Medford Wi Assisted Care

Positive Aspects:

• Employees find working at Our House rewarding, citing a love for helping others and the residents.
• Management, including specific mentions of leadership, receives high praise for going above and beyond for both staff and residents.
• The work environment is described as fun, welcoming, and akin to a family, making it feel less like work and more like home.
• Staff is commended for their care of the residents, treating them like family and ensuring their happiness and well-being.
• Communication with residents and their families has seen improvement, contributing to a positive atmosphere.
• The facility is described as homey and loving, with a close-knit community vibe.

Areas for Improvement:

• Some feedback mentions a lack of communication and drama among staff, suggesting room for improvement in staff dynamics and care quality.
• Concerns were raised about the facility's heating system, with some rooms being too warm and others too cold during winter months.
• The quality of food has reportedly declined, with suggestions that hiring a good kitchen staff could significantly improve the situation.

Overall Sentiment:

Our House Senior Living is highly regarded by both staff and the families of residents for its caring and family-like atmosphere. Management is praised for their dedication and positive impact on the facility. While there are areas for improvement, particularly in staff communication and facility amenities like heating and food quality, the overall sentiment is overwhelmingly positive, highlighting the strong community and care provided.