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Naomi Heights Nursing & Rehab. Center
2421 E. Texas Avenue, Alexandria, LA 71301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(318) 443-5638Estimated Pricing
Price Comparison
Naomi Heights Nursing & Rehab. Center Description
Naomi Heights Nursing & Rehabilitation Center, LLC is conveniently located just minutes away from CHRISTUS Cabrini & Rapides Medical Centers, numerous doctors’ offices, and the offices of other health care professionals. The warm and friendly atmosphere experienced here reflects the long tradition of quality care that was begun long ago by F.C. and Annie Mae Matthews—a tradition based upon our belief that what counts most in a nursing facility is resident care.
We believe our staff makes the difference. Our supervisors and administrators expect more than mere technical compliance with governmental rules and regulations. They lead a team sensitive to the social and emotional needs of the residents. Consequently, our employees know more than their job—they know the importance of a kind word, a gentle touch, and the healing power of a smile. Our staff is passionate about Improving Quality of Life.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Alexandria
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Alexandria
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Alexandria
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Alexandria
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers express high satisfaction with the care and environment at Naomi Heights, highlighting the dedicated staff, clean facilities, and the range of activities available for residents.
- Staff members take pride in their work, mentioning the close-knit community and their love for the residents and team.
- Family members of residents appreciate the attentive medical care, consistent special diet accommodations, and the facility's responsiveness to resident needs.
- One reviewer specifically praised the facility for its cleanliness, daily showers provided by shower aides, and the overall happiness of the residents.
Negative Reviews:
- A few reviews mention dissatisfaction with the staff's attitude and care, with one reviewer describing a particularly negative experience involving neglect during night shifts.
- Concerns were raised about the adequacy of care, with one reviewer removing their family member from the facility due to poor treatment.
- Another reviewer simply states the facility is not a good place to work, implying internal issues.
Conclusion:
While many reviews of Naomi Heights are overwhelmingly positive, praising the staff's dedication and the quality of care, there are a few concerning reports of neglect and dissatisfaction. Prospective residents and their families should consider these reviews to make an informed decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 1, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 139
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $48328
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-13 | 2023-05-08 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-04-13 | 2023-05-08 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-03-14 | 2023-02-06 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-02-01 | 2023-02-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-02-01 | 2023-02-21 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-01 | 2023-02-21 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-02-01 | 2023-02-21 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-01 | 2023-02-21 | K | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-01 | 2023-02-21 | K | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2023-06-14 | 2023-06-30 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-06-14 | 2023-06-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-29 | 2022-07-29 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-06-29 | 2022-07-29 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-23 | 2021-05-12 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-04-23 | $6,923 |
| 2023-02-01 | $41,405 |
What is in the Neighborhood
- The closest city is Alexandria which is 2.1 miles away and has a population of 47,889 (mid sized town).
- The average income is $54,440, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 51
- Average Temperature: 69.7
- Day Breakdown: The area gets 175 days of rain, 1 days of snow and 188 days of sun
- Precipitation: 2.9 inches a year
- The crime rate is 14.77 per 100 people which is very high compared to other cities.
- Violent Crime: 4.49 incidents per 100 people
- Property Crime: 8.17 incidents per 100 people
- Drug-Related Crime: 1.5 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayKroger
1.0 miles awaySuper 1 Foods
1.6 miles awayWalmart Neighborhood Market
1.9 miles awayMac's Fresh Market
5.0 miles awayNone Found
Bus Stations
FlixBus Alexandria
5.5 miles awayBanks
Chase
0.2 miles awayValex Federal Credit Union
1.4 miles awayCapital One
2.1 miles awaySabine Bank
2.4 miles awayHancock Bank
4.6 miles awayHospitals
CHRISTUS Saint Francis Cabrini
0.1 miles awayRapides Regional Medical Center
2.1 miles awayRapides Women's & Children's Hospital
2.1 miles awayCentral Louisiana Surgical Hospital
2.1 miles awayLongleaf Hospital
2.7 miles awayPharmacies
Rite Aid
1.6 miles awayWalgreens
4.9 miles awayCVS
5.0 miles awayCrossroads Pharmacy
5.6 miles awayNone Found
Parks
St Fracis Cabrini Walking Trail and Park
0.0 miles awayAlexandria Zoological Park
0.2 miles awayAlexandria City Park
0.5 miles awayCompton Park
1.6 miles awayHarmon Field
1.6 miles awayNone Found
None Found
Culture
Riverfront Amphitheatre
2.2 miles awayRestaurants
McAlister's Deli
0.5 miles awayChili's
0.7 miles awayChuck E. Cheese's
0.9 miles awayChilis
0.9 miles awayApplebee's
0.9 miles awayGet exact pricing & check availability
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