Jubilee House On Warfield

Positive Reviews:

• Residents enjoy a wide range of activities including entertainment rooms, wellness clinics, guest speakers, and painting sessions.
• Facility provides around-the-clock assistance including medical help from resident nurses and help with day-to-day activities.
• Food is nutritious and delicious, prepared by experienced chefs.
• Staff is described as very kind, knowledgeable, and makes transitions pleasant for new residents.
• Employees are praised for their smiles and creating a homely atmosphere as soon as you walk through the doors.
• New team members find Jubilee a wonderful place to work, highlighting the importance of residents' past histories in their everyday life.
• Interviewees have noted the genuine and beautiful personalities of the staff.
• Family members appreciate the patient, kind, and understanding staff during difficult transitions.
• Residents feel loved and attended to in a timely manner, with many opportunities for activities.

Negative Reviews:

• A family member expressed disappointment over the lack of acknowledgment for a hardworking employee's departure.
• Concerns raised about the medical staff's competence, including a serious incident where a resident was injured and not given appropriate immediate care.
• Issues with front desk being unattended on weekends, raising security concerns.
• Reports of staff stealing medication, bed bug infestations not properly addressed, and overall lack of care and concern from management.

Conclusion:

While Jubilee House has received numerous positive reviews for its facilities, activities, and the caring nature of its staff, there are serious concerns regarding the medical care and management practices. Prospective residents and their families are advised to consider these reviews carefully and conduct thorough research before making a decision.