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Los Altos Sub-Acute And Rehabilitation Center
809 Fremont Avenue, Los Altos, CA 94024
For Pricing & Availability
(800) 780-8101To Reach a Resident
(650) 941-5255Estimated Pricing
Price Comparison
Los Altos Sub-Acute And Rehabilitation Center Description
Los Altos Sub-Acute and Rehabilitation Center located in Los Altos, California is dedicated to providing quality health to those in need. We strive to meet or exceed the expectations of those we serve, and our purpose is to provide our patients with positive rehabilitative therapy and exceptional nursing care. At our nursing home, the emphasis is on living.
Our goal is to help individuals achieve their highest possible functioning level and to assist them in returning home whenever practical. Los Altos Sub-Acute & Rehabilitation Center provides the most comprehensive rehabilitation and nursing programs for Orthopedic, Neurological, Pulmonary, and other needs, as well as rehabilitation programs for those with complex medical needs. We offer comprehensive skilled nursing, physical rehabilitation and stroke rehabilitation programs.
Here at Los Altos Sub-Acute and Rehabilitation Center we are proud to be a part of our community. “We are Family, Serving Families”, and as part of the Covenant Care family, our staff will compassionately and professionally guide you through this sometimes perplexing and potentially life-changing process.
We look forward to the opportunity to serve you!
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Los Altos
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Los Altos
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Many reviewers express extreme dissatisfaction with the response times to call buttons, describing waits of 45 minutes to over an hour as "totally unacceptable".
- Staff, including hospital and nursing staff, are frequently described as unhelpful, lacking compassion, and unresponsive to patient needs and complaints.
- Several reviews strongly advise against sending loved ones to the facility, citing poor patient care, inadequate physical therapy support, and serious concerns over food quality and dietary management.
- Concerns are raised about the facility's cleanliness, with reports of rooms not being properly sanitized and personal items from previous patients being left behind.
- Management and leadership are criticized for prioritizing profit over patient care, with specific calls for the replacement of certain leadership figures due to perceived negligence and favoritism.
- Some positive experiences are noted, particularly regarding the therapy, dietary accommodations, and activities provided, as well as the kindness of some staff members.
- Legal issues and negligence are mentioned, including a case where the facility was found liable for damages related to the loss of a resident's dentures, highlighting ongoing legal disputes and dissatisfaction with the facility's handling of the situation.
Overall, the reviews paint a picture of a facility struggling with significant issues in patient care, staff responsiveness, and management practices, though some positive aspects are noted by a minority of reviewers.
Reviews
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Los Altos Sub-Acute And Rehabilitation Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Dec. 31, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 152
Total current residents: 132
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 10
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $35400
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-15 | 2022-03-18 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-03-15 | 2022-03-18 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-03-15 | 2022-03-18 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-03-15 | 2022-03-18 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-15 | 2022-03-18 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-03-15 | 2022-03-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2022-03-15 | 2022-03-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-07 | 2020-01-30 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2020-01-07 | 2020-01-30 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-01-07 | 2020-01-30 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-07 | 2020-01-30 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-01-07 | 2020-01-30 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-07 | 2020-01-30 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-01-07 | 2020-01-30 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-01-07 | 2020-01-30 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-01-07 | 2020-01-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-01-10 | 2019-02-01 | D | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2019-01-10 | 2019-02-01 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-01-10 | 2019-02-01 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-01-10 | 2019-02-01 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-01-10 | 2019-02-01 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-01-10 | 2019-02-01 | E | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-01-10 | 2019-02-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-01-10 | 2019-02-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-02 | 2023-03-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-09 | 2023-02-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-09 | 2023-02-03 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-09-23 | 2022-10-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-08-10 | 2022-08-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-03-15 | 2022-04-14 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-03-15 | 