Journey Senior Living Of Merrillville

Positive Reviews:

• Many reviewers praise the cleanliness and friendliness of the staff at the facility.
• Residents are well cared for, with special mention of the nursing staff's kindness and attentiveness.
• The facility is described as having a homely vibe, with a stable staff that goes above and beyond in caring for residents.
• Several reviews highlight the facility's ability to create a warm, welcoming environment for both residents and their families.
• One reviewer specifically recommends the facility for its newly renovated Memory Care Assisted Living Community and stable, caring staff.
• Employees express pride in working at the facility, noting the positive atmosphere and the genuine care provided to residents.

Negative Reviews:

• One review mentions issues with a resident wandering into other rooms, leading to a transfer and loss of a significant deposit without proper explanation or paperwork.
• Concerns were raised about the level of attention provided to residents, with a preference for those who require less care.
• A general comment about the high rates of substandard nursing homes in Indiana, though not directly aimed at this facility.

Overall Sentiment:

The majority of reviews for the facility are overwhelmingly positive, with many families and employees expressing satisfaction with the care provided. The environment is consistently described as clean, welcoming, and conducive to the well-being of its residents. While there are a few concerns, the positive feedback highlights the facility's commitment to quality care and a supportive community.