Lenoir Assisted Living

Summary of Reviews for Lenoir Assisted Living:

• Several reviews express serious concerns about cleanliness, including infestations of bed bugs and poor management of medical and hygiene protocols.
• Some visitors and family members have reported a lack of amenities such as Wi-Fi and engaging activities, as well as issues with staff not wearing masks during the pandemic.
• There are complaints about the facility's response to emergencies, including a lack of generators during a power outage.
• On the positive side, many reviews praise the caring and compassionate staff, noting that the facility feels like a second home to their loved ones.
• Some family members have observed a clean environment and are satisfied with the care provided, mentioning that their relatives are happy and well-attended to.
• The facility is described as having a homey atmosphere, with friendly staff and residents. However, it may not be suitable for those requiring a higher level of care.
• Concerns about the facility's laundry service and the need for more frequent and reliable service were mentioned.
• The location is considered good and reasonably priced, with individual rooms that include a small bathroom and sink.
• The facility is described as an older building but well maintained, located in a quiet area, with dedicated staff who have a long tenure.
• Lenoir Assisted Living is praised for its personable staff and cost-effectiveness, with a focus on assessing residents' needs prior to admission.