Hunters Pointe

Michelle V.

2021-10-17

No keys to my unit for over a month.No working refrigerator for 3 weeks.Serious spider issue that was ignored and resolved on my own.Entire unit flooded and assistance was ignored for almost a month.  The foundation to my bed was ruined as well as a desk.  I had to replace these at my own cost.  The only help they gave me after a month was an industrial fan to use while water was still coming into my unit.  The employees at this facility are very good and try their best considering the conditions they have to work in.  Management is horrible!!!!!  They are rarely there and usually for just a couple hours a day and are behind closed doors.  They blame all issues of neglect on "Corporate". Covid is a issue these days and in 3 months I never saw them disinfect at anytime in their facility.  Many people died there not just from covid but from neglect.  Management left that job up to other "tenants".  They take care of each other the best they can.   I do not recommend this facility!

Stephan V.

2017-06-22

My grandma has been here about two years now. Time flies. I have been able to visit 3 times at about a week long each time. So a pretty good idea of how things run around here. For the most part the residents seem content or happy enough. There are activities regularly and transportation into town for shopping and services. The biggest complaints seem to be about the food and the quality/ consistency of the meals. There is a weekly menu that changes almost daily for one reason or another.  If you or your family member has dietary restrictions... forget about it... You will want to plan ahead or have your own food to fall back on. The grounds are nice an kept up well. Residents seem to have gripes with Management for different reasons. Staff could use some training but it's hit or miss... there are some good staff members here also. No one will take care of your family as good as they should be.. so it's best to check in and make sure they have what they need or get their feed back. There is a pretty good range of people and personalities here and the residents are mostly friendly and keep and eye out for each other.

Kelli F.

2014-12-26

Everything was fine until my grandfather became ill, had to be moved to the hospital and passed shortly after.  My parents were sent a "final bill" charging my deceased grandpa for 17 days. That's 17 days rent, 17 days of three meals per day, 17 days of housecleaning.  What a greedy company to bill a deceased man for rent when he didn't live there but rather the hospital. What a greedy, greedy company. I understand they may need to charge some because the room was taken, but to charge for meals that were not prepared and laundry that wasn't washed is ludicrous.

Kat R

2021-08-01

Great retirement home. Would highly recommend.

Deeana Lake

2021-05-01

New home for a parent who seems to like it there.

Bobbi Jo Dudley

2021-04-01

My husband works here and grandpa lives here so that makes it a better place

Johnanna Sullivan

2021-04-01

Terrible experience. Staff is good but management is terrible. Very expensive for what is offered. Little to no maintenance; little no help for the elderly. Not all it is chalked up to be. This facility has potential but just doesn’t live up to it.

Mertie Skog

2021-01-01

There were many great happenings at Hunters Pointe, given by Michelle Scott. She took her time and asked our feelings and we discussed backgrounds and she was glad we were considering Hunters Pointe. She showed us two different apartments and discussed the dining. My husband's eyes just lit up when he heard that. He said he doesn't want to move, but I think Michelle has him thinking. He did say there was not a bathtub in the apartments and that is what he lives for every day.

Gary

2021-01-01

Seems like it could use a little brightening and a touch of cheer!!,,?!!

Tillie Rohloff

2020-01-01

Very nice

Lacey Rodriguez

2020-01-01

Very clean and a nice staff

Marilyn Greely

2020-01-01

Staff is great !