Lutheran Village Of Ashland

Reviews of the senior living community highlight a mix of experiences and opinions. Some reviewers praise the caring and attentive staff, especially during challenging times like the COVID-19 pandemic, noting efforts to keep residents engaged and connected. The community is described as offering a variety of activities, including ping pong, bingo, movies, and even manicure days, contributing to a vibrant living environment. Families of residents have expressed gratitude for the excellent care, regular updates, and creative engagement strategies provided by the staff.

However, there are concerns regarding cleanliness and staffing levels, with one review mentioning that some residents' rooms were not very clean and had strong odors. Another pointed out the community was not staffed enough to give residents the care they deserve. Despite these criticisms, many reviews highlight the positive aspects of living in the community, such as the beautiful facility, a range of amenities including studio apartments, laundry on-site, three meals a day, and transportation to medical appointments.

The community is also appreciated for its smaller size, which some believe benefits the residents by creating a more intimate and attentive setting. The staff's dedication during the pandemic, including nursing residents back to health and keeping families informed, has been particularly commended. Several reviews mention the joy and reassurance family members feel knowing their loved ones are in a caring environment, with one noting the significant improvement in their mother's condition over the years.

On the downside, one review describes the experience as the "biggest mistake" their family ever made, citing the worst care received. Another suggests the need for better orientation for new residents to help them settle in more comfortably. Despite these mixed reviews, many families have found peace of mind and satisfaction with the care their loved ones receive at the community, often describing it as a place where residents are treated like family.

Overall, while there are areas for improvement, particularly in cleanliness and staffing, the majority of reviews reflect a positive experience with the community, emphasizing the caring staff, engaging activities, and the sense of security it provides to both residents and their families.