📞 Call for pricing and availability: (800) 780-8101
Mill Creek Manor
2278 Nice Street, Mentone, CA 92359
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 794-1189Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Mentone
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews describe the facility as horrible, citing neglect, unprofessional behavior, and mistreatment of patients.
- Patients reportedly left uncleaned, dressed in the same clothes for extended periods, and in some cases, covered in their own feces.
- Medications were allegedly withheld, and there were complaints about the lack of communication between the staff and family members.
- Some staff members were described as mean, taunting patients, and being disrespectful.
- Concerns were raised about the cleanliness of the facility, with reports of dirty environments and patients not being properly cared for.
- There were allegations of theft and improper discharge practices, along with a lack of transparency and refusal to allow family visits.
Positive Review:
- One review mentioned that their loved one was treated kindly, respected, and known by name by everyone at the facility.
Overall:
The majority of the reviews are highly critical of the facility, highlighting serious concerns about patient care, cleanliness, and staff behavior. There is a single positive review that contrasts sharply with the others, indicating a need for thorough investigation and potential improvements in facility management and care practices.
Reviews
There are currently no reviews that were left on My Caring Plan
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1976
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 50
Total current residents: 48
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-25 | 2022-02-08 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-01-25 | 2022-02-08 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-01-25 | 2022-02-08 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-01-25 | 2022-02-08 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-01-25 | 2022-02-08 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-01-25 | 2022-02-08 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-14 | 2019-07-08 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-05-14 | 2019-07-08 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-05-14 | 2019-07-08 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-05-14 | 2019-07-08 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-05-14 | 2019-07-08 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-05-14 | 2019-07-08 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-05-14 | 2019-07-08 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-05-14 | 2019-07-08 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-05-14 | 2019-07-08 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-05-14 | 2019-07-08 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-14 | 2019-07-08 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-05-14 | 2019-07-08 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-05-30 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-05-30 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-05-30 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-05-30 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-05-30 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-05-30 | 2018-06-26 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-30 | 2018-06-26 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-30 | 2018-06-26 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-05-30 | 2018-06-26 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-23 | $19,968 |
| 2018-06-19 | $21,132 |
| 2018-06-19 | $21,131 |
| 2021-08-16 | $650 |
What is in the Neighborhood
- The closest city is Mentone which is 1.7 miles away and has a population of 8,720 (very small town).
- The average income is $59,622, which is average compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 54
- Average Temperature: 68.3
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Greenspot Market
0.5 miles awayStater Bros.
2.0 miles awayVons 1796
2.9 miles awayALDI
3.3 miles awayRanch Market
3.8 miles awayTransportation
University of Redlands
3.5 miles awayDowntown Redlands
4.5 miles awayBus Stations
Omni
2.2 miles awayBanks
Bank of America
2.9 miles awayChase
3.9 miles awayUBS
4.2 miles awayWells Fargo
4.3 miles awayPacific Western Bank
4.3 miles awayHospitals
Redlands Community Hospital
6.0 miles awayLoma Linda University Behavioral Medicine Center
6.2 miles awayLoma Linda University Surgical Hospital
6.6 miles awayVA Loma Linda Ambulatory Care Center
7.3 miles awayPatton State Hospital
7.8 miles awayPharmacies
CVS Pharmacy
2.9 miles awayYucaipa Valley Pharmacy
2.9 miles awayRite Aid
3.7 miles awayWalgreens
3.8 miles awayOutpatient Pharmacy
8.4 miles awayDentists
Dr. Hilda Yacoub
3.8 miles awayPure Gold
4.7 miles awayDr. Scott Parker DDS
5.2 miles awayLoma Linda Univ Dentistry & Orthodontics
10.3 miles awayBright Now! Dental
13.1 miles awayParks
Mentone
0.9 miles awayCrafton
1.0 miles awayCrafton Park
1.9 miles awayAlicante de las Palmas
2.1 miles awayRedlands
2.1 miles awayPlaces of Worship
Diamond Zen Center
21.3 miles awayShopping
Inland Center
11.0 miles awayCarousel Mall
11.1 miles awayPalm Plaza Moreno Valley
11.3 miles awayMoreno Valley Mall
12.8 miles awayThe Village Shops & Courtyard
16.4 miles awayCulture
Brown Amphitheater
3.2 miles awayGreek Theatre
3.4 miles awayTom and Ann Peppers Art Center
3.4 miles awayGlenn Wallichs Theatre
3.5 miles awayLifehouse Theater
3.9 miles awayRestaurants
Arthur's Restruant
1.4 miles awayDanny's Pizza
2.6 miles awayIn-N-Out
2.7 miles awayCorky's Kitchen & Bakery - Yucaipa
2.8 miles awayDenny's
2.9 miles awayGet exact pricing & check availability
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Disclaimer
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