Las Ventanas De Socorro

Positive Reviews:

• Staff are very attentive, creating a loving and happy environment for residents.
• Facility is praised for its cleanliness and beautiful setting.
• Food quality is good, with snacks available at all times.
• Staff dedication during the pandemic is highly commended.
• Many employees express satisfaction working there, highlighting a respectful and supportive environment.
• Activities for residents are well-received and keep them entertained and active.
• Administration is noted for being caring and professional, taking time to personalize care.
• Teamwork among staff is highlighted, contributing to high levels of patient care.

Negative Reviews:

• One review mentions difficulty in retrieving a deceased resident's belongings, suggesting staff may have kept them.
• Complaints about lack of medication or supplies, and difficulty in contacting case management.
• Some reviews criticize the facility for not checking on patients regularly, particularly regarding medical needs like glucose levels.
• Concerns about insufficient staffing levels and lack of wellness activities.
• Several reviews mention poor management, rude staff, and a dirty environment.
• One review expresses concern over the facility's handling of a patient requiring total care, suggesting negligence.

Mixed Feedback:

While many reviews praise the staff's dedication, the environment, and the care provided, there are significant concerns about management, cleanliness, and the adequacy of medical attention. Prospective residents and their families may want to consider both the positive feedback and the issues raised when making a decision.