Mcallen Nursing Center

Positive Reviews:

• Several reviewers praise the facility as a great place to work, highlighting caring staff and excellent patient care.
• Rehabilitation services receive commendation for patient-centered therapy.
• Some family members report excellent care for their loved ones, mentioning great nursing, dietary, and housekeeping services.
• Facility cleanliness and attentive staff are noted, with updates on resident status being regularly provided.
• Short-term therapy experiences have been positive, with patients liking the care, activities, and food.
• The staff is described as friendly and professional, with one reviewer specifically recommending the facility for care and therapy after a fall.

Negative Reviews:

• One reviewer expresses dissatisfaction with the response time to call buttons and concerns over missing personal items, suspecting theft or misplacement by staff.
• Staffing issues are mentioned, including perceptions of laziness and rudeness among some nurses, and overall short staffing.
• A reviewer would not recommend working or placing a loved one in the facility, citing overall dissatisfaction.
• The facility is described as old and in need of remodeling, though not in a deplorable state.
• Concerns about the facility being poorly run, with insufficient staff at times and a poor restorative program, though the therapy department is praised.
• A resident's relative reports their neighbor being placed in the facility unwillingly, leading to depression and daily distress.

Mixed Reviews:

• The facility is described as older but decent, with adequate staffing during the late-night shift and a generally quiet environment.
• While the facility is noted as old, it is also mentioned that it does not have the typical nursing home smell, and the staff is always attentive.