📞 Call for pricing and availability: (800) 780-8101
Manorcare Health Services-Palm Desert
74-350 Country Club Dr, Palm Desert, CA 92260
For Pricing & Availability
(800) 780-8101To Reach a Resident
(760) 341-0261Estimated Pricing
Price Comparison
Manorcare Health Services-Palm Desert Description
Located on Country Club Drive in Palm Desert , CA, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Palm Desert
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this facility are mixed, with some reporting negative experiences and others praising the care their loved ones received. Several reviewers have expressed serious concerns about the facility, including unprofessional staff behavior, lack of communication with family members, poor patient care, and issues with cleanliness and safety. One reviewer had to involve the police to retrieve a family member's belongings, while others reported their loved ones suffering from neglect, such as being left in soiled diapers, not receiving medication or food on time, and experiencing theft of personal items.
On the other hand, some reviews highlight positive experiences, noting improvements in patient health and well-being, attentive and courteous nursing staff, and a clean facility. The physical therapy team received specific praise for their knowledge and effectiveness, and a few staff members were mentioned by name for their exceptional care and dedication.
However, the overwhelming majority of reviews suggest a need for significant improvements in patient care, staff professionalism, and overall facility management. Concerns about elder abuse, neglect, and the spread of infections like COVID-19 and scabies are particularly alarming. Some reviewers have taken steps to report their experiences to regulatory agencies and legal authorities.
While there are a few positive testimonials about the care received, the negative reviews raise serious concerns about the quality of care and management at this facility. Prospective residents and their families are advised to consider these reviews carefully.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Feb. 9, 1989
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 178
Total current residents: 69
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 40
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2020-01-14 | 2020-02-03 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2020-01-14 | 2020-02-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-14 | 2020-02-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-04-05 | 2019-04-23 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-04-05 | 2019-04-23 | E | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2019-04-05 | 2019-04-23 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2019-04-05 | 2019-04-23 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-04-05 | 2019-04-23 | E | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-04-05 | 2019-04-23 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-04-05 | 2019-04-23 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-04-05 | 2019-04-23 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-04-05 | 2019-04-23 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-04-05 | 2019-04-23 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-04-05 | 2019-04-23 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-04-05 | 2019-04-23 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2018-05-31 | 2018-06-14 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-05-31 | 2018-06-14 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-05-31 | 2018-06-14 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-05-31 | 2018-06-14 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-05-31 | 2018-06-14 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-05-31 | 2018-06-14 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-05-31 | 2018-06-14 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-05-31 | 2018-06-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-06-13 | $13,267 |
| 2019-06-13 | $13,266 |
| 2019-08-16 | $17,908 |
| 2019-09-26 | $11,225 |
| 2021-06-21 | $650 |
| 2021-06-21 | $655 |
What is in the Neighborhood
- The closest city is Palm Desert which is 2.6 miles away and has a population of 51,869 (large town).
- The average income is $81,237, which is very high compared to other zip codes.
- Weather
- High Temperature: 89
- Low Temperature: 53
- Average Temperature: 70.6
- Day Breakdown: The area gets 52 days of rain and 312 days of sun
- Precipitation: 0.6 inches a year
- The average life expectancy in zip code is 79.04 years old, which is high compared to other zip codes.
- Air Quality: Good Days 49.0, Moderate Days 110.0, Unhealthy for Sensitive Groups Days 57.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 5.0
Click the button above to explore the neighborhood
Supermarkets
Ralphs
0.5 miles awayBristol Markets
1.3 miles awayAlbertsons
2.5 miles awayTrader Joe's
2.7 miles awayWalmart Supercenter
2.8 miles awayNone Found
Bus Stations
Cal State University San Bernardino Palm Desert Campus (CSUSB-PDC)
1.4 miles awayRancho Mirage - Eisenhower Medical Center
2.2 miles awayE Palm Canyon at Sungate
5.2 miles awayPalm Cyn at Date Palm
5.3 miles awayE Palm Cyn at Allen
5.5 miles awayBanks
Bank of America
3.0 miles awayU.S. Bank
5.5 miles awayWells Fargo
8.2 miles awayUnion Bank
8.3 miles awayChase
8.7 miles awayHospitals
Eisenhower Medical Center
2.1 miles awayJohn F. Kennedy Memorial Hospital
8.3 miles awayRiverside County Psychiatric Health Facility
9.3 miles awayDesert Regional Medical Center
11.4 miles awayPharmacies
Rite Aid
0.6 miles awayCVS Pharmacy
2.7 miles awayWalgreens
2.8 miles awayWalmart Pharmacy
2.9 miles awaySam's Club Pharmacy
3.0 miles awayDentists
Indian Wells Dental
2.7 miles awaySunshine Dental Group
11.6 miles awaySooho Joe DDS Inc.
12.2 miles awayMecca Dental Clinic
21.4 miles awayParks
Hovley Soccer Park
0.8 miles awayUniversity Park East
1.4 miles awayUniversity Park Community Gardens
1.4 miles awayMagnesia Falls City Park
1.6 miles awayCivic Center Park
1.7 miles awayNone Found
Shopping
Westfield Palm Desert
2.8 miles awayMonterey Shore Shopping Center
3.3 miles awayOasis Plaza
7.6 miles awayGene Autry Plaza
7.7 miles awayIndio Grand Marketplace
8.4 miles awayCulture
Performing Arts Center
1.8 miles awayTheatre
2.0 miles awayArt
2.1 miles awayWalter N. Marks Center for the Arts
2.1 miles awayPollock Theatre
2.1 miles awayRestaurants
Mikado
0.3 miles awayLake View
0.5 miles awayTuscany
0.5 miles awayMortons Steak House
0.5 miles awayCork Tree
0.6 miles awayGet exact pricing & check availability
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Disclaimer
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