Keestone at the Hewitt House

Reviews of Keestone at the Hewitt House reveal a mix of experiences. Many reviewers praise the community for its cleanliness, the range of activities available, including movie theaters, bistros, and exercise programs, and the quality of care provided to residents. The facility is described as welcoming, with spacious and well-designed rooms, and a variety of amenities such as a 50's diner, coffee bar, and salon. Staff members are frequently mentioned as caring, helpful, and friendly, contributing to a positive environment for residents.

Several reviews highlight the importance of family involvement in ensuring the needs of residents are met and commend the facility for its efforts to foster a sense of community through activities like family dinners. The attention to detail in care, especially for those with limited mobility or requiring hospice care, is also noted positively.

However, some reviews express concerns about the facility, including issues with safety, such as falls and bed bugs, and dissatisfaction with the staff's responsiveness and professionalism. One review specifically criticizes the staff's ability to care for the elderly and mentions an incident involving a resident falling off a balcony. Concerns about the cost of living at the facility and the size of the rooms are also mentioned.

Overall, while many reviews are positive, highlighting the facility's amenities, cleanliness, and caring staff, there are significant concerns raised by some reviewers regarding safety, staff behavior, and the cost of care.