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Kings Daughters Community Health And Rehabilitation Center
1410 N. Augusta St., Staunton, VA 24401
Based on 11 reviews
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Services and Housing Options
Memory Care, Nursing Home, Respite, Skilled Nursing, RehabilitationEstimated Pricing
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Kings Daughters Community Health And Rehabilitation Center Description
Kings Daughters Community Health and Rehabilitation Center is a place to get better, a place for living life to the fullest. We're a 117-bed skilled nursing center that's proud to be part of the Consulate Health Care family. In 1996, we opened our doors to 13 private rooms and 52 semi-private rooms. We welcome couples who become residents of our care center and provide accommodations that fit their needs. The Kings Daughters Community Health and Rehabilitation Center is a place where you can get better and live your life to the fullest. We are a 117-bed skilled nursing center that provides quality care for our residents and their families. We offer a variety of services, including physical therapy, occupational therapy, speech therapy, and more. We are proud to be a part of the Consulate Health Care family.Assisted Living
The philosophy of our assisted living program is to provide a fun and supportive environment for mature adults. We want our residents to enjoy life to its fullest, while still receiving the assistance they might need. Here, they can enjoy their independence and privacy while remaining as peaceful as possible. At our assisted living centers, we create a warm and welcoming atmosphere built on mutual respect and friendship. Here, residents can get the assistance they need, when they need it.Memory Care
Alzheimer's disease and other types of dementia can have a devastating impact - not only on the patient, but also on their family members. Caring for a family member with Alzheimer's disease can be an overwhelming experience, especially as the disease progresses and they require more care. We get it. The Alzheimer's struggle is real, and we're here to help you through it - emotionally and physically.Rehabilitation
Care centers offer a variety of services for patients who no longer require an in-patient hospital stay but are not ready to go home. Our rehabilitation therapy programs help patients rebuild the strength, function and mobility needed for a successful return home. At every Consulate Health Care center, we provide comprehensive rehabilitation services on-site.Skilled Nursing
The professional team at each center provides comprehensive skilled nursing and rehabilitation services, including Registered Nurses, Licensed Practical Nurses, Rehabilitation Therapists, Certified Nursing Assistants, and more.Price Comparison
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Parent Organization
Kings Daughters Community Health And Rehabilitation Center is a member of a larger group of communities called Consulate Health CareConnect with a Free Senior Living Advisor
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Services
Kings Daughters Community Health And Rehabilitation Center is a state-of-the-art facility providing physical therapy, long-term care and educational programs. The center is staffed by highly trained professionals dedicated to helping patients achieve optimal health and wellbeing in a comfortable environment. Patients can expect personalized, compassionate care with educational events for better understanding of their conditions.Memory Care Services and Amenities
The Kings Daughters Community Health And Rehabilitation Center offers personalized care and attention for patients with dementia. Their caregivers are trained to understand the patient's past, and activities such as music, art, sensory experiences, gardening and cooking are provided to stimulate the five senses and meet their specific needs. Recreational field trips are also available.Rehabilitation Services and Amenities
The Kings Daughters Community Health and Rehabilitation Center provides comprehensive rehabilitation services for those recovering from illnesses or injuries. Their team of licensed therapists are trained to meet the complex needs of patients, offering Physical Therapy, Occupational Therapy and Speech Therapy. They strive to provide a safe and supportive environment in which their patients can make the best possible recovery.Skilled Nursing Services and Amenities
Kings Daughters Community Health and Rehabilitation Center offers a wide range of skilled nursing services and amenities, providing 24-hour care. The center offers enteral nutrition, post-stroke care, respite care, IV therapy, pulmonary care, trach care, bariatric care, advanced wound care, peritoneal dialysis, cardiac care, nutrition services, pain management, oncology care, hospice care and therapeutic recreation. These services are provided in a safe and comfortable environment to ensure that each patient receives the highest quality of care.Health
short-term rehab
long-term care services
alzheimer's and dementia care
respite care
bariatric care
24-hour skilled nursing care
comprehensive post-acute care
discharge planning program
care for medically complex patients
physical, occupational and speech therapies
Amenities
rehabilitation center
Employee Reviews for Consulate Health Care in Staunton, Virginia
1.6 out of 5 stars. Based on 10 reviews
