📞 Call for pricing and availability: (800) 780-8101
Legacy Heights Senior Living Community
11230 Ballantyne Trace Court, Charlotte, NC 28277
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 544-7220Pricing Details
This detailed pricing information was obtained directly from the Community Relations Associate at Legacy Heights Senior Living Community via email on Feb. 9, 2024.
Rental Rates
ASSISTED LIVING
APARTMENTS
MODEL STYLE SQ.FT. STARTING AT
Studio One Bath 307 $4,300
Studio Deluxe One Bath/Kitchenette 318 $4,600
Studio Plus One Bath 332 $4,900
Studio Grand One Bath/Kitchenette 423 $5,400
SECOND-PERSON FEE ..........................................................................$1,800
COMMUNITY FEE ..................................................................................$3,000
A one-time, non-refundable community fee is required to reserve an apartment.
LEVELS OF CARE*
Level 1 ..........................................................................$650
Level 2 ........................................................................$1,200
Level 3 ........................................................................$1,800
Level 4 ........................................................................$2,400
MEDICATION MANAGEMENT .........................................................$500- $650
RESPITE AND SHORT-TERM STAYS ..............................................$185/day
Respite and short-term stays are designed to give families and caregivers assistance and peace of mind. We can make flexible arrangements to accommodate vacations, business travel and all of those occasions when you want to be sure that your loved one is in a supportive and enriching environment. Respite care is based on availability.
*Levels of care and medication management fees are customized and based on a personal assessment by our nurse and are subject to change.
Rental Rates
BRIDGE TO REDISCOVERYTM
Our Alzheimer’s & Memory Care neighborhood is a secure setting that features Five Star’s award-winning Bridge to RediscoveryTM memory care program. We consider every aspect of the lifestyle to help our residents feel content, secure and engaged.
OUR SIGNATURES:
- Montessori-based dementia programming
- Environment designed to support exploration in a secure setting
- Interactive approaches to encourage resident participation
- Customized care plans based on the Comprehensive Life Story
- Dining & Nutrition program to support socialization and independence
- Meaningful, hands-on activities that encourage engagement and purposeful experiences
RENTAL RATES START AT
Studio ..........................................................................$6,600
Companion Room ..........................................................$5,500
COMMUNITY FEE ..........................................................................$3,000
A one-time, non-refundable community fee is required to reserve an apartment.
LEVELS OF CARE
Level 1 ..........................................................................$1,050
Level 2 ........................................................................$1,650
Level 3 ........................................................................$2,200
Level 4 ........................................................................$2,700
MEDICATION MANAGEMENT .........................................................$500 - $650/month
RESPITE AND SHORT-TERM STAYS ..............................................$270/day
Respite and short-term stays are designed to give families and caregivers assistance and peace of mind. We can make flexible arrangements to accommodate vacations, business travel and all of those occasions when you want to be sure that your loved one is in a supportive and enriching environment. Respite care is based on availability.
Note: Rates are effective January 2023 and subject to change.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Community Relations Associate at Legacy Heights Senior Living Community via email on Feb. 9, 2024.
Overview of Our Professional Staff and Training
We are proud to have a robust team of professionals at Legacy Heights, adhering to state regulations with a 1:10 ratio in our Assisted Living and a 1:8 ratio in our Memory Care. Our clinical team includes CNAs, MedTechs, two Nurses, an Assistant Director of Resident Care, and a Director of Resident Care. The culinary team is comprised of Servers, Sous Chefs, Chefs, and a Director. Our Activities Department features a Director of Activities for the Lifestyle 360 Program in Assisted Living, a Director of Memory Care for the Bridge to Rediscovery Program in Memory Care, and a floating Activities Assistant. The Maintenance Department includes a Maintenance Associate and a Director of Maintenance. Our Community Relations/Sales & Marketing team consists of a Community Relationship Counselor and a Director of Sales. The Executive Administration includes Front Desk Concierges, a Business Office Manager, and an Executive Director. All team members undergo comprehensive training in health and safety awareness & prevention, Dementia and Alzheimer’s awareness and protocols, 5 Star customer services, and department-specific modules, with updates every six months or as needed.
Safety and Well-being Measures
For the safety and well-being of our residents, we lock our doors every evening by 8pm, and our Memory Care is a 24/7 locked community. Family members wishing to visit after hours can call the after-hours number.
Support Services for New Residents
To aid new residents in their transition, we pair them with a capable existing resident. Our close-knit, family-focused community plays a significant role in welcoming and orienting new residents, encouraging participation in activities and community events.
Transportation Services
We offer unaccompanied transportation to doctor’s appointments on Tuesdays and Thursdays.
