Lakeview Senior Living

Positive Reviews:

• Many reviewers express high satisfaction with Lakeview Senior Living, highlighting the staff's dedication, especially during emergencies such as evacuations due to fires.
• Residents enjoy a sense of independence with available support when needed, contributing to a highly recommended living experience.
• The facility is praised for going above and beyond for residents, particularly noted during end-of-life care, showcasing genuine care and support for both residents and their families.
• Some reviews highlight the facility as a great family place, noting the friendly and loving care provided to residents and even their pets.
• The physical environment and grounds are described as beautiful, and the staff is commended for their kindness, caring nature, and attentiveness to both medical and emotional needs.

Negative Reviews:

• Several reviews criticize the facility for severe understaffing, leading to neglect and inadequate care for residents.
• Complaints include a hostile work environment, lack of proper training for staff, and constant staff turnover.
• Specific concerns are raised about the Memory Care Unit, including misleading cost information, insufficient caregiver-to-resident ratios, and inappropriate medication practices.
• There are reports of residents being neglected, such as not being assisted in a timely manner and missing meals.
• Overall, dissatisfaction stems from perceived mismanagement, unprofessional behavior from staff, and a lack of consistent, quality care.

Mixed Feedback:

While some reviews paint a picture of a caring and supportive environment, others highlight significant areas of concern, particularly regarding staffing and management practices. Prospective residents and their families may need to consider these mixed reviews carefully.