Laclede Groves

Sandy Lowther

2021-11-01

If I could give a zero I would give it. My father was there for rehab and is a diabetic. After 2 weeks we discovered that he was not receiving his medicine getting finger sticks or even a diabetic diet. Sugars went threw the roof. When we confronted them they stated they had no idea he was diabetic. I guess they don’t read charts. Thank god he is not there any longer.

Margaret Adams

2021-05-01

Jason was very helpful.I hope that he will soon be able to tell me where I am on the waitlist.

James Cooper

2021-01-01

My father is a resident here, and had previously stayed here during a physical rehab stint. There aren't words to describe the level of care, compassion and attention to detail, this staff provides. It's truly unbelievable how smartly this facility is run. They've thought of everything in terms of providing a safe and welcoming environment to live in. Their hiring practices should be the subject of a case study in finding the right people. Every staff interaction is warm and thoughtful. This place, and it's people, are as good as it gets

Brittney Alton

2021-01-01

Good community and staff.

Drew Skeez

2020-01-01

I came in to pick up a patient only to be greeted by an extremely rude and belittling employee from the front office. I work in a healthcare setting myself so I am not quick to write these kinds of reviews but that is simply not the way you conduct yourself with visitors.

Debbie House

2020-01-01

Horrible!!!! rehab dept..cna staff.are lazy an rude,called several times to report the care of love one,,,you would think management staff would fix problems,,,I'd suggest other placement,for your family member laclede groves is terrible,department of senior services,an also lurthern board will be notified as well

Liza Marie

2020-01-01

My absolute favorite place to work. Helpful and happy employees, family atmosphere. Thoughtfulness is seen throughout the community from every department. I would recommend anyone looking for a connection to a community to work to come to Laclede.

STL Drew

2020-01-01

Reach short stay rehab was absolutely awesome & kept me informed & updated the whole time. But since my father has been home he's developed some issues where he needs to be in long term care. The intake process has been a nightmare. No one returns my calls, had to show up in person to get financial application, when I tried to return with the documents & paperwork I was "greeted " if you can call it that by a rude & unhelpful receptionist at the information center in front of the bistro named Sharon.She wouldn't even try to contact anyone when I told her I wanted to drop off the paperwork in person and speak with someone. Wasn't at all one bit helpful or empathetic. I would definitely not have this woman working anywhere near the front.

Jaybo J.

2020-01-01

Everything about this communities nice. Foods really good. Lots of parking. Securities good. I think all the apartments have balconies. I'm not too familiar with the staff but from the one's I've met, they come across as real genuine and caring. Apartments are really nice( like a condo) and spacious.

Elle Lang

2020-01-01

My friend who chose me as poa was moved to the SHORT TERM SNF very abruptly from Saint Anthony's hospital.She can't walk, and we need to get the poa document signed, witnessed and notarized all at once.They don't allow any staff members to be witnesses, like hospitals do, and their notary is only there M-F til 4pm. Exasperated,I spoke to a nurse admin who asked if she could help me while I was wandering the hallway, she said I could take my friend to the bank to get the document signed. THE BANK????SHE JUST HAD MAJOR SURGERY AND CAN'T WALK, THAT'S WHY SHE'S IN YOUR FACILITY!This kind of nonsense is what's wrong with the American health care system.

Dale Carlson

2020-01-01

My father was in the skilled nursing facility for over a year. Care was wonderful. He was always clean, properly fed, and cared for in a respectful manner. Communication would sometimes be slow on doctors evaluations but I was always given the information I needed and was up to date on his care. When it came time to move Dad into skilled nursing I checked out a number of facilities and settled on Laclede Groves. I never experienced anything but positive care for him. It proved to be a good decision for the last year of his life. If skilled nursing is your only option, as it was for me, I recommend you check this facility out.

Barbara Riley

2020-01-01

I lived there over six years. Each year my rent rose four percent. I moved out, I couldn't afford to stay.According to social security, cost of living increased far less.i thought a faith based facility would be more christian!! I was wrong.The residents and the hourly employees were wonderful. But the top executives were interested in the bottom line. I think their salaries benefited from the increases!!

Monica Rodansky

2020-01-01

If I could give zero stars I would. I stayed short term after major surgery. The staff was rude and uncaring. They never checked on me. They gave me a wheel chair with no foot rest, not a good idea after knee surgery. I couldn't even get a glass of water outside of meal times because the staff told me they were too busy. My cell phone and medication were stolen. This place is horrible. The only capable people were the physical therapists. I don't recommend this place to anyone.

Vicky Green

2020-01-01

My in-laws started at Laclede Groves in a lovely duplex patio home. They were very active in the Laclede community. After about 5 years they moved into a smaller, independent living apartment near the center of the community, due to my mother-in-law's worsening Parkinson's Disease. There they had easier access to the dining room and the Bistro, as well as activities and transportation. After a few years in the apartment, even with 24/7 private duty assistance, my mother-in-law's needs could not safely be met there. She moved into the Skilled Nursing Center. She's now been there for about 6 years. She has declined progressively, and my father-in-law has recently passed away. Though her physical needs are being met, and the registered nursing staff is competent and as attentive as they have the time to be, my mother-in-law's room is literally deteriorating around her. She is wheelchair-bound, has minimal use of her hands, can barely speak, cannot operate a phone, cannot feed herself, walk, or even reposition herself in her chair, and requires special equipment to move her into the bathroom, and between her chair and her bed. She is entirely dependent on staff for every aspect of her life. Her room is her world, and it's been allowed to deteriorate around her. I recently tried to clean some of the stains off the walls, but this is what her room looked like this weekend. (see pictures) We have also found soiled Depends in the sink, and on this visit an unflushed toilet was left after a bathroom visit. She has lost clothing in the laundry, and received clothing belonging to other people. The footrest on her wheelchair lost its locking attachment and was unusable. I happened to find the missing parts rolling around in her underwear drawer. We were able to repair the chair ourselves with a nut from the hardware store. But nobody had notified us that it was broken, and without the footrests her feet are left dangling unsupported when she's tilted back. The cost of this care is about $10,000 per month. We are very discouraged with the state of things, and live 1,000 miles away.

Judy Thomas

2019-01-01

I worked there before nice place to workTeam work, hard workers just great staff. I had a car accident which calls me to quit. From 2007-2015 awesome place I often try to compare this to other nursing facility no comparison at all loved LSS.