Employees of Consulate Health Care in the Staunton, VA area have mixed reviews about their experience. The majority of employees praise the residents for making them feel like part of the family. However, there are some complaints about interdepartmental communication and lack of incentives for employees. Employees also report feeling overworked and understaffed, with one aide responsible for 30-40 residents. There are also allegations of upper management being corrupt and threatening staff if they speak out. Additionally, employees feel that the company only cares about how much money a patient brings in, rather than the quality of care they provide.Employee Reviews for Consulate Health Care
2.3 out of 5 stars. Based on 1000 reviews
Employees of Consulate Health Care report that the residents are nice and the staff care about them. However, they experience very low pay, unorganized schedules, and management that is oblivious to the extraordinary work of the staff. The company is disorganized, there is a lack of advancement opportunities, and the pay is low. Employees report feeling overworked, undervalued, and disrespected. They experience a lack of resources, poor building maintenance, and a negative work environment. Advice to management includes valuing employees, providing mental health days, buying meals, increasing raises, and training new employees.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 2 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 2-star short-stay rating and a 2-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 03/01/00 and is run by a for profit organization. It is a large-sized nursing community with 117 nursing beds. Currently, there are 102 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $3,250.00. The facility has had 3 substantiated complaints reported in the last 3 years that resulted in a citation.Overall Ratings
The Kings Daughters Community Health & Rehab is a nursing home with a 1-star overall rating, the lowest possible. The nursing home is in the bottom 20% of facilities in terms of overall rating. This nursing home's overall rating is slightly lower than the state average. The Kings Daughters Community Health & Rehab has a 2-star health inspection rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of health inspection rating. This nursing home's health inspection rating is slightly lower than the state average. The Kings Daughters Community Health & Rehab also has a 2-star quality rating, the second lowest possible. The nursing home is in the bottom 20% of facilities in terms of quality rating. However, this nursinghome's quality rating is only slightly lower than then statewide average.Staff Ratings
The Kings Daughters Community Health & Rehab is a nursing home that has a 1-star staff rating the lowest possible. The nursing home is in the bottom 10% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is lower than the state average. The nursing home is in the bottom 40% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 10% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is lower than the state average. The nursing home is in the bottom 10% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is lower than the state average. The nursing home is in the top 30% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly higher than the state average.Covid Data
The Kings Daughters Community Health & Rehab is a nursing home that is in the bottom 20% of facilities in terms of resident vaccination rate. The resident vaccination rate at this nursing home is 78.8%, which is lower than the state average of 88.9%. This nursing home also has a staff vaccination rate that is in the bottom 20% of all facilities, with a staff vaccination rate of 77.1%. This is again lower than the state average, which stands at 94.9%. Finally, the covid booster rate at this nursing home (73.1%) is also in the bottom 20% when compared to other facilities, and once more falls below the state average (84.9%).Quality Measures
The Kings Daughters Community Health & Rehab nursing home has a 2-star quality rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of residents who received an antianxiety or hypnotic medication. The nursing home is in the top half of facilities in terms of residents given Flu vaccine. The nursing home is in the bottom 10% of facilities in terms of residents whose need for help with daily activities has increased.Emergency and Hospitalization Quality Measures
The Kings Daughters Community Health & Rehab nursing home is in the top 40% of facilities in terms of hospitalizations per 1000 days. This is slightly lower than the state average. The nursing home is also in the top 40% of facilities when it comes to outpatient emergency department visits per 1000 days. This number is again slightly lower than the state average. However, the nursing home falls to the bottom 10% of all facilities when considering short-stay residents who had outpatient emergency department visits. This number is way higher than the state average. The nursing home does redeem itself somewhat by being in the top 40% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission; though this number is still lower than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
My mother is actually here now. She says there a no phones in the rooms no one helping the patients, the food is inedible. My mother is there for rehabilitation and not one single person came in to help here with the rehab! The 1st day she was there she fell and they didn't want to help her up. When I call her all I hear is patients yelling for someone to help them. This is beyond ridiculous! We are trying to find a place to send her where she will actually get get some help..
