📞 Call for pricing and availability: (800) 780-8101
Monterey Palms Health Care Center
44610 Monterey Avenue, Palm Desert, CA 92260
For Pricing & Availability
(800) 780-8101To Reach a Resident
(760) 776-7700Estimated Pricing
Price Comparison
Monterey Palms Health Care Center Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Palm Desert
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Some residents have reported improvements and positive experiences, particularly praising the facility's cleanliness, organization, and the care and attention provided by the staff. Activities and rehabilitation services, such as physical therapy, have been highlighted as beneficial.
- Several reviews express gratitude for specific staff members who have shown exceptional care and support. Positive experiences also include satisfaction with the facility's environment and the responsiveness of the staff to the needs of the residents.
- Conversely, numerous reviews raise serious concerns about the facility, including inadequate staffing, especially during night shifts, leading to delayed medication administration and insufficient patient care.
- Communication issues have been a common complaint, with reports of unresponsive staff and management, making it difficult for family members to stay informed about their loved ones' care.
- There are alarming reports of neglect and mistreatment, including unattended health needs, hygiene issues, and the loss of personal items. Some reviews claim that these issues have resulted in harm to the residents.
- Food quality and variety have been criticized, with some comparing the meals unfavorably to those provided in institutions like jails.
- Despite some positive feedback, the overall sentiment in several reviews suggests a lack of trust and satisfaction with the facility, urging others to seek alternative care options for their loved ones.
Reviews
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Dec. 8, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 90
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $13320
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-06 | 2023-05-10 | C | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2023-03-06 | 2023-05-10 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2023-03-06 | 2023-05-10 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-03-06 | 2023-05-10 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-03-06 | 2023-05-10 | E | Construction Deficiencies | Meet other general requirements. |
| 2023-03-06 | 2023-05-10 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2023-03-06 | 2023-05-10 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-03-06 | 2023-05-10 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-06 | 2023-05-10 | C | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-03-06 | 2023-05-10 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-06 | 2023-05-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-16 | 2019-11-04 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-10-16 | 2019-11-04 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-11-28 | 2018-12-19 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-11-28 | 2018-12-19 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-11-28 | 2018-12-19 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-27 | $30,935 |
| 2018-09-05 | $173,430 |
| 2020-12-02 | $13,320 |
What is in the Neighborhood
- The closest city is Palm Desert which is 0.6 miles away and has a population of 51,869 (large town).
- The average income is $81,237, which is very high compared to other zip codes.
- Weather
- High Temperature: 89
- Low Temperature: 53
- Average Temperature: 70.6
- Day Breakdown: The area gets 52 days of rain and 312 days of sun
- Precipitation: 0.6 inches a year
- The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
- Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.6 miles awaySmart & Final
0.6 miles awayWhole Foods Market
0.7 miles awayWalmart Neighborhood Market
0.8 miles awayALDI
0.8 miles awayNone Found
Bus Stations
Rancho Mirage - Eisenhower Medical Center
2.8 miles awayCal State University San Bernardino Palm Desert Campus (CSUSB-PDC)
4.0 miles awayE Palm Canyon at Sungate
5.3 miles awayPalm Cyn at Date Palm
5.4 miles awayE Palm Cyn at Allen
5.6 miles awayBanks
Bank of America
5.1 miles awayU.S. Bank
5.9 miles awayWells Fargo
8.8 miles awayUnion Bank
8.9 miles awayChase
9.9 miles awayHospitals
Eisenhower Medical Center
2.7 miles awayJohn F. Kennedy Memorial Hospital
8.7 miles awayRiverside County Psychiatric Health Facility
9.7 miles awayDesert Regional Medical Center
11.8 miles awayPharmacies
Walgreens
0.2 miles awayRite Aid
0.4 miles awayCVS Pharmacy
1.7 miles awayWalmart Pharmacy
5.1 miles awayEmmanuel Pharmacy
5.2 miles awayDentists
Indian Wells Dental
1.8 miles awaySunshine Dental Group
11.9 miles awaySooho Joe DDS Inc.
12.4 miles awayMecca Dental Clinic
21.0 miles awayParks
Palma Village Park
0.4 miles awayCivic Center Park
0.5 miles awayThe Gardens at El Paseo
0.5 miles awayAlumni Park
0.5 miles awayPalm Desert
0.8 miles awayNone Found
Shopping
Westfield Palm Desert
0.3 miles awayMonterey Shore Shopping Center
5.4 miles awayOasis Plaza
8.1 miles awayGene Autry Plaza
8.3 miles awayIndio Grand Marketplace
9.0 miles awayCulture
McCallum Theater
0.3 miles awayPollock Theatre
0.5 miles awayTheatre
0.6 miles awayArt
0.6 miles awayWalter N. Marks Center for the Arts
0.7 miles awayRestaurants
Denny's
0.3 miles awayCalifornia Pizza Kitchen
0.4 miles awayBuffalo Wild Wings
0.4 miles awayLe Cafe Francais
0.4 miles awayRichie's Real American Diner
0.4 miles awayGet exact pricing & check availability
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Disclaimer
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