📞 Call for pricing and availability: (800) 780-8101
Melrose Healthcare
40 Martin Street, Melrose, MA 02176
For Pricing & Availability
(800) 780-8101To Reach a Resident
(781) 665-7050Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Melrose
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many caring individuals work here, providing attention to each resident. The activities director and the director are highlighted for their dedication and care.
- Accommodations for outside visiting are appreciated, with shaded areas, lovely plants, and patriotic flags for a comfortable environment.
- Visits outside are conducted safely, with measures in place to ensure the health and happiness of the residents.
- Despite not being the newest facility, it is filled with compassionate, hardworking caregivers who make a significant difference in residents' lives.
- Some residents and employees express satisfaction with the care provided, highlighting the quality of the nursing staff and management.
- The facility is described as a place where staff genuinely care about the residents, creating a family-like atmosphere.
Negative Reviews:
- Concerns about the treatment of residents by some staff members, with a delivery driver noting a lack of care in delivering meals to residents.
- Several reviews describe the facility as an unpleasant place to stay, with one comparing it to a homeless shelter for the mentally ill.
- Complaints about the physical condition of the building, including a lack of lighting in the parking lot and an unpleasant odor upon entering.
- Some residents feel like the facility is more like a prison, with limited freedom and poor living conditions.
- Issues with staff professionalism and competence are mentioned, alongside a general dissatisfaction with the level of care provided.
- Several reviewers strongly advise against placing loved ones in this facility, citing poor experiences and concerns over resident treatment.
Mixed Reviews:
- While some residents have adapted and found aspects of the facility they appreciate, others express dissatisfaction with certain staff attitudes and the overall environment.
- There are mentions of improvements and positive changes under new management, but also continued concerns about the care of residents with dementia and Alzheimer's.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Feb. 13, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 65
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $97620
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-07 | 2023-03-10 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-02-07 | 2023-03-31 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2023-02-07 | 2023-03-10 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-02-07 | 2023-03-10 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-07 | 2023-03-10 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2023-02-07 | 2023-03-10 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2023-02-07 | 2023-03-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-02-07 | 2023-03-10 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-07 | 2023-03-10 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-02-07 | 2023-03-10 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2023-02-07 | 2023-03-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-07 | 2023-03-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-07 | 2023-03-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-07 | 2023-03-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-02-07 | 2023-03-10 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2023-02-07 | 2023-03-10 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-02-07 | 2023-03-10 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-02-07 | 2023-03-10 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-02-07 | 2023-03-31 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-07 | 2023-03-10 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-02-07 | 2023-03-31 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-02-07 | 2023-03-31 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-10-07 | 2021-11-08 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2021-10-07 | 2021-11-08 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-10-07 | 2021-11-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2021-10-07 | 2021-11-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-10-07 | 2021-11-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-10-07 | 2021-11-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-10-07 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-10-07 | 2021-11-08 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-10-07 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-10-07 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2021-10-07 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2021-10-07 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-10-07 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-10-07 | 2021-11-08 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-10-07 | 2021-11-08 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-10-07 | 2021-11-08 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-10-07 | 2021-11-08 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-10-07 | 2021-11-08 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-10-07 | 2021-11-08 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-10-07 | 2021-11-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-28 | 2019-03-22 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-02-28 | 2019-03-22 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-02-28 | 2019-03-22 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-02-28 | 2019-03-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-02-28 | 2019-03-22 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-02-28 | 2019-03-22 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-02-28 | 2019-03-22 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-02-28 | 2019-03-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-02-28 | 2019-03-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-02-28 | 2019-03-22 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2019-02-28 | 2019-03-22 | D | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-02-28 | 2019-03-22 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-02-28 | 2019-03-22 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-02-28 | 2019-03-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-28 | 2019-03-22 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-10 | $45,279 |
| 2018-11-21 | $11,060 |
| 2023-02-07 | $97,620 |
What is in the Neighborhood
- The closest city is Melrose which is 0.5 miles away and has a population of 27,997 (mid sized town).
- The average income is $122,629, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 32
- Average Temperature: 54.7
- Day Breakdown: The area gets 130 days of rain, 28 days of snow and 205 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 1.13 per 100 people which is very low compared to other cities.
- Violent Crime: 0.25 incidents per 100 people
- Property Crime: 0.78 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Shaw's
0.4 miles awayWhole Foods Market
0.8 miles awaySuper Stop & Shop
2.2 miles awaySuper Stop and Shop
2.4 miles awaySuper 88 香港超市
2.5 miles awayTransportation
Melrose/Cedar Park
0.3 miles awayWyoming Hill
0.5 miles awayBus Stations
Wyoming Ave @ Whittier St
0.2 miles awayWyoming Ave @ Melbourne Ave
0.2 miles awayWyoming Ave @ Cleveland St
0.2 miles awayWyoming Ave @ Ravine Terr
0.2 miles awayWyoming Ave opp Cleveland St
0.2 miles awayBanks
Santander
0.5 miles awayTD Bank
0.5 miles awayEastern Bank
0.5 miles awayMelrose Co-operative Bank
0.6 miles awayBank of America - Melrose Office
0.6 miles awayHospitals
Melrose-Wakefield Hospital
0.7 miles awayWinchester Hospital
2.4 miles awayLawrence Memorial Hospital
2.7 miles awayWinchester Hospital Center for Cancer Care
2.8 miles awayCHA Everett Hospital
3.7 miles awayPharmacies
CVS Pharmacy
0.5 miles awayGreen Street Pharmacy
0.8 miles awayWalgreens
0.9 miles awayCVS
2.5 miles awaySmith's Drug
3.2 miles awayDentists
Frederick Solomon Family Dentistry
0.4 miles awayMelrose Dental Care
0.4 miles awayDr. Gerry J. Casazza Family Dentistry
0.5 miles awayExquisite Dentistry
0.5 miles awaySolomon & Wright Associates
0.6 miles awayParks
Gooch Playground
0.2 miles awayBowden Park
0.2 miles awayMiddlesex Fells Reservation
0.3 miles awayMelrose Pool
0.4 miles awayEll Pond
0.4 miles awayPlaces of Worship
Grace Federated Church
5.8 miles awayOld North Church
6.3 miles awaySt. Leonard's Church
6.5 miles awayKings Chapel
6.9 miles awayUnited First Parish Church
14.7 miles awayShopping
Square One Mall
2.4 miles awayAssembly Square Marketplace
4.2 miles awayCambridgeside
6.1 miles awayThe Garage
6.3 miles awayBurlington Mall
7.2 miles awayCulture
Follow Your Art
0.5 miles awayGreater Boston Stage Company
2.0 miles awayChevalier Theatre
3.0 miles awayGranoff Music Center
4.2 miles awayCohen Arts Center
4.3 miles awayRestaurants
Alfredo's Italian Kitchen
0.3 miles awayJ.J. Grimsby & Co.
0.4 miles awayMelrose Garden
0.4 miles awayTheo's Pizzeria Restaurant
0.4 miles awayLisa's Family Pizzeria
0.4 miles awayGet exact pricing & check availability
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