Dining Experience
Meals are served three times a day in our dining rooms, with meal options chosen by the resident for the following day. Assistance with food selections is available, and meals can be taken in the room if needed.
Addressing Complaints and Issues
Residents with complaints or issues are encouraged to contact the appropriate Director. Grievance forms are also available, though direct communication with our leadership team is strongly advised.
Communication with Residents' Families
Communication with families occurs whenever there is a change in care need or medication.
Pet-Friendly Community
Yes, we are a pet-friendly community, with a community pet named Ollie and volunteers who provide pet therapy.
Waitlist Information
We do not currently have a waitlist.
Vaccination Services
We administer vaccinations on property, including COVID, flu, and TB vaccinations.
Aging in Place
Residents are able to age in place at Legacy Heights.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Charlotte
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Charlotte
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the friendly staff and great environment at the facility.
- The home-like environment and attention to detail in care are frequently highlighted.
- Specific staff members are mentioned for their exceptional service and compassion towards residents and their families.
- Activities and amenities, such as happy hour and musical performances, are appreciated by residents.
- The cleanliness of the facility and the quality of food receive positive comments.
- Some families have had excellent experiences with the care provided, noting improvements in their loved ones' health and well-being.
Negative Reviews:
- One reviewer had a negative experience with a staff member, describing them as rude and unprofessional.
- Concerns about underpaid and overstressed staff leading to a lower quality of care.
- Some reviewers report neglect, lack of training among caregivers, and issues with resident safety and care.
- Complaints about the facility being understaffed and the staff being indifferent to residents' needs.
- Issues with cleanliness, medication management, and resident safety were mentioned, including a resident's emergency call system not working.
Mixed Reviews:
- While many reviews are positive, highlighting the care and environment, there are significant concerns about specific aspects of care and management.
- The facility is praised for its environment and staff by some, but criticized for management and care quality by others.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Weddington which is 4.1 miles away and has a population of 10,531 (small town).
- The average income is $134,149, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 45
- Average Temperature: 66.1
- Day Breakdown: The area gets 154 days of rain, 2 days of snow and 207 days of sun
- Precipitation: 1.6 inches a year
- The median age is 34.3 years old, low compared to other cities.
- 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 15.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 32% Black or African-American, 12% Hispanic or Latino, and 48% White.
Click the button above to explore the neighborhood
Supermarkets
EarthFare
1.4 miles awayTrader Joe's
1.4 miles awayHarris Teeter
1.7 miles awayHandpicked
1.8 miles awaySprouts Farmers Market
1.9 miles awayNone Found
Bus Stations
Park & Camelback
3.1 miles awayPark & Tradewinds
3.1 miles awayPark & Blue Heron
3.2 miles awayPark & Kingfisher
3.2 miles awaySam's Club
3.3 miles awayBanks
Wells Fargo
1.7 miles awayBank of America
1.8 miles awaySunTrust
1.8 miles awayTruist
1.8 miles awayFifth Third Bank
1.9 miles awayHospitals
Ditesheim Cosmetic Surgery
2.0 miles awayAtrium Health Pineville
3.6 miles awayAdvanced Sports & Spine, PLLC
3.8 miles awayCarolinas ContinueCARE Hospital
3.9 miles awayMatthews Medical Center
7.2 miles awayPharmacies
Rite Aid
1.6 miles awayCVS Pharmacy
1.8 miles awayNolan's Pharmacy
3.5 miles awayCarolina Pharmacy
3.7 miles awayCVS
5.4 miles awayDentists
Ballantyne Center for Dentistry
1.6 miles awayCapstone Dental
2.6 miles awayFriendly Dental
3.6 miles awayPlantation Market Dental Group
5.2 miles awayLandMark Dentistry - Matthews
7.2 miles awayParks
Big Rock Nature Reserve
0.4 miles awayBallantyne Community Park
0.9 miles awayBallantye's Backyard
1.0 miles awayFour Mile Creek Greenway
1.1 miles awayFlat Branch Park
1.4 miles awayPlaces of Worship
St. Mary's Chapel
10.9 miles awayShopping
Ballantyne Village
1.8 miles awayCarolina Place Mall
3.5 miles awayCulture
NarroWay Theatre
6.6 miles awayIlluminate Studio
6.7 miles awayMatthews Playhouse
6.7 miles awayMcDowell Art Center
6.7 miles awayFullwood Theatre
6.7 miles awayRestaurants
Rico's Acai
0.5 miles awayFamous Toastery
0.5 miles awayOyster Bar
0.5 miles awayHawthorne's Pizza
0.5 miles awayCabo Fish Taco
1.1 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Licensing
This community is licensed by the state of NC. It is a large-sized community with 122 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read MoreIndependent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read MoreAssisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More