Libbys House Of Chilton

ABridge Care Cottage of Chilton and Libby's House have received mixed reviews from visitors and family members of residents. Positive feedback highlights the friendly and kind staff, responsive management, and the good size and cleanliness of rooms. The small facility size of ABridge Care Cottage of Chilton is appreciated for its prompt service and one-on-one attention, and the outdoor space available for residents is also noted favorably. Activities such as bingo and art are mentioned, contributing to the residents' engagement.

However, there are several areas noted for improvement. Concerns include the quality of meals, with some describing them as unappealing and akin to frozen food rather than home-cooked meals. Cleanliness, particularly of bathrooms, has been criticized, and the level of staff training and turnover is a concern. Some reviews express dissatisfaction with the management and the overall care provided, mentioning a lack of activities and inadequate attention to residents' needs. Safety and health protocols during the COVID-19 pandemic were also questioned, with reports of non-compliance with mask-wearing and temperature checks.

Despite these criticisms, some reviews express a high level of satisfaction with the care and environment provided, particularly at Libby's House, which is praised for its beautiful setting, great staff, and the compassionate and caring nature of its management. The personal touch and dedication to serving the residents and community are highlighted as strengths.

In summary, while there are areas that require attention and improvement, particularly at ABridge Care Cottage of Chilton, there are also aspects of care and community that are highly valued by some family members and visitors.