022-08-12 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-06 2022-04-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-05 2022-01-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-09-20 2021-10-20 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-01-10 2020-02-26 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2020-01-10 2020-02-26 E Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2020-01-10 2020-02-26 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-01-10 2020-02-26 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-01-10 2020-02-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-01-10 2020-02-26 D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2020-01-10 2020-02-26 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-10 2020-02-26 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-01-10 2020-02-26 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-01-10 2020-02-26 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-01-10 2020-02-26 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2020-01-10 2020-02-26 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-01-10 2020-02-26 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-10 2020-02-26 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-10 2020-02-26 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-06-25 2021-07-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-03-12 2021-04-07 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-03-12 2021-04-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-05 2021-04-07 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-03-05 2021-04-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-03-05 2021-04-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-12-28 2021-01-04 B Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2020-12-04 2020-12-30 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2020-12-04 2020-12-30 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-11-08 2019-02-01 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-11-08 2018-12-18 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-11-08 2018-12-18 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-11-08 2019-02-01 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-11-08 2018-12-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-11-08 2018-12-18 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-11-08 2019-02-01 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-11-08 2018-12-18 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-11-08 2018-12-18 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-11-08 2019-02-01 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-11-08 2019-02-01 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-11-08 2018-12-18 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-11-08 2019-02-01 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2018-11-08 2018-12-18 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-11-08 2019-02-01 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-11-08 2019-02-01 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2018-11-08 2018-12-18 D Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2018-11-08 2018-12-18 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2018-08-10 $92,584
    2019-06-25 $12,942
    2021-03-05 $78,370
    2021-03-05 $50,941
    2022-03-24 $15,000
    2022-07-25 $15,000

    Denials

    Denial Date Payment Denial Days
    2018-08-10 76
    2019-06-25 4

    What is in the Neighborhood

    General Area Overview
    • The closest city is New Hope which is 1.0 miles away and has a population of 21,032 (small town).
    • The average income is $53,620, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 15
      • Average Temperature: 47.3
      • Day Breakdown: The area gets 115 days of rain, 65 days of snow and 183 days of sun
      • Precipitation: 1.7 inches a year

    Health and Safety Overview
    • The crime rate is 6.15 per 100 people which is high compared to other cities.
      • Violent Crime: 1.23 incidents per 100 people
      • Property Crime: 3.44 incidents per 100 people
      • Drug-Related Crime: 0.43 incidents per 100 people
    • The average life expectancy in zip code is 80.32 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 151.0, Moderate Days 31.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Fare For All Warehouse Sale
    0.1 miles away
    Supermercado y Panaderia LomaBonita
    1.1 miles away
    Hy-Vee
    1.2 miles away
    ALDI
    1.2 miles away
    Cub Foods
    1.5 miles away

    None Found

    Bus Stations

    ZEaland Av N
    0.1 miles away
    ZEaland / Boone
    0.1 miles away
    Boone Av N
    0.1 miles away
    Science Ctr / 54 Av
    0.1 miles away
    Yukon Av N
    0.1 miles away

    Banks

    Associated Bank
    0.9 miles away
    Wells Fargo
    1.0 miles away
    Bank of America
    1.0 miles away
    TCF Bank
    1.0 miles away
    Affinity Plus Credit Union
    1.3 miles away

    Hospitals

    North Memorial Medical Center
    4.1 miles away
    Regency Hospital
    4.9 miles away
    PrairieCare Children's Psychiatric Hospital
    5.3 miles away
    Maple Grove Hospital
    7.0 miles away
    Mercy Hospital - Unity Campus
    7.2 miles away

    Pharmacies

    Hy-Vee Pharmacy
    1.2 miles away
    Cub Pharmacy
    1.5 miles away
    CVS Pharmacy
    3.2 miles away
    Walgreens
    3.4 miles away
    Community, a Walgreens Pharmacy
    7.9 miles away

    Dentists

    Pioneer Dental
    1.3 miles away
    Rasmussen Dental
    1.4 miles away
    Comfortable Dental
    1.5 miles away
    Minnesota Dental Group
    2.9 miles away
    Artisan Dental
    3.6 miles away

    Parks

    Begin Park
    0.2 miles away
    Little Acre Park
    0.4 miles away
    New Hope
    0.5 miles away
    Elm Grove Park
    0.6 miles away
    Liberty Park
    0.6 miles away

    Places of Worship

    Mount Olivet Chapel
    2.8 miles away

    Shopping

    Crystal Shopping Center
    1.0 miles away
    Crystal Town Center
    1.1 miles away
    Winnetka Mall
    1.2 miles away
    Crystal Gallery Mall
    1.2 miles away
    New Hope City Center
    1.3 miles away

    Culture

    Elision Playhouse
    2.0 miles away
    Town Green Bandshell
    4.3 miles away
    Paint Pub
    4.7 miles away
    Homewood Studios
    5.6 miles away
    Ritz Theater
    7.1 miles away

    Restaurants

    RCK - Real Cooks Kitchen Soul Food
    0.7 miles away
    Captain Hook Fish & Chicken
    0.9 miles away
    Jin's Chow Mein
    1.1 miles away
    Jewel's Cave Diner
    1.1 miles away
    El Loro Mexican Restaurant
    1.1 miles away

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