It’s a policy that is a problem. My mom died Dec 4th. The nursing home Kings Daughter called the people on her list. A brother, sister and a son. They all three refused her body. A relative called me. I’ve been estranged from the family for years. I took care of the details and paid. They told me she didn’t have anything. I figured as much. I am the one that send her money all my adult life. But in fact she had a bank where society security money was put for her use. I have know idea how much was there it’s the principle. The money is being given to my deadbeat brother that refused her body. ITS POLICY. The injustice is mind boggling.
Inept staff unqualified to do their jobs. Zero followup from administration.
Visit your loved one often. There are good staff members here but they are obviously understaffed. The outer areas may appear clean, but the residents rooms and bathrooms...not so much. My grandmother and her roommate have been left for hours in their own feces...even after reported to the nursing station. Communicating issues with family also seems to be lacking. My grandmother fell recently and was taken to ICU. Several days passed before the family knew about it. 1 phone call was apparently made and a message left on an unattended answering machine. The other numbers available were not used or given to the hospital (AH) A separate issue---My grandmother's glasses have been missing and not replaced since September 2018. I would not recommend this facility for long term care. I will say the staff in the short term care and rehab have been great to work with.
My mother, Heidy Fletcher, was a resident for the last 12 months. To name everyone involved in her care would be impossible but I'll just say, Mom was treated with respect and dignity until she passed last week. My mother had severe dementia and could be "feisty" at times but the staff took it in stride; hugged her when she needed hugging, and told her they loved her constantly. Families always feel guilt when they can no longer take care of a loved one but KDH is the next best care. They were always respectful of her dignity....always answered my many questions...At the end, they were very caring to give us the time to say goodbye to Mom and be with her as she left this world to be with God. When my husband and I returned two days later to pick up her belongings, a long stem rose was on her bed and every staff on duty came by to hug me and say how sorry they were and how they would miss Momma. I will be forever grateful to everyone at KDH and thank you all for taking such good care of my Mom!
I spent seven days in Kings Daugthers and I found it to be very comfortable. All staff were very friendly and the nursing care was excellent! The Physical therapy program is outstanding. Rooms were cleaned daily and the food was good. I would recommend Kings Daugthers for sure. The one thing I appreciated most was how they treated the elderly with utmost compassion.
I had two dear friends of mine in kings daughters for a brief time . They seemed to do good with both and the place was always clean
After spinal surgery and four days at RMH, I was a patient at KD's Eclipse for ten days. Everyone I encountered was helpful, caring, and respectful - nurses, aides, physical and occupational therapists - all were just wonderful. Rooms and common areas were always clean. Meals were appealing and delicious. If I were to need something like this again, this is where I'd want to be. Thanks to all !
I visited the facility on Friday January the 12th and was pleasantly surprised by the cleanliness and attentive professional staff. I would highly recommend Kings Daughters!
My mother was here and it's awful. The halls reek of feces and urine. The billing department representative was extremely rude. I wouldn't recommend this place to anyone!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-21 | 2021-05-12 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-04-21 | 2021-05-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-07-17 | 2018-08-07 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2018-07-17 | 2018-08-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-15 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-04-15 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-04-15 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-15 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-15 | D | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-04-15 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-04-15 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-07 | F | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2020-10-07 | F | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2019-06-24 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-06-24 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-06-24 | K | K | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-06-24 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-06-24 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-24 | F | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2019-06-24 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-06-24 | F | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2018-06-28 | B | B | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-06-28 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-06-28 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-06-28 | E | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-06-28 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-06-28 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
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