Mission At Community Living Rehabilitation Center

Positive Reviews:

• Visitors and family members have praised the staff for being polite, competent, and the management for maintaining a clean, welcoming, and beautiful facility.
• Some employees and clinical students have had positive experiences, highlighting the amazing staff, sweet elders, and the bright, clean environment.
• Appreciation for the compassionate care provided to residents, especially noting the kindness and helpfulness of everyone from the administrator to the maintenance staff.
• Recognition of the administrator's dedication, going the extra mile for both residents and the team.
• Gratitude expressed for the assistance in getting necessary care for a family member.
• Staff described as very friendly and the administrators as great.
• Efficient and courteous service noted during check-in and check-out processes.

Negative Reviews:

• Complaints about the company defaming a former employee's name and not providing sufficient supplies for CNAs due to budget allocation towards decor.
• Reports of neglect from CNAs, with one younger employee feeling overworked and mistreated by colleagues, leading to stress and eventual defamation after leaving.
• Management criticized for incompetence, lack of concern for workers, and creating a stressful work environment leading to high turnover and staffing issues.
• Concerns raised about the facility's administration, suggesting a need for new management or intervention by state authorities due to poor treatment of employees and questionable hiring practices.

Administration's Response:

• The administrator acknowledged the importance of staff in providing care and expressed gratitude towards the team, families, and residents for making the facility a great place to live and work.