2022-04-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-03-15 | 2022-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-15 | 2022-04-14 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-15 | 2022-04-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-15 | 2022-04-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-03-15 | 2022-04-14 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-03-15 | 2022-04-14 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-15 | 2022-04-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-03-15 | 2022-04-14 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-15 | 2022-04-14 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-03-15 | 2022-04-14 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-03-15 | 2022-04-14 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-15 | 2022-04-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-15 | 2022-04-14 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-03-15 | 2022-04-14 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-02 | 2022-03-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2021-12-24 | 2022-01-15 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-11-22 | 2020-01-02 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-11-22 | 2020-01-02 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-11-22 | 2020-01-02 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-11-22 | 2020-01-02 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-11-22 | 2020-01-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-11-22 | 2020-01-02 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-11-22 | 2020-01-02 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-11-22 | 2020-01-02 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-11-22 | 2020-01-02 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-11-22 | 2020-01-02 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-11-22 | 2020-01-02 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-11-22 | 2020-01-02 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2019-11-22 | 2020-01-02 | D | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2019-11-22 | 2020-01-02 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-22 | 2020-01-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-14 | 2021-05-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-09-23 | 2020-10-23 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-10-19 | 2018-11-18 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2018-10-19 | 2018-11-18 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-10-19 | 2018-11-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-10-19 | 2018-11-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-10-19 | 2018-11-18 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-10-19 | 2018-11-18 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-10-19 | 2018-11-18 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-10-19 | 2018-11-18 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-10-19 | 2018-11-18 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-10-19 | 2018-11-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-10-19 | 2018-11-18 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-08 | $13,780 |
| 2019-11-22 | $10,618 |
| 2022-03-02 | $35,400 |
What is in the Neighborhood
- The closest city is Mountain View which is 2.1 miles away and has a population of 80,435 (large town).
- The average income is $627,510, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 55
- Average Temperature: 66.6
- Day Breakdown: The area gets 60 days of rain and 304 days of sun
- Precipitation: 0.3 inches a year
- The crime rate is 2.19 per 100 people which is low compared to other cities.
- Violent Crime: 0.23 incidents per 100 people
- Property Crime: 1.44 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
- The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Andronico’s
0.4 miles awaySafeway 1108
1.1 miles awayLucky
1.5 miles away99 Ranch Market
1.7 miles awayNob Hill Foods
1.7 miles awayNone Found
Bus Stations
Grant Road & Eureka Avenue
0.7 miles awayGrant Road & Petersen Court
0.8 miles awayGrant Road & Oak Avenue
0.8 miles awayGrant Road & Portland Avenue
0.8 miles awayGrant Road & Garthwick Drive
0.8 miles awayBanks
Downey Savings
0.4 miles awayUS Bank
0.4 miles awayWells Fargo
0.4 miles awayU.S. Bank
1.6 miles awayEverbank Home Lending
1.7 miles awayHospitals
El Camino Hospital
0.9 miles awayPAMF Mountain View Center
1.9 miles awaySharp Fluidics
2.2 miles awayVA Palo Alto Health Care System
4.0 miles awayPalo Alto Medical Foundation
5.0 miles awayPharmacies
CVS Pharmacy
1.1 miles awayWalgreens
1.9 miles awayRite Aid
1.9 miles awayCVS
2.5 miles awayOptivision Optometric
2.9 miles awayDentists
Irene Ching-Ping Tan, D.D.S.
0.1 miles awayPediatric Dentistry of Los Altos
0.3 miles awayKevin B Sayer DDS
0.5 miles awayBrian Charles Mills D.M.D.
0.8 miles awayGrowing Smiles Pediatric Dentistry
0.8 miles awayParks
Loyola Corners
0.1 miles awayMcKenzie Park
0.1 miles awayHeritage Oaks Park
0.3 miles awayMarymeade Park
0.7 miles awayThe Turf
0.8 miles awayPlaces of Worship
San Jose Quaker Meeting House
9.0 miles awayTrinity Cathedral
11.1 miles awayThe First Unitarian Church of San José
11.1 miles awayShopping
Cupertino Village
4.4 miles awayEdgewood Shopping Center
6.5 miles awaySanta Clara Town Center
7.1 miles awayWestgate Mall
7.2 miles awayStanford Shopping Center
7.2 miles awayCulture
Mountain View High School Theater
1.3 miles awaySmithwick Theatre
2.0 miles awayBus Barn Theater
2.0 miles awayLohman Theatre
2.0 miles awayArt Time Studios
2.2 miles awayRestaurants
Bell Tower
0.4 miles awayRancho Pizza
0.5 miles awayShiba Sushi
1.1 miles awayMountain Mike's
1.1 miles awayHouse of Bagels
1.1 miles awayGet exact pricing & check availability
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