Call for pricing and availability: (800) 780-8101
Vista Hills Health Care Center
1599 Lomaland Dr, El Paso, TX 79935
Based on 71 reviews
Services and Housing Options
Nursing Home, Respite, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(915) 593-1131Find a Senior Community that Best Fits Your Needs
Vista Hills Health Care Center Description
AHS is dedicated to giving top-notch nursing and rehab care for you or your family member. At our facility, we pride ourselves on providing person-centered care. This means that we always put the needs and preferences of our residents first. AHS has a network of 41 skilled nursing and rehabilitation centers across Texas. Our clinicians and therapists are committed to caring for residents and helping them achieve their highest level of personal independence in a warm, home-like environment.Price Comparison
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Services
Vista Hills Health Care Center offers a wide range of services for their residents. They provide skilled nursing, physical therapy, occupational therapy, speech therapy, respite care services, certified wound care staff, full activities programs, fine dining options, transportation services, salon services, specialty care services, LSVT BIG & LOUD program and Music & Memory Certified Organization. These services are designed to help their residents live a healthy and comfortable life.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 3 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 2-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 12/05/84 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 106 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $650.00. The facility has also had 3 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 4 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Vista Hills Health Care Center is a nursing home with a 2-star overall rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. However, the nursing home is in the top half of facilities in terms of health inspection rating. The health inspection rating is slightly higher than the state average. On the other hand, the nursing home falls into the bottom 30% of facilities when it comes to quality rating. The quality rating for this establishment is slightly lower than what's seen on average statewide.Staff Ratings
The Vista Hills Health Care Center has a 1-star staff rating the lowest possible. The nursing home is in the bottom 40% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top half of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 10% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 10% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is lower than the state average. The nursing home is in the bottom 10% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly lower than the state average.Covid Data
The Vista Hills Health Care Center is a nursing home with a resident vaccination rate of nan% which is less than the state resident vaccination rate of 81.0%. The nursing home has a staff vaccination rate of nan% which is less than the state staff vaccination rate of 84.5%. The nursing home has a covid booster rate of nan% which is less than the state covid booster rate of 73.9%.Quality Measures
The Vista Hills Health Care Center is a nursing home that is in the bottom 20% of facilities in terms of residents with a catheter inserted and left in their bladder. The nursing home is also in the bottom half of facilities in terms of residents who received an antipsychotic medication. The nursing home is in the bottom 40% of facilities in terms of residents given Flu vaccine. However, the nursing home is in the top 20% of facilities in terms of residents given Pneumococcal vaccine and in the top 30% of facilities in terms of residents with ulcers.Emergency and Hospitalization Quality Measures
According to recent data, The Vista Hills Health Care Center is in the top 10% of facilities in terms of hospitalizations per 1000 days. This is lower than the state average. However, the nursing home is in the bottom 40% of facilities in terms of outpatient emergency department visits per 1000 days. This number is slightly lower than the state average. Also, the nursing home is in the bottom 20% of facilities in terms of short-stay residents who had outpatient emergency department visits. The percentage for this group is way higher than the state average. On a positive note, The Vista Hills Health Care Center is in the top 40% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. This number is way lower than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
My friends grandfather was in the facility and he got the best service!!! He loved the daily activities that they had for all the residents. All of the staff members where always really friendly and with a big smile :),the nurses and cna’s are always on there toes when it comes to take care of his residents,They also have the best therapy team.
At a time when nothing was allowed into the facility, staff was always bringing in food for staff parties. Some staff was also using the back door to enter, bypassing the front door temperature check. The food for the residents is pure crap. The only thing good about this facility are the physical and occupational therapy and the activities groups. They are top notch.
Clean building, attetive staff, and good food!
The administrative, nursing and physical therapy staff are very professional, attentive, courteous, and kind. The facility has a great ample lobby for residents to visit with their families. It’s also very clean and organized. They have an array of activities and they truly seem to care for their residents.
THERAPY is the BEST !!!!!!
Greed and selfishness at its best in this center by the director. I would not recommend. They don't have the best interest in mind for their patients.
Horrible experience, firstly they won't let you in without giving them your medical history,. Completely illegal! Most important my grandparent's toilet in the room was clogged and overflowing with feces and they left it like that for a day and a half with no alternative way to use the toilet. There were no janitors or staff on site to fix or clean up. I have pics and video that are horrific!
Terrible staff not courteous or patient with patients
The staff was very helpful. A lady by the name of Martha Ituralde went out of her her to get our love ones vaccinated. Was very amazed and overwhelmed by the excellent customer service given in this wonderful facility. Thank you!
Friendly place, thank you to Martha Chavez for being so helpful!!
I would like to thank Vista Hill's Health Care Center for there kindness and covid vaccine. 🤗
Thank you for your service
Not a good place to take your loved ones. Bad experience. đź‘Ž
This is a great facility. Awesome customer service, and great staff. They have taken great care of of my uncle.
really good hard working staff in this facility giving them a 5 star because the really put there best for the residents in the facility.
One of my friends was in this facility after having a car accident I went to visit him a couple of times and they offered him stupendous therapy, they also had great activities. The building is Odor free and always very clean.Not to mention the staff is super friendly and always there to help when it’s needed, thank you so much. I Definitely do recommend this facility for your loved ones.
I was in doubt when looking for help with my father. I never thought I would be looking into nursing home care, nor did I have information on the process. I was completely lost and clueless. I can officially say that my doubts and fears of nursing homes have gone away. I initially met with a young lady who helped me understand the process and the care my father was going to receive. Within a matter of 24 hours she had everything completed for him to admit. Someone so young and driven made me feel comfortable and at ease throughout my father’s transition. Upon arriving to the facility, the staff was very attentive and informative with my fathers care. This was a huge weight lifted off my shoulders. A couple of days after my father was admitted I received a follow up call from the young lady who helped me out, this made me feel good, I knew that I made the right decision in bringing him to this facility.I highly recommend this facility. These workers show how much they care.
The care my grandfather has received is great. My family was skeptical about bringing him to a facility for rehab, but the experience has been great. He has progressed so much and we are extremely happy with the care and the attention he has received. Thank you to all of the staff at Vista Hills
My grandmother is currently at this facility for short term rehab. It has been a great experience so far. Everyone has been very professional and caring. The rooms are clean and are decorated nice. Every time we visit her we are given updates on her progress and our questions are always answered. We are very pleased with this facility and the entire staff.
Great staff! Took awesome care of my grandfather! Highly recommend this facility!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-01-27 | 2021-02-22 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-01-27 | 2021-02-22 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-09-17 | 2019-10-15 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-09-17 | 2019-10-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-01 | 2018-11-15 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-10-01 | 2018-11-15 | F | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2018-10-01 | 2018-11-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-10-01 | 2018-11-15 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-27 | E | E | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-11-22 | E | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-01-29 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-01-29 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-01-29 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-07-20 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-07-20 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-19 | E | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-09-19 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-09-20 | E | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-09-20 | E | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-09-20 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-09-20 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-09-20 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-09-20 | F | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-09-20 | E | E | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2018-09-20 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-09-20 | F | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
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