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New Vista Nursing And Rehabilitation Center

8647 Fenwick Street., Sunland, CA 91040

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(818) 352-1421

Estimated Pricing

Studio
Estimated $4,163

Price Comparison

  • Average City Price: $4,260
  • Average State Price: $3,737
  • Average National Price: $3,754

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Sunland

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Sunland

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Sunland

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Sunland

    Community Reviews

    7.0
    New Vista Nursing And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 27 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Sunland
  • Ranking in State: 2543 out of 3259 communities in CA

    • Facility and Grounds B

    Care A

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers express satisfaction with the care provided at New Vista, highlighting the cleanliness of the facility, the friendliness and helpfulness of the staff, and the quality of rehabilitation services.
    • Several reviews mention specific instances where family members felt their loved ones were well taken care of, noting improvements in their conditions and praising the compassionate and professional behavior of the staff.
    • One reviewer, who is also an employee, praises the work environment and the supportive nature of their colleagues.
    • Some reviews specifically thank the facility for its responsiveness to concerns and for maintaining a clean and welcoming environment.

    Negative Reviews:

    • Several reviews criticize the facility for poor patient care, including neglect in changing dressings, administering medication improperly, and not providing adequate food.
    • Complaints about staff behavior were mentioned, including disrespect towards patients and family members, and a perceived lack of empathy and professionalism.
    • Some reviewers express frustration with the facility's communication, mentioning difficulties in getting updates on their loved ones' care and unresponsiveness to complaints or requests for information.
    • Concerns were raised about the physical state of the facility, including maintenance issues and the overall atmosphere being described as gloomy and not conducive to rehabilitation.

    Mixed Reviews:

    • While some reviews praise the staff and the care provided, others highlight significant areas for improvement, particularly in terms of patient care, communication, and facility maintenance.
    • The quality of food and the overall dining experience received mixed feedback, with some calling for improvements.

    Overall, New Vista receives a range of reviews, from highly positive to critically negative, indicating varied experiences among residents and their families.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

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    Health

    Health services

    Skilled nursing

    Long term care

    Personal care

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: Jan. 20, 1969
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 121
    Total current residents: 115
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 10
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $154316

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-04-08 2021-05-07 D Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2021-04-08 2021-05-07 D Smoke Deficiencies Provide properly protected cooking facilities.
    2021-04-08 2021-05-07 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-04-08 2021-05-07 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-04-08 2021-05-07 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-04-08 2021-05-07 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-09-21 2019-10-10 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-09-21 2019-10-10 C Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2019-09-21 2019-10-10 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-09-21 2019-10-10 C Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-09-21 2019-10-10 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-09-21 2019-10-10 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-09-21 2019-10-10 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-21 2019-10-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-10-04 2018-10-25 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2018-10-04 2018-10-25 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-10-04 2018-10-25 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2018-10-04 2018-10-25 C Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2018-10-04 2018-10-25 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2018-10-04 2018-10-25 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-10-04 2018-10-25 D Smoke Deficiencies Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    2018-10-04 2018-10-25 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-10-04 2018-10-25 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-04 2018-10-25 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-10-04 2018-10-25 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-10-04 2018-10-25 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-10-04 2018-10-25 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-22 2023-07-17 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-30 2023-06-16 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2023-05-30 2023-06-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-26 2023-02-28 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-01 2022-11-15 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-09-09 2022-09-19 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-14 2021-04-30 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-04-14 2021-05-03 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-04-14 2021-04-16 B Resident Assessment and Care Planning Deficiencies Ensure a qualified health professional conducts resident assessments.
    2021-04-14 2021-04-22 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-04-14 2021-04-14 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-04-14 2021-05-03 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-04-14 2021-04-26 K Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-04-14 2021-04-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-04-14 2021-05-05 F Administration Deficiencies Hire a qualified full-time social worker in a facility with more than 120 beds.
    2021-04-14 2021-05-04 K Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-02-15 2022-02-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-02-15 2022-02-25 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-03-20 2022-03-28 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2021-11-16 2021-11-26 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-09-22 2019-10-10 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2019-09-22 2019-10-10 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-09-22 2019-10-10 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-09-22 2019-10-10 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-09-22 2019-10-10 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-09-22 2019-10-10 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-09-22 2019-10-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-09-22 2019-10-10 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2019-09-22 2019-10-10 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-09-22 2019-10-10 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-09-22 2019-10-10 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-09-22 2019-10-10 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-09-22 2019-10-10 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-09-22 2019-10-10 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-09-22 2019-10-10 E Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2019-09-22 2019-10-10 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-09-22 2019-10-10 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2021-01-22 2021-02-08 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-01-22 2021-02-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-16 2021-08-30 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-01-16 2021-01-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-09-25 2020-10-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-09-25 2020-10-01 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-10-05 2018-10-11 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-10-05 2018-10-11 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-10-05 2018-10-11 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-10-05 2018-10-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-10-05 2018-10-11 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-10-05 2018-10-11 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-10-05 2018-10-11 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-10-05 2018-10-11 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-10-05 2018-10-11 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-10-05 2018-10-11 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-10-05 2018-10-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-07-30 $7,100
    2021-01-22 $7,100
    2021-04-14 $119,516
    2021-07-16 $8,200
    2021-07-16 $11,715
    2022-02-15 $15,000
    2022-02-15 $9,750
    2022-09-09 $15,000
    2022-09-09 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is La Crescenta-Montrose which is 5.4 miles away and has a population of 19,653 (small town).
    • The average income is $74,892, which is high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 58
      • Average Temperature: 71.0
      • Day Breakdown: The area gets 48 days of rain and 316 days of sun
      • Precipitation: 0.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Rite-Aid
    0.3 miles away
    Ralphs
    0.3 miles away
    Vons
    1.2 miles away
    Smart & Final
    2.9 miles away
    Albertsons
    3.4 miles away

    Transportation

    Sun Valley
    4.0 miles away
    Burbank Airport–North
    4.2 miles away

    Bus Stations

    Sylmar Station via Glendale-Glenoaks
    3.4 miles away
    Boston/Foothill
    3.8 miles away
    Dunsmore/Foothill
    4.1 miles away
    New York/ Foothill
    4.4 miles away

    Banks

    Citibank
    1.1 miles away
    Chase
    2.8 miles away
    Wells Fargo
    3.5 miles away
    Bank of Hope
    4.7 miles away
    Bank of America
    4.8 miles away

    Hospitals

    Lakeview Terrace Sanitarium
    1.2 miles away
    Pacifica Hospital of the Valley
    4.4 miles away
    Kaiser Permanente Panorama City Medical Center
    6.7 miles away
    USC Keck Clinic
    7.0 miles away
    Providence Saint Joseph Medical Center
    7.1 miles away

    Pharmacies

    CVS Pharmacy
    2.9 miles away
    Remedy Drugs
    3.4 miles away
    Savon
    3.4 miles away
    Walgreens
    5.0 miles away
    La Crescenta Pharmacy
    5.4 miles away

    Dentists

    Foothill Dentist
    2.9 miles away
    Enhance Dentist
    3.5 miles away
    Boston Dental Care
    3.9 miles away
    Empire Dental Group and Orthodontics
    4.9 miles away
    Crescent Dental
    5.4 miles away

    Parks

    Sunland Recreation Center
    0.0 miles away
    Sunland Community Garden
    0.4 miles away
    Fond Wilderness Preserve
    0.5 miles away
    Desert and Mountain Conservation Authority
    0.5 miles away
    Oro Vista Park
    0.7 miles away

    Places of Worship

    Wilshire Boulevard Temple
    13.8 miles away
    Thien Hau Temple
    14.5 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    14.8 miles away

    Shopping

    Panorama Mall
    7.7 miles away
    Olivo at Mission Hills
    8.2 miles away
    Glendale Galleria
    8.7 miles away
    The Exchange
    8.7 miles away
    The Americana at Brand
    8.8 miles away

    Culture

    McGroarty Arts Center
    1.6 miles away
    Starlight Bowl
    3.8 miles away
    Burbank Center Stage
    5.3 miles away
    A World Of Color
    6.5 miles away
    L.A. Connection Comedy Theatre
    6.5 miles away

    Restaurants

    Sterlings
    0.1 miles away
    Giamelas
    0.2 miles away
    Cocos
    0.2 miles away
    vacant
    0.3 miles away
    Sake Sake
    0.4 miles away

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    Google map of New Vista Nursing And Rehabilitation